What Does Ford Credit Do?

Total employees4338
HeadquartersDearborn
Founded1959

Ford Motor Credit Company LLC is the financial services arm of Ford Motor Company. Established in 1959, Ford Credit provides a wide range of automotive financing products and services to and through Ford and Lincoln dealers globally. Its offerings include retail installment contracts for new and used vehicles, direct financing leases, wholesale financing for dealer inventories, and other financing solutions for dealers. Ford Credit plays a crucial role in supporting Ford's vehicle sales by making vehicle ownership more accessible to consumers and ensuring dealers have the necessary capital to manage their inventory and operations. It operates in North America, Europe, Asia Pacific, and South America, serving millions of customers worldwide.

Where Is Ford Credit's Headquarters?

HQ Function

Serves as the global headquarters, overseeing strategic direction, financial operations, risk management, and administrative functions for Ford Credit's worldwide automotive financing services.

Notable Features:

Co-located with or in immediate proximity to the iconic Ford World Headquarters, also known as 'The Glass House.' Benefits from the extensive campus infrastructure, fostering close collaboration with Ford Motor Company's core automotive business.

Work Culture:

The work culture at Ford Credit aligns with Ford Motor Company's emphasis on innovation, integrity, customer satisfaction, and teamwork. There is a strong focus on financial expertise, data-driven decision-making, and providing excellent service to both dealers and consumers.

HQ Significance:

The Dearborn headquarters is pivotal for Ford's global sales and financial health, directing lending strategies, managing a substantial loan and lease portfolio, and ensuring liquidity for Ford's automotive operations worldwide.

Values Reflected in HQ: The headquarters' operations embody Ford's core values of financial prudence, customer-centricity, operational excellence, and strong support for the dealer network, contributing to the overall strength of the Ford brand.

Location:

Ford Credit supports Ford's global automotive sales by offering a comprehensive suite of financing products and services in numerous countries across North America (USA, Canada, Mexico), Europe (including UK, Germany, Spain, Italy, France), Asia Pacific (including China, Australia, India), and South America. Its functions include retail financing and leasing for consumers, commercial lending, wholesale financing for dealer inventory, and specialty financing programs, all adapted to local market conditions and regulations.

Street Address:

One American Road

City:

Dearborn

State/Province:

Michigan

Country:

USA

Where Else Does Ford Credit Operate Around the World?

Nashville, Tennessee, USA

Address: Nashville Business Center (Specific street address varies by department, often cited in context of major operational hubs in the Nashville metro area)

Serves as a critical center for Ford Credit's North American operations, enhancing service delivery, operational efficiency, and responsiveness to customers and dealers in the region.

Laindon, Essex, United Kingdom

Address: Ford Credit Europe Bank PLC, Central Office, Arterial Road, Laindon, Essex, SS15 6EE, United Kingdom

Acts as the central financial services hub for Ford's European operations, tailoring global financing strategies to meet local market demands, regulatory requirements, and consumer preferences throughout Europe.

Shanghai, China

Address: Ford Automotive Finance (China) Ltd., Part A, 35F, Tower 2, Jing An Kerry Centre, 1539 Nanjing Road West, Jing An District, Shanghai, China

Key to supporting Ford's sales growth in the strategically important Asia Pacific region, particularly China, by offering competitive financing products tailored to local customers and dealers.

Buying Intent Signals for Ford Credit

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading Ford Credit? Meet the Executive Team

As of April 2025, Ford Credit' leadership includes:

Marion Harris - President and Chief Executive Officer, Ford Motor Credit Company
Brian Schaaf - Chief Financial Officer, Ford Motor Credit Company
Sylvia Veitia - Executive Vice President, Operations and Customer Experience, Ford Credit
Bob Forrester - Executive Vice President, Marketing, Sales and Business Development, Ford Credit

Who's Investing in Ford Credit?

Ford Credit has been backed by several prominent investors over the years, including:

Ford Motor Company (as the parent and sole equity holder)
Institutional Bondholders (holders of Ford Credit debt securities)
Retail Bondholders (holders of Ford Credit debt securities)

What Leadership Changes Has Ford Credit Seen Recently?

Hire0
Exits0

Ford Motor Credit Company's top executive leadership has maintained stability over the past 12 months. While routine internal role adjustments and mid-level appointments may occur, no high-profile new hires or departures specifically within the uppermost tier of Ford Credit's dedicated executive team (e.g., CEO, CFO, EVPs) have been publicly announced. Executive news is often integrated with broader Ford Motor Company announcements.

What Technology (Tech Stack) Is Used byFord Credit?

Discover the tools Ford Credit uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Ford Credit Email Formats and Examples

Ford Motor Credit Company, as part of Ford Motor Company, typically utilizes standardized corporate email formats. The most common formats are usually a combination of the employee's first name and last name, or first initial and last name, followed by '@ford.com'.

[first_initial][last]@ford.com or [first].[last]@ford.com

Format

jsmith@ford.com or jane.doe@ford.com

Example

75%

Success rate

What's the Latest News About Ford Credit?

Ford Motor Company Investor RelationsApril 24, 2024

Ford Credit Reports $293 Million EBT in First-Quarter 2024 Results

Ford Credit reported earnings before taxes (EBT) of $293 million for the first quarter of 2024. The performance was driven by factors including stable credit loss performance and effective portfolio management in a dynamic market environment, as detailed in Ford Motor Company's overall Q1 earnings report....more

Yahoo Finance / Cision PR NewswireMay 13, 2024

Ford Credit Canada Announces Full Redemption of 2.113% Notes Due June 2024

Ford Credit Canada Limited Partnership announced its election to redeem, on June 10, 2024, all of its outstanding C$500,000,000 aggregate principal amount of 2.113% Notes originally due June 10, 2024. This reflects active management of its debt portfolio....more

Moody's Investors Service / PR NewswireFebruary 1, 2024

Ford Credit Prices Auto Loan Securitization Deal (FCAOT 2024-A)

Moody's Investors Service assigned definitive ratings to asset-backed notes issued by Ford Credit Auto Owner Trust (FCAOT) 2024-A. This securitization, collateralized by a pool of retail auto loan contracts, is part of Ford Credit's ongoing strategy to fund its automotive financing activities....more

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