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Fonality was a prominent provider of cloud-based business phone systems and Unified Communications as a Service (UCaaS) solutions, designed to help small and medium-sized businesses communicate more effectively. Their offerings included VoIP, call center features, mobile integration (HUD Mobile), and collaboration tools like their Heads Up Display (HUD). Founded in 2004, Fonality was acquired by NetFortris in 2017. NetFortris, including the Fonality assets, was subsequently acquired by Sangoma Technologies Corporation in March 2022. Fonality's technology and services are now integrated into Sangoma's broader portfolio of communication solutions, primarily under Sangoma's hosted UC offerings.
This facility historically served as the central hub for Fonality's executive leadership, product development, engineering, sales, marketing, and customer support operations.
The headquarters was situated in a modern office park, typical for technology companies, designed to support a collaborative and innovative workforce. Specific unique architectural highlights are not widely documented.
As a growing tech company in the VoIP and UCaaS space, Fonality likely fostered an innovative, agile, and customer-focused work environment, emphasizing technological advancement and responsive service.
The Plano headquarters was crucial as the command center for Fonality's operations and strategic initiatives during its period as an independent company, driving its product innovation and market expansion in the competitive business communications sector.
Historically, Fonality primarily served customers in North America (USA and Canada) and Australia, focusing on delivering cloud-based communication solutions to small and medium-sized businesses. Following its acquisitions and integration into Sangoma Technologies Corporation, the technologies and services developed by Fonality are now part of Sangoma's comprehensive global offerings. These solutions are supported by Sangoma's worldwide operational infrastructure and extensive partner network, making advanced communication tools accessible to a much broader international market.
2300 W. Plano Parkway, Suite 200
Plano
Texas
USA
Address: Level 5, 140 Arthur Street, North Sydney, NSW 2060, Australia (Historical)
To expand Fonality's market presence in Australia and neighboring APAC countries, addressing the specific communication needs of businesses in that region.
Address: Historical office location (Specific address not readily available)
To establish a foothold and support early development and sales efforts on the West Coast of the United States.
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As of April 2025, Fonality' leadership includes:
Fonality has been backed by several prominent investors over the years, including:
Fonality was acquired by NetFortris in 2017, and NetFortris was subsequently acquired by Sangoma Technologies Corporation in 2022. Consequently, Fonality no longer operates as an independent entity, and there are no executive hires or exits attributable to 'Fonality' in the last 12 months. Any relevant leadership changes concerning Fonality's legacy products or services would occur within the Sangoma Technologies Corporation executive team. For current Sangoma executive news, please refer to Sangoma's official investor relations and news channels.
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Prior to its acquisitions, Fonality, Inc. likely utilized standard corporate email address formats. The most common conventions for companies of its type and era included formats based on employee names combined with the '@fonality.com' domain. These email formats are no longer in active use for the original Fonality entity.
Common historical formats included [first].[last]@fonality.com and [first_initial][last]@fonality.com (e.g., j.doe@fonality.com or jdoe@fonality.com).
Format
jane.doe@fonality.com (Historical example only; this email address is not active)
Example
0 (These email formats are historical. The fonality.com domain now redirects web traffic to Sangoma and is not used for email by the former Fonality corporate structure.)%
Success rate
GlobeNewswire • March 29, 2022
Sangoma Technologies Corporation, a trusted leader in delivering cloud-based Communications as a Service solutions, announced the completion of its acquisition of NetFortris Corporation. This acquisition integrated NetFortris's MSP capabilities and customer base, which included the assets and services of the previously acquired Fonality, into Sangoma's portfolio....more
PR Newswire • August 1, 2017
NetFortris announced its acquisition of Fonality, a leading North American provider of SaaS-based business communications solutions. The merger aimed to combine NetFortris's expertise in managed network, security, and cloud solutions with Fonality's innovative unified communications offerings for SMBs and mid-market enterprises....more
Fonality (Archived News/PRWeb) • February 21, 2013
Fonality historically announced major updates to its award-winning Heads Up Display (HUD), a unified communications desktop and mobile application. HUD provided users with call control, voicemail, chat, presence, contact center features, and CRM integration, aiming to improve business productivity and user experience....more
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