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Fluid Inc. was a leading digital customer experience and commerce agency, renowned for creating innovative and engaging online shopping experiences for global brands. They specialized in e-commerce solutions, user experience (UX) design, digital strategy, and creative services. Fluid Inc. aimed to bridge the gap between brand storytelling and commerce, helping businesses connect with their customers through compelling digital platforms. In 2017, Fluid Inc. was acquired by Astound Commerce, a global digital commerce agency, to enhance Astound's capabilities in North America and strengthen its creative and user experience offerings. Post-acquisition, Fluid's expertise and team were integrated into Astound Commerce.
Served as the central hub for Fluid's operations, including executive leadership, design studios, engineering teams, and client services for its digital commerce solutions before the Astound Commerce acquisition.
Likely featured open-plan office spaces conducive to collaboration, state-of-the-art design labs, and meeting areas reflecting its focus on creativity and technology. Specific architectural details pre-acquisition are not widely publicized.
Fluid Inc. was known for a creative, innovative, and collaborative work culture. It fostered experimentation and focused on delivering cutting-edge digital experiences, attracting talent passionate about design and e-commerce.
The San Francisco headquarters was significant as it positioned Fluid Inc. at the epicenter of the tech industry, enabling access to top talent, venture capital (in its early days), and a vibrant ecosystem of innovation crucial for a digital agency.
Prior to its acquisition by Astound Commerce, Fluid Inc. primarily operated in North America with key offices in San Francisco (headquarters) and New York. They served global brands through these hubs. Post-acquisition, their capabilities and reach were integrated into Astound Commerce's extensive global network, which includes offices across North America, Europe, and Asia.
710 Sansome Street
San Francisco
CA
USA
Address: Specific pre-acquisition street address in New York is not readily available. They maintained a significant presence in NYC.
To expand Fluid's reach, cater to East Coast clientele, and tap into the extensive creative and business talent pool in New York City, supporting their e-commerce and digital experience projects.
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As of April 2025, Fluid Truck' leadership includes:
Fluid Truck has been backed by several prominent investors over the years, including:
Fluid Inc. was acquired by Astound Commerce in 2017. As such, Fluid Inc. no longer operates as an independent entity, and there have been no executive hires or exits specifically for 'Fluid Inc.' in the last 12 months. Any leadership changes concerning former Fluid Inc. personnel would be within the context of Astound Commerce.
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Historically, Fluid Inc. likely used common corporate email formats based on employee names. After the acquisition by Astound Commerce, any remaining personnel would have transitioned to Astound Commerce email addresses. The fluid.com domain is no longer actively used for new company communications.
Common formats likely included [first_initial][last]@fluid.com (e.g., jdoe@fluid.com) or [first].[last]@fluid.com (e.g., jane.doe@fluid.com).
Format
jdoe@fluid.com (Note: This is an example format; the fluid.com domain is not actively used for Fluid Inc. emails post-acquisition).
Example
0 (As Fluid Inc. was acquired, emails to @fluid.com are highly unlikely to reach intended recipients related to the former company operations. Communications should be directed to Astound Commerce.)%
Success rate
PR Newswire / Astound Commerce • August 1, 2017
Astound Commerce announced its acquisition of Fluid Inc., a San Francisco-based digital customer experience and e-commerce agency. The acquisition was aimed at enhancing Astound's services in creative, user experience, and technology, particularly in the North American market, by integrating Fluid's talent and portfolio....more
TechCrunch • February 14, 2012
Fluid, an agency that builds e-commerce sites and social shopping experiences for brands like The North Face, Clorox, and Nine West, has raised $16 million in new funding led by Goldman Sachs. This funding was intended to help Fluid expand its product offerings and market reach....more
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