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Freedesk
What Does Freedesk Do?
Freedesk is a comprehensive customer service platform designed to streamline support operations and enhance customer satisfaction. It offers features such as ticketing management, live chat, knowledge base creation, and reporting analytics, all in one place. By centralizing customer interactions, Freedesk helps businesses provide efficient and personalized support experiences, ultimately leading to improved customer loyalty and retention.
Where Is Freedesk's Headquarters?
HQ Function
Serves as the central hub for Freedesk's operations, housing its leadership, engineering, marketing, sales, and support teams.
Notable Features:
While specific details about the building's features are unavailable publicly, it is likely a modern office space designed to foster collaboration and innovation.
Work Culture:
The work culture at Freedesk's headquarters is likely fast-paced, collaborative, and focused on providing excellent customer service. The environment probably emphasizes innovation and continuous improvement.
HQ Significance:
The Prague headquarters is significant because it represents the company's origin and serves as the primary location for strategic decision-making and overall company direction.
Values Reflected in HQ: The headquarters likely reflects Freedesk's values of customer-centricity, innovation, collaboration, and efficiency.
Location:
Freedesk supports its customers globally through its platform and customer support teams. While the company's physical presence is concentrated in Europe, its software is used by businesses worldwide, indicating a broad global reach for its core services. The company offers comprehensive functions supported globally like customer support, technical support, sales, and marketing.
Street Address:
Na Florenci 2116/15
City:
Prague
State/Province:
N/A
Country:
Czech Republic
Where Else Does Freedesk Operate Around the World?
Bratislava, Slovakia
Address: Apollo Business Center II, Prievozská 4D, Bratislava
Serves as a regional support hub for clients across Europe, particularly Central and Eastern European markets, providing localized services and building stronger customer relationships.
Buying Intent Signals for Freedesk
Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.
Who's Leading Freedesk? Meet the Executive Team
As of April 2025, Freedesk' leadership includes:
Who's Investing in Freedesk?
Freedesk has been backed by several prominent investors over the years, including:
What Leadership Changes Has Freedesk Seen Recently?
Based on available data, there's no verifiable executive news on new hires or exits in the last 12 months.
What Technology (Tech Stack) Is Used byFreedesk?
Discover the tools Freedesk uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
Freedesk Email Formats and Examples
Freedesk primarily utilizes a standard email format for its employees. Here's the typical structure:
[first].[last]@freedesk.com
Format
john.doe@freedesk.com
Example
90%
Success rate
What's the Latest News About Freedesk?
www.linkedin.com • 2022
Freedesk – new investment from Presto Ventures
In September 2022, Freedesk raised a new investment round from Presto Ventures. Together with the already invested Reflex Capital, they will help Freedesk grow and become even bigger....more
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