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FreshLime, now a Traject company, is a leading customer interaction and marketing automation platform designed specifically for local businesses. It empowers these businesses to effectively manage their online reputation, communicate seamlessly with customers via SMS and other channels, generate and showcase customer reviews, and execute targeted marketing campaigns. The platform aims to help local service providers enhance customer engagement, build loyalty, and drive sustainable growth by simplifying complex marketing tasks and improving visibility.
Primary operational and development hub for the FreshLime product line, part of Traject. Focuses on engineering, product management, and customer success for the FreshLime platform.
Modern office facilities within Utah's 'Silicon Slopes' tech corridor, designed to support an agile and collaborative product development environment. Likely includes open-plan workspaces and technology-equipped meeting rooms.
A culture of innovation and customer-centricity, inherited from FreshLime's startup days and now integrated within Traject's broader results-oriented environment. Emphasis on empowering local businesses through technology and fostering teamwork among employees.
As the original home of FreshLime, the Lehi office remains a key center for the FreshLime product team, focusing on innovation, development, and support within the Traject organization. It symbolizes the brand's roots and continued expertise in serving local businesses.
As part of Traject, FreshLime's platform primarily serves businesses in North America, particularly in the United States and Canada. Traject's overall operational focus is concentrated on this region, with FreshLime's customer support and product features tailored to the needs of local service providers in these markets. While the cloud-based platform is accessible globally, direct sales and support are centered on North America.
2600 W Executive Pkwy, Suite 220
Lehi
Utah
United States
Address: 4000 MacArthur Blvd, Suite 500, Newport Beach, CA 92660
Serves as the central command for Traject's operations, guiding the development, marketing, and sales efforts for all its brands and products across North America.
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As of April 2025, FreshLime' leadership includes:
FreshLime has been backed by several prominent investors over the years, including:
No major executive changes directly impacting FreshLime's core team or Traject's top leadership (relevant to FreshLime) have been widely publicized in the last 12 months. The leadership structure under Traject appears stable.
Discover the tools FreshLime uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
FreshLime, as part of Traject, likely utilizes email formats common within Traject's organization. Based on standard professional practices and data for similar tech companies, common patterns include first name and last name combinations.
[first].[last]@freshlime.com or [first_initial][last]@freshlime.com (and similar variations for @traject.com)
Format
john.doe@freshlime.com
Example
80%
Success rate
FreshLime Blog • January 10, 2024
FreshLime published a blog post emphasizing the strategic importance of customer retention over acquisition for small businesses. The article discusses key strategies for fostering loyalty and reducing churn, highlighting how retaining existing customers is often more cost-effective and beneficial for long-term growth....more
PRWeb • August 30, 2021
Traject announced the successful acquisition of FreshLime, a move aimed at enhancing Traject's portfolio of marketing technology solutions for agencies and small to medium-sized businesses. The acquisition integrates FreshLime's customer interaction and marketing automation capabilities into Traject's offerings....more
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