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Focus Forward is a leading provider of market research support services, dedicated to empowering researchers with high-quality data and seamless project execution. For over two decades, they have specialized in nationwide qualitative participant recruitment, precise transcription services, incentive processing, survey programming, and data coding. Catering to a diverse range of industries, Focus Forward leverages technology and a client-centric approach to deliver reliable insights and support critical research initiatives. Their commitment is to simplify the research process, allowing clients to focus on analysis and strategy.
Serves as the central operational hub, managing client relations, project coordination for nationwide recruitment and transcription, technology development, and strategic business leadership.
Modern office suite in a suburban business park, equipped with advanced technology for research support and communication.
A collaborative and dynamic environment focused on precision, client satisfaction, and innovation in market research methodologies. Employees are encouraged to be detail-oriented and solution-focused.
The headquarters is pivotal for maintaining service quality, driving innovation in research support tools, and coordinating a national network of recruiters and transcribers for market research projects.
Focus Forward primarily serves the North American market with its nationwide qualitative recruiting and research support services. While not maintaining physical international offices, they can support global research initiatives by leveraging their technology platforms and partner networks for projects requiring international reach, particularly in areas like multilingual transcription and coordinating with international research partners.
515 Pennsylvania Ave Ste 202
Fort Washington
PA
United States
Address: N/A (Remote Operations and Partner Facilities)
To provide comprehensive, localized qualitative research recruitment and support services across all US markets, ensuring diverse participant pools and logistical coverage for market research studies.
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As of April 2025, Focus Forward' leadership includes:
Focus Forward has been backed by several prominent investors over the years, including:
There have been no major publicly announced executive new hires or exits at Focus Forward in the last 12 months. The current leadership team appears stable.
Discover the tools Focus Forward uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
Focus Forward likely utilizes standard professional email formats for its employees. A common pattern observed for companies of similar size and industry is [first_initial][last]@focusfwd.com (e.g., jsmith@focusfwd.com). For official contact or inquiries, it is always best to use the contact forms or email addresses provided on their official website.
[first_initial][last]@focusfwd.com
Format
kharrison@focusfwd.com
Example
80%
Success rate
Focus Forward Blog • August 10, 2023
Focus Forward detailed its rigorous methods for participant verification to ensure high data quality in market research studies. The company emphasized its multi-layered approach to prevent fraudulent participation and secure authentic respondent data for clients....more
Focus Forward Blog • July 13, 2023
Focus Forward published insights on the integration of Artificial Intelligence in market research, particularly highlighting how its FF Transcription service is embracing AI technologies to enhance efficiency and accuracy in transcribing qualitative research data....more
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