What Does Focus Forward Do?

Total employees221
HeadquartersFort Washington
Founded2002

Focus Forward is a leading provider of market research support services, dedicated to empowering researchers with high-quality data and seamless project execution. For over two decades, they have specialized in nationwide qualitative participant recruitment, precise transcription services, incentive processing, survey programming, and data coding. Catering to a diverse range of industries, Focus Forward leverages technology and a client-centric approach to deliver reliable insights and support critical research initiatives. Their commitment is to simplify the research process, allowing clients to focus on analysis and strategy.

Where Is Focus Forward's Headquarters?

HQ Function

Serves as the central operational hub, managing client relations, project coordination for nationwide recruitment and transcription, technology development, and strategic business leadership.

Notable Features:

Modern office suite in a suburban business park, equipped with advanced technology for research support and communication.

Work Culture:

A collaborative and dynamic environment focused on precision, client satisfaction, and innovation in market research methodologies. Employees are encouraged to be detail-oriented and solution-focused.

HQ Significance:

The headquarters is pivotal for maintaining service quality, driving innovation in research support tools, and coordinating a national network of recruiters and transcribers for market research projects.

Values Reflected in HQ: The operational efficiency and professional setup of the HQ reflect Focus Forward's commitment to quality, reliability, and client service excellence in the market research industry.

Location:

Focus Forward primarily serves the North American market with its nationwide qualitative recruiting and research support services. While not maintaining physical international offices, they can support global research initiatives by leveraging their technology platforms and partner networks for projects requiring international reach, particularly in areas like multilingual transcription and coordinating with international research partners.

Street Address:

515 Pennsylvania Ave Ste 202

City:

Fort Washington

State/Province:

PA

Country:

United States

Where Else Does Focus Forward Operate Around the World?

Nationwide, USA (Distributed Network)

Address: N/A (Remote Operations and Partner Facilities)

To provide comprehensive, localized qualitative research recruitment and support services across all US markets, ensuring diverse participant pools and logistical coverage for market research studies.

Buying Intent Signals for Focus Forward

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading Focus Forward? Meet the Executive Team

As of April 2025, Focus Forward' leadership includes:

Kim Harrison - President
Lisa McGurk - Vice President, Operations
Chris Luto - Chief Technology Officer

Who's Investing in Focus Forward?

Focus Forward has been backed by several prominent investors over the years, including:

Privately Held

What Leadership Changes Has Focus Forward Seen Recently?

Hire0
Exits0

There have been no major publicly announced executive new hires or exits at Focus Forward in the last 12 months. The current leadership team appears stable.

What Technology (Tech Stack) Is Used byFocus Forward?

Discover the tools Focus Forward uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Focus Forward Email Formats and Examples

Focus Forward likely utilizes standard professional email formats for its employees. A common pattern observed for companies of similar size and industry is [first_initial][last]@focusfwd.com (e.g., jsmith@focusfwd.com). For official contact or inquiries, it is always best to use the contact forms or email addresses provided on their official website.

[first_initial][last]@focusfwd.com

Format

kharrison@focusfwd.com

Example

80%

Success rate

What's the Latest News About Focus Forward?

Focus Forward BlogAugust 10, 2023

Focus Forward Highlights Its Approach to Ensuring Data Quality in Participant Verification

Focus Forward detailed its rigorous methods for participant verification to ensure high data quality in market research studies. The company emphasized its multi-layered approach to prevent fraudulent participation and secure authentic respondent data for clients....more

Focus Forward BlogJuly 13, 2023

Focus Forward Discusses AI's Role in Market Research Transcription

Focus Forward published insights on the integration of Artificial Intelligence in market research, particularly highlighting how its FF Transcription service is embracing AI technologies to enhance efficiency and accuracy in transcribing qualitative research data....more

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