HQ Function

Served as the central hub for executive leadership, administrative operations, underwriting, loan processing, and servicing for Franklin American Mortgage Company prior to its acquisition.

Notable Features:

The headquarters was located in a modern office park in the Cool Springs area of Franklin, designed to support a large-scale mortgage operation. Specific architectural highlights are not widely publicized, but it provided a functional corporate environment for its extensive workforce.

Work Culture:

Prior to acquisition, the work culture at FAMC was often described as entrepreneurial, fast-paced, and customer-focused, typical of the mortgage industry. Emphasis was placed on compliance, efficiency, and building strong relationships with correspondent lenders, brokers, and borrowers.

HQ Significance:

The Franklin headquarters was significant as the nerve center of what grew to be a major national mortgage lender, contributing to the local economy in Williamson County and the broader national housing market through its extensive lending operations.

Values Reflected in HQ: The headquarters likely aimed to reflect values such as professionalism, operational excellence, stability, and a commitment to the mortgage services industry.

Location:

Prior to its acquisition by Citizens Bank, Franklin American Mortgage Company primarily operated within the United States. It had a significant national presence, with licenses to operate in nearly all states, and a network of branch offices and operational centers supporting its residential mortgage origination and servicing businesses. Its functions were focused on the US domestic mortgage market, including wholesale, correspondent, and some retail lending. There is no public information indicating significant international operations beyond potentially serving US citizens with US-based properties or standard international vendor relationships.

Street Address:

6100 Tower Circle, Suite 200

City:

Franklin

State/Province:

TN

Country:

USA