FreshBooks
FreshBooks's Overview
FreshBooks is a leading cloud-based accounting software service designed specifically for self-employed professionals and their teams. It helps users manage invoicing, time tracking, expenses, and payments, simplifying financial management for small businesses and freelancers. Known for its user-friendly interface and excellent customer support, FreshBooks aims to help businesses save time on accounting so they can focus on their clients and work.
Where is FreshBooks's Headquarters?
HQ Function
The headquarters serves as the central hub for FreshBooks' global operations, including product development, engineering, marketing, sales, customer support leadership, and corporate functions.
Notable Features:
While specific architectural details are not widely publicized, FreshBooks' offices are known for fostering a collaborative and modern tech environment. They typically feature open-plan workspaces, meeting rooms equipped with modern technology, and common areas designed to encourage interaction and innovation. Employee amenities often include kitchens, recreational spaces, and areas for team gatherings.
Work Culture:
FreshBooks cultivates a customer-centric work culture, emphasizing values like 'PORCHFEST' (Passion, Ownership, Results, Change, Honesty, Fun, Empathy, Strive, Trust). The environment is described as collaborative, innovative, and supportive, with a strong focus on employee well-being and professional development. They are known for their 'Customer Love' approach.
HQ Significance:
The Toronto-area headquarters is significant as it anchors FreshBooks in a major North American technology and finance ecosystem, allowing access to top talent and fostering partnerships. It's the birthplace of the company and continues to drive its global strategy.
Values Reflected in HQ: The headquarters' design and operations reflect FreshBooks' core values: customer obsession (through dedicated support and product teams), collaboration (open and shared workspaces), and innovation (spaces designed for creative thinking and development).
Location:
FreshBooks supports customers in over 160 countries. While its physical offices are concentrated in North America and Europe, its cloud-based platform is accessible globally. The company offers multi-currency invoicing, international payment gateway integrations, and customer support teams capable of assisting a diverse international user base. Their global presence is primarily digital, focusing on providing a seamless software experience for small businesses and freelancers worldwide.
Street Address:
165 S Service Rd E, Suite 200
City:
Oakville
State/Province:
Ontario
Country:
Canada
FreshBooks's Global Presence
Amsterdam, Netherlands
Address: Singel 542, 1017 AZ Amsterdam, Netherlands
Expanding FreshBooks' presence in Europe, providing localized support and understanding the unique needs of European freelancers and small business owners.
Raleigh, North Carolina, USA
Address: Information not publicly listed, but presence confirmed.
Strengthening FreshBooks' position in the United States, its largest market, by providing dedicated resources and support.
Zagreb, Croatia
Address: Radnička cesta 80, 10000, Zagreb, Croatia
Leveraging strong technical talent in Croatia to drive product development and technological advancements for FreshBooks globally.
Buying Intent Signals for FreshBooks
Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.
Executive Team of FreshBooks
As of April 2025, FreshBooks' leadership includes:
Investors of FreshBooks
FreshBooks has been backed by several prominent investors over the years, including:
Executive New Hires/Exits in the Last 12 Months
FreshBooks has seen some key executive appointments and transitions recently, strengthening its leadership team for continued growth. Notable changes include new leadership in product, technology, and people operations.
New Appointments:
Technology (Tech Stack) used by FreshBooks
Discover the tools FreshBooks uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
FreshBooks Email Formats and Examples
FreshBooks primarily uses the first_initial.last (e.g., j.doe@freshbooks.com) or first.last (e.g. jane.doe@freshbooks.com) email format. Other less common formats might exist, but these are the most prevalent for professional communication.
j.doe@freshbooks.com or jane.doe@freshbooks.com
Format
j.doe@freshbooks.com
Example
85%
Success rate
News and media
CPA Practice Advisor • 2024-03-05
FreshBooks Adds New Payroll Features and Integrations
FreshBooks announced an expansion of its payroll services, including new features and integrations, to further streamline accounting and payroll management for small businesses in the U.S. and Canada....more
PR Newswire • 2023-09-26
FreshBooks Survey Reveals Many Self-Employed Professionals Expect Stronger Business Performance Despite Economic Uncertainty
A survey by FreshBooks indicated that a significant portion of self-employed individuals are optimistic about their business performance, even amidst economic headwinds, highlighting resilience in the small business sector....more
Business Wire • 2023-08-10
FreshBooks Secures Additional $100M USD in Debt Financing from JPMorgan Chase to Fuel Growth and Innovation
FreshBooks announced it secured an additional $100 million USD in debt financing from JPMorgan Chase. This funding is aimed at accelerating the company's growth initiatives and investing further in product innovation....more
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