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Freedom Mobile is a Canadian wireless telecommunications provider owned by Quebecor, operating through its subsidiary Vidéotron. Originally launched as Wind Mobile in 2009, it was rebranded as Freedom Mobile in 2016. The company is known for offering competitive pricing and data plans, primarily targeting urban centers in Ontario, British Columbia, and Alberta. Following its acquisition by Quebecor in April 2023, Freedom Mobile aims to expand its 5G network and enhance its service offerings, positioning itself as a strong fourth national wireless carrier in Canada.
Serves as a major operational hub for the Freedom Mobile brand, likely encompassing regional management, marketing strategy, sales operations, customer support strategy, and network operations coordination for its core markets.
Located in a prominent downtown Toronto area, offering accessibility and proximity to key business partners and a vibrant urban environment. Specific architectural details are typical of modern commercial office spaces.
A dynamic and competitive environment focused on growth, customer acquisition, and market disruption within the Canadian telecommunications sector. Post-acquisition, the culture is integrating with Vidéotron/Quebecor's practices, emphasizing innovation and value.
Represents Freedom Mobile's continued operational focus and significant presence in its largest markets. It acts as a key center for executing its strategy as Canada's fourth major wireless carrier under Quebecor's ownership.
Freedom Mobile's operations are primarily focused within Canada, serving customers in Ontario, British Columbia, and Alberta. While it provides international roaming services for its customers traveling abroad through partnerships with global carriers, it does not have its own physical operational offices or direct service infrastructure outside of Canada. Its global connectivity for customers is facilitated through these roaming agreements.
207 Queen's Quay West, Suite 710
Toronto
Ontario
Canada
Address: Specific corporate office addresses in these regions are not broadly publicized, distinct from numerous retail locations.
To effectively manage and grow Freedom Mobile's presence in the key Alberta market, tailoring services to local customer needs and competitive dynamics.
Address: Specific corporate office addresses in these regions are not broadly publicized, distinct from numerous retail locations.
To drive growth, enhance network coverage, and ensure high customer satisfaction in the competitive B.C. wireless market, adapting offerings to regional preferences.
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As of April 2025, Freedom Mobile' leadership includes:
Freedom Mobile has been backed by several prominent investors over the years, including:
In the past year, leadership at Vidéotron, which operates Freedom Mobile, saw a key transition. Manon Brouillette was appointed CEO of Vidéotron in May 2023 but stepped down in September 2023. Quebecor's CEO, Pierre Karl Péladeau, subsequently assumed acting CEO duties for Vidéotron, overseeing the ongoing integration and strategic direction of Freedom Mobile.
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Freedom Mobile typically uses a standard email format for its corporate employees, most commonly combining the employee's first and last name. While variations might exist for specific departments or roles, the 'first.last' structure is widely observed.
first.last@freedommobile.ca
Format
jane.doe@freedommobile.ca
Example
75%
Success rate
iPhone in Canada Blog • May 2, 2024
Freedom Mobile has expanded its 5G network to Victoria and Nanaimo in British Columbia. Alongside the network launch, the company introduced a promotional $34/month plan offering 50GB of data to new customers in these areas....more
iPhone in Canada Blog • April 22, 2024
Freedom Mobile launched a limited-time promotional mobile plan priced at $29 per month, which includes 30GB of data usable across both Canada and the United States, enhancing its cross-border offerings....more
MobileSyrup • February 8, 2024
During Quebecor's Q4 2023 earnings call, CEO Pierre Karl Péladeau mentioned the potential for Freedom Mobile to expand its wireless services into new provincial markets, specifically Manitoba and Saskatchewan, in the future....more
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