Forethought
Forethought's Overview
Forethought AI is at the forefront of revolutionizing customer support through its advanced generative AI platform. Founded with the mission to unlock human potential, Forethought develops AI agents like Agatha™ that automate and enhance customer service operations. Their solutions help companies resolve common customer issues instantly, predict and prioritize cases, and provide support agents with the information they need to deliver exceptional service. Forethought aims to make every customer interaction more efficient and empathetic, focusing on Total Workflow Automation from query to resolution.
Where is Forethought's Headquarters?
HQ Function
Serves as the strategic center for leadership, core product development, research, and business operations, coordinating a globally distributed team.
Notable Features:
As a company with a significant remote/distributed workforce, physical office features are less emphasized. Their focus is on a digital-first, collaborative environment enabled by modern communication technologies.
Work Culture:
Forethought promotes a work culture centered on innovation, impact, continuous learning, and empathy. They foster collaboration among their distributed teams, leveraging technology to maintain connection and productivity. Emphasis is placed on solving challenging problems in AI and customer experience with a customer-centric mindset.
HQ Significance:
Being officially based in San Francisco provides Forethought AI with access to a rich talent pool in AI and software engineering, a vibrant tech ecosystem, and proximity to investors and strategic partners, even while operating with a distributed workforce.
Values Reflected in HQ: The company's operational model reflects values of adaptability, efficiency, global reach, and leveraging technology to empower its workforce, which aligns with their product philosophy of AI-driven automation and human augmentation.
Location:
Forethought AI supports a global clientele through its cloud-based generative AI platform. While its corporate functions are anchored in the US, its services and support systems reach organizations worldwide. Their distributed workforce model further enhances global operational capability, enabling them to serve diverse markets and time zones effectively and attract top talent internationally.
Street Address:
Corporate presence centered in San Francisco; specific large physical office address is not publicly emphasized, reflecting their distributed team model. Registered address: 548 Market St, PMB 97277.
City:
San Francisco
State/Province:
California
Country:
USA
Forethought's Global Presence
Distributed (Remote-First)
Address: N/A - Operates with a globally distributed team
This approach allows Forethought to access a diverse global talent pool, offer workforce flexibility, and maintain operational agility, supporting their mission to innovate in AI for customer support on a global scale.
Buying Intent Signals for Forethought
Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.
Executive Team of Forethought
As of April 2025, Forethought' leadership includes:
Investors of Forethought
Forethought has been backed by several prominent investors over the years, including:
Executive New Hires/Exits in the Last 12 Months
Forethought AI has strategically strengthened its leadership over the past 12-18 months, particularly in revenue generation and engineering, while also seeing a transition in its marketing leadership.
Departures
New Appointments:
Technology (Tech Stack) used by Forethought
Discover the tools Forethought uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
Forethought Email Formats and Examples
Forethought AI predominantly uses the email format of [first]@forethought.ai. Other less common formats might exist but this is the most prevalent.
[first]@forethought.ai
Format
deon@forethought.ai
Example
90%
Success rate
News and media
Forethought AI Blog / PR Newswire • June 5, 2024
Forethought AI Launches Autoflows and Assist AI to Automate the Entire Customer Support Lifecycle
Forethought announced the launch of Autoflows and Assist AI, new capabilities within its Total Workflow Automation suite. These tools are designed to automate the complete customer support journey, from initial query to final resolution, significantly enhancing efficiency for support teams....more
Forethought AI Blog • March 7, 2024
Forethought AI Recognized in 2024 Gartner® Magic Quadrant™ for Enterprise Conversational AI Platforms
Forethought AI was recognized in the 2024 Gartner Magic Quadrant for Enterprise Conversational AI Platforms. This acknowledgment highlights the company's strengths and innovation in AI-powered customer support solutions in a competitive market....more
Forethought AI Blog / TechCrunch • February 15, 2022
Forethought AI Secures $65M in Series C Funding to Advance AI in Customer Service
Forethought AI announced a $65 million Series C funding round co-led by Steadfast Capital Ventures and New Enterprise Associates (NEA). This investment brought its total funding to $92 million and is aimed at expanding its generative AI platform for customer service and scaling its operations....more
Highperformr’s free tools for company research
Explore Employees by Region or Country
See where a company’s workforce is located, by country or region.
View Funding Details
View past and recent funding rounds with amounts and investors.
Understand Revenue Insights
Understand company revenue estimates and financial scale.
Track Active Job Openings
Track active roles and hiring trends to spot growth signals.
Review Product and Offerings
Discover what a company offers—products, platforms, and solutions.
Get SIC or NAICS Codes
Get the company’s official SIC and NAICS classifications.
Analyze Website Traffic Trends
Analyze visitor volume, engagement, and top traffic sources.
Discover Social Profiles and Engagement
Explore LinkedIn, Twitter, and other active social profiles.
Identify Top Competitors
Identify top competitors based on similar business traits.
Research and Discover Companies with Highperformr — Smarter, Faster
Explore companies in depth — from the tech they use to recent funding, hiring trends, and buyer signals — all in one powerful view.
Highperformr AI helps you surface the right accounts and enrich your CRM with verified company and contact insights, so your teams can prioritize and engage faster.
- Track intent signals to find buyers who are actively in-market
- Enrich contacts and companies instantly, no need to switch tools
- Automate workflows to stay ahead of every change
- Connect your CRM & tools for seamless data sync and activation
Thousands of companies, including Forethought, are just a search away.