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Flatworld Solutions (FWS) is a global outsourcing and technology services company founded in 2004. It provides a wide array of services, including IT outsourcing, business process outsourcing (BPO), call center services, data entry, software development, engineering services, creative design, and healthcare BPO. FWS aims to help businesses worldwide improve operational efficiency, reduce costs, and enhance customer satisfaction by leveraging a skilled global workforce and advanced technology. They cater to diverse industries and have a significant client base across many countries.
Serves as a major global delivery hub, housing teams for IT services, BPO operations, software development, and administrative functions. It's central to their service delivery model for global clients.
Modern office infrastructure designed to support large-scale operations, equipped with advanced technology, secure data centers, and collaborative workspaces.
A client-centric and performance-driven work culture that emphasizes quality, continuous improvement, and employee development. It fosters a multicultural environment due to its global operations.
Bangalore's status as India's 'Silicon Valley' provides access to a vast pool of skilled IT and BPO professionals, making it a strategic location for Flatworld Solutions' core operations and global service delivery.
Flatworld Solutions supports a wide spectrum of functions globally, delivered through its strategic network of offices and delivery centers. These include: IT services (software development, application maintenance, IT support), Business Process Outsourcing (data entry, finance and accounting, HR outsourcing), Call Center services (inbound/outbound calls, customer support, telemarketing), Engineering services (civil, mechanical, architectural), Creative services (graphic design, web design, animation), and specialized knowledge services like research and analytics. This global footprint enables them to offer round-the-clock support and cater to diverse client needs across various time zones and industries.
No. 110, 2nd Floor, Embassy Signet, West Wing, Outer Ring Road, Kadubeesanahalli Village, Varthur Hobli
Bengaluru
Karnataka
India
Address: 116 Village Boulevard, Suite 200, Princeton, NJ 08540, USA
Key hub for expanding market share in North America, understanding regional client needs, and managing U.S.-based projects and partnerships.
Address: Flatworld Solutions, Landco Corporate Centre, 2nd Floor, J.P. Laurel Avenue, Bajada, Davao City 8000, Philippines
Enhances global service delivery capabilities with 24/7 support options and cost-effective solutions, especially for voice-based and back-office services.
Address: Level 1, Devonshire House, One Mayfair Place, London W1J 8AJ, United Kingdom
Strengthens Flatworld Solutions' presence in Europe, providing localized support and tailoring services to meet European business requirements and compliance standards.
Address: 7th Floor, i1 Building, Cebu IT Park, Jose Maria del Mar St, Apas, Cebu City, 6000 Cebu, Philippines
Provides operational redundancy and scalability for service delivery, tapping into another major talent pool within the Philippines for global client support.
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As of April 2025, Flatworld Solutions' leadership includes:
Flatworld Solutions has been backed by several prominent investors over the years, including:
No major high-profile executive hires or exits at Flatworld Solutions have been publicly announced in mainstream business news outlets in the last 12 months. The leadership team appears to have maintained stability.
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Flatworld Solutions likely uses a standard corporate email format. Common patterns include [first_initial][last]@[domain] or [first].[last]@[domain]. Given their global presence, variations might exist, but these are the most probable.
[first].[last]@flatworldsolutions.com
Format
john.doe@flatworldsolutions.com
Example
85%
Success rate
Outlook India • October 26, 2023
Flatworld Solutions marked its 20th anniversary, highlighting its journey from a small team to a global outsourcing leader serving over 18,000 customers across 167+ countries. The company emphasized its commitment to innovation and client success....more
Business Standard • August 10, 2023
Flatworld Solutions has been named in the 2023 Global Outsourcing 100 list by the International Association of Outsourcing Professionals (IAOP), marking its 15th consecutive year of recognition for excellence in outsourcing services....more
Flatworld Solutions Blog (Example) • June 5, 2024
Flatworld Solutions published insights on the growing role of Artificial Intelligence in transforming customer service operations, highlighting benefits like personalization, efficiency, and 24/7 support capabilities for businesses aiming to improve customer experience....more
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