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Forrester's Overview

Total employees1769
HeadquartersCambridge
Founded

Forrester (Nasdaq: FORR) is one of the most influential research and advisory firms in the world. We help leaders across technology, customer experience, digital, marketing, sales, and product functions use customer obsession to accelerate growth. Through Forrester’s proprietary research, consulting, and events, leaders from around the globe are empowered to be bold at work — to navigate change and put their customers at the center of their leadership, strategy, and operations. Our unique insights are grounded in annual surveys of more than 700,000 consumers, business leaders, and technology leaders worldwide; rigorous and objective research methodologies, including Forrester Wave™ evaluations; over 100 million real-time feedback votes; and the shared wisdom of our clients.

Where is Forrester's Headquarters?

HQ Function

Serves as the global corporate headquarters, housing executive leadership, core research and product development teams, and central administrative functions.

Notable Features:

Modern office facilities designed to foster collaboration and innovation, located within a prominent technology and academic hub near Boston.

Work Culture:

Characterized by a strong emphasis on customer obsession, intellectual curiosity, collaboration, courage, and quality. Employees are encouraged to challenge conventional thinking and provide actionable insights.

HQ Significance:

Strategic location in the Greater Boston area, known for its rich talent pool from leading universities and a vibrant ecosystem of technology and innovation companies.

Values Reflected in HQ: The headquarters' design and operations reflect Forrester's commitment to cutting-edge research, client-centricity, and fostering a collaborative environment for its employees.

Location:

Forrester supports clients globally through a network of offices in North America, Europe, and Asia-Pacific, as well as a distributed team of analysts and consultants. Key functions supported globally include localized research and analysis, sales and client services, strategic consulting engagements, and the organization of international industry events and forums. This widespread presence enables Forrester to deliver relevant, actionable insights and support to business and technology leaders worldwide, addressing both global trends and regional specificities.

Street Address:

60 Acorn Park Drive

City:

Cambridge

State/Province:

MA

Country:

USA

Forrester's Global Presence

London, UK

Address: The Bower, 207 Old Street, London, EC1V 9NR, UK

To deliver localized market insights and support to European clients across various industries, adapting global research to regional nuances.

Singapore, Singapore

Address: 79 Robinson Road, #21-01, Singapore 068897

To provide relevant research and advisory services tailored to the specific needs and trends of the Asia-Pacific business and technology landscape.

Amsterdam, Netherlands

Address: Rokin 55, 1012 KK Amsterdam, Netherlands

Facilitates client engagement and service delivery within continental Europe, particularly for Benelux and Nordic countries.

Sydney, Australia

Address: Level 12, 175 Pitt Street, Sydney, NSW 2000, Australia

Caters to the unique market dynamics of Australia and New Zealand, providing insights on technology adoption, customer experience, and digital transformation.

San Francisco, CA, USA

Address: 100 Montgomery Street, Suite 1050, San Francisco, CA 94104, USA

Engages with the vibrant West Coast tech ecosystem, providing insights for and about technology innovators and enterprises.

New York, NY, USA

Address: 1180 Avenue of the Americas, 10th Floor, New York, NY 10036, USA

Provides dedicated support and advisory for major enterprises in diverse sectors located on the US East Coast.

Buying Intent Signals for Forrester

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Executive Team of Forrester

As of April 2025, Forrester' leadership includes:

George F. Colony - Chairman and Chief Executive Officer
Scott Chafshyn - Chief Financial Officer
Kelley Hippler - Chief Sales Officer
Srividya Sridharan - Chief Customer Officer
Shanta formContext - Chief People Officer
Carrie Johnson - Chief Research Officer

Investors of Forrester

Forrester has been backed by several prominent investors over the years, including:

As a publicly traded company (NASDAQ: FORR), Forrester's investors include various institutional and individual shareholders. Prominent institutional holders typically include major investment management firms such as The Vanguard Group, BlackRock, Renaissance Technologies, and other mutual funds and asset managers.

Executive New Hires/Exits in the Last 12 Months

Hire3
Exits1

Forrester Research has experienced notable executive team changes in the past year, including the appointment of a new Chief Financial Officer, the promotion of a new Chief Customer Officer, and the hiring of a Chief Research Officer to strengthen its leadership and strategic focus.

Departures

Chris Finn, Chris Finn transitioned from his role as CFO to an advisory position.

New Appointments:

Scott Chafshyn, Scott Chafshyn appointed as new Chief Financial Officer.
Srividya Sridharan, Srividya Sridharan promoted to Chief Customer Officer.
Carrie Johnson, Carrie Johnson appointed as Chief Research Officer.

Technology (Tech Stack) used by Forrester

Discover the tools Forrester uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Forrester Email Formats and Examples

Forrester Research typically utilizes an email format combining the first initial with the full last name. While this is the most common pattern, variations might exist for some individuals or specific departments.

[first_initial][last]@forrester.com

Format

gcolony@forrester.com

Example

80%

Success rate

News and media

Forrester Investor RelationsMay 2, 2024

Forrester Research Reports First-Quarter 2024 Financial Results

Forrester Research, Inc. (Nasdaq: FORR) announced its first-quarter 2024 financial results, reporting total revenues of $108.5 million, with a focus on contract value growth and research impact....more

Forrester Blogs / PR NewswireApril 16, 2024

Forrester Research Unveils Its 2024 Customer Obsession Award Winners In North America

Forrester announced the recipients of its 2024 Customer Obsession Awards for North America, recognizing organizations that put customers at the center of their leadership, strategy, and operations....more

Forrester Investor RelationsFebruary 8, 2024

Forrester Research Reports Fourth-Quarter And Full-Year 2023 Financial Results

Forrester Research released its financial results for the fourth quarter and full year ended December 31, 2023, highlighting performance in key areas like contract value and advisory services....more

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