HQ Function

The headquarters houses the primary administrative and operational functions, including executive leadership, strategic planning, marketing, human resources, IT, finance, and centralized member support services.

Notable Features:

A modern financial services building designed for operational efficiency, secure transactions, and a collaborative work environment. It likely includes dedicated spaces for member services, administrative offices, and community engagement.

Work Culture:

The work culture at Freedom First Credit Union is reported to be member-centric and community-focused, emphasizing teamwork, integrity, and employee development. There's a strong emphasis on giving back to the community and fostering a supportive environment for both employees and members.

HQ Significance:

The Roanoke headquarters is significant as it anchors the credit union's presence in its primary service region, facilitates strategic decision-making, and supports its network of branches and community initiatives.

Values Reflected in HQ: The headquarters embodies values such as financial stability, community investment, member service, innovation, and responsible stewardship of member resources.

Location:

Freedom First Credit Union's operations are primarily concentrated in Southwest Virginia, serving members in the Roanoke Valley, New River Valley, and surrounding communities. While not a global entity, it offers robust online and mobile banking platforms, enabling members to access their accounts and services from virtually anywhere. Its physical presence and community investment efforts are deeply rooted in its Virginia service area.

Street Address:

5264 Starkey Road

City:

Roanoke

State/Province:

VA

Country:

USA