What Does Flight Centre Travel Group Do?

Total employees8754
HeadquartersSouth Brisbane
Founded

Flight Centre Travel Group (FCTG) is one of the world's largest travel retailers and corporate travel managers. Headquartered in Brisbane, Australia, the company operates an extensive global network of leisure and corporate travel brands. FCTG's portfolio includes well-known names such as Flight Centre, FCM Travel, Corporate Traveller, Liberty Travel, and more, offering a wide array of travel products and services including flights, accommodation, tours, cruises, travel insurance, and currency exchange. The company serves both individual leisure travelers and corporate clients of all sizes, focusing on providing expert advice, personalized service, and value.

Where Is Flight Centre Travel Group's Headquarters?

HQ Function

Global corporate headquarters, overseeing strategic direction, financial management, brand stewardship, technology development, and shared services for Flight Centre Travel Group's worldwide operations.

Notable Features:

Located in the modern Southpoint precinct, a mixed-use development, the HQ likely features contemporary office design, collaborative workspaces, and amenities aimed at fostering innovation and employee well-being, reflective of a leading global company.

Work Culture:

A dynamic and results-driven environment, with a strong emphasis on customer service, sales performance, and providing staff with opportunities for growth and travel. Known for its energetic 'One Tribe, One Family' culture and focus on its people.

HQ Significance:

Serves as the central command for one of the world's largest travel agency groups, pivotal for global strategy, operational excellence, and maintaining its competitive edge in the evolving travel industry.

Values Reflected in HQ: The modern and strategically located HQ reflects values of ambition, global connectivity, efficiency, innovation, and a commitment to providing a leading-edge environment for its employees and business operations.

Location:

Flight Centre Travel Group operates an extensive global network spanning over 20 countries across Australia, New Zealand, the Americas, Europe, the UK, Asia, the Middle East, and Africa. Globally, the company supports a diverse range of functions including retail travel (leisure), corporate travel management (FCM Travel, Corporate Traveller), in-destination travel experiences (tour operators, destination management companies), wholesale travel, and support services such as IT, finance, marketing, and human resources that underpin its global operations.

Street Address:

Southpoint, 275 Grey Street

City:

South Brisbane

State/Province:

QLD

Country:

Australia

Where Else Does Flight Centre Travel Group Operate Around the World?

London, United Kingdom

Address: CI Tower, St Georges Square, New Malden, London, KT3 4TE, UK

Serves as the main operational base for Flight Centre Travel Group's activities across the United Kingdom and parts of Europe, driving growth in both leisure and business travel segments.

Secaucus, New Jersey, USA

Address: 500 Plaza Drive, Suite 400, Secaucus, NJ 07094, USA

Oversees strategic growth and operations for FCTG in the USA, Canada, and Mexico, focusing on expanding market share in both corporate and leisure travel sectors.

Toronto, Ontario, Canada

Address: 1 Dundas St W, Suite 2300, Toronto, ON M5G 1Z3, Canada

Manages FCTG's Canadian operations, tailoring travel products and services to meet the needs of Canadian travelers and businesses.

Auckland, New Zealand

Address: Level 3, 124 Vincent Street, Auckland CBD, Auckland 1010, New Zealand

Directs FCTG's strategy and operations within New Zealand, catering to local market demands for travel services.

Johannesburg, South Africa

Address: Ground Floor, Building 1, Country Club Estate, 21 Woodlands Drive, Woodmead, Johannesburg, 2191, South Africa

Supports and expands FCTG's travel services in South Africa and other African markets, focusing on both leisure and corporate travel.

Buying Intent Signals for Flight Centre Travel Group

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading Flight Centre Travel Group? Meet the Executive Team

As of April 2025, Flight Centre Travel Group' leadership includes:

Graham 'Skroo' Turner - Managing Director
Adam Campbell - Global Chief Financial Officer
Chris Galanty - Global CEO Leisure
James Kavanagh - Global CEO Corporate
Melanie Waters-Ryan - Global CEO Supply
Carole Cooper - Global Chief People and Culture Officer

Who's Investing in Flight Centre Travel Group?

Flight Centre Travel Group has been backed by several prominent investors over the years, including:

Flight Centre Travel Group (ASX: FLT) is a publicly traded company.
Graham F. Turner (Founder and related entities)
The Vanguard Group, Inc.
BlackRock, Inc.
State Street Global Advisors (SSGA)

What Leadership Changes Has Flight Centre Travel Group Seen Recently?

Hire2
Exits0

Flight Centre Travel Group has made key strategic appointments in the last 12 months, particularly strengthening its People & Culture and Sustainability leadership. No major top-level executive departures were prominently announced during this period.

New Appointments:

Carole Cooper, Carole Cooper was appointed as Global Chief People and Culture Officer, effective January 2024, to lead FCTG's global human resources and people strategy.
Michelle Degenhardt, Michelle Degenhardt was appointed as FCTG's inaugural Global Sustainability Officer in May 2023, tasked with leading the company's sustainability initiatives.

What Technology (Tech Stack) Is Used byFlight Centre Travel Group?

Discover the tools Flight Centre Travel Group uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Flight Centre Travel Group Email Formats and Examples

Flight Centre Travel Group (FCTG) primarily uses the fctgl.com domain for its corporate communications. Common email formats include combinations of first name and last name. Regional offices or specific brands might use variations or different domains (e.g., flightcentre.com.au).

first.last@fctgl.com

Format

john.doe@fctgl.com

Example

85%

Success rate

What's the Latest News About Flight Centre Travel Group?

fctgl.com (Flight Centre Travel Group)February 28, 2024

Flight Centre Travel Group news title: FCTG Delivers $106M HY24 Underlying PBT

Flight Centre Travel Group announced a strong first-half FY24 result with underlying Profit Before Tax (PBT) of $106 million, driven by growth in both leisure and corporate travel sectors, and a 15% increase in Total Transaction Value to $11.3 billion....more

Travel Weekly AustraliaMay 1, 2024

Flight Centre Travel Group news title: Flight Centre Sees Corporate Travel Boom As It Nabs Major University Contract

Flight Centre's corporate travel division, FCM, secured a significant contract with the University of Sydney, highlighting continued strong demand in the corporate travel sector and FCM's market leadership....more

SkiftApril 23, 2024

Flight Centre Travel Group news title: Flight Centre Taps Sabre for Expanded NDC Content

Flight Centre Travel Group has expanded its partnership with Sabre to integrate more New Distribution Capability (NDC) content, aiming to provide customers with more personalized offers and a wider range of airline fares and ancillaries....more

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