Flannels is a contemporary luxury retailer, renowned for its curated selection of designer clothing, shoes, and accessories for men and women. Acquired by Frasers Group (formerly Sports Direct International) in 2017, Flannels has been undergoing a significant 'elevation strategy' spearheaded by Frasers Group CEO Michael Murray. This involves opening new flagship stores in key locations, enhancing its multi-brand offerings with leading luxury names like Gucci, Burberry, and Balenciaga, and improving the overall customer experience both online and in-store. Flannels aims to be a leading destination for accessible luxury, blending established high-end brands with emerging designers.
Central operations, strategic brand direction, merchandising, e-commerce management, marketing, and administrative functions for the Flannels brand, operating under the Frasers Group corporate umbrella.
The Shirebrook campus is a large, modern complex featuring extensive office spaces, advanced distribution facilities, and employee amenities. It serves as the nerve center for many of Frasers Group's retail brands.
Fast-paced, commercially driven, and dynamic, reflecting the ambitious growth targets of Frasers Group. There's a strong focus on retail innovation, brand elevation, and achieving results in the competitive luxury market.
The headquarters is pivotal for orchestrating Flannels' expansion, its 'elevation' strategy, managing relationships with luxury brands, and ensuring consistent brand messaging across its growing network of stores and online platform.
Flannels primarily operates in the United Kingdom with a rapidly expanding network of physical stores, including large-format flagships. The company has also begun its international expansion with store openings in Ireland. Its robust e-commerce platform serves a global customer base, shipping to numerous countries worldwide. Flannels' global presence is also defined by its sourcing of luxury goods from international fashion houses and designers.
Academy House, Unit D, Brook Park East
Shirebrook
Nottinghamshire
United Kingdom
Address: Academy House, 161-167 Oxford Street, London, W1D 2JP, United Kingdom
To spearhead Flannels' luxury market penetration in London, cater to a high-value domestic and international customer base, and act as a premier showroom for the brand's curated collections in a prime global shopping destination.
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As of April 2025, FLANNELS' leadership includes:
FLANNELS has been backed by several prominent investors over the years, including:
Frasers Group, the parent company of Flannels, has seen board-level appointments in the past year, reinforcing its governance and strategic oversight which directly impacts brands like Flannels. No high-profile Flannels-specific executive departures have been widely publicized recently.
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Email addresses for Flannels employees, particularly at the corporate level, are likely to follow the Frasers Group standard format. Direct Flannels-specific emails might exist for customer service or store-level communication.
While specific Flannels corporate formats can vary, a common structure within Frasers Group is [first].[last]@frasers.group or potentially [firstinitial][last]@flannels.com for certain roles.
Format
jane.doe@frasers.group
Example
70%
Success rate
Retail Gazette • March 7, 2024
Flannels has opened its new 120,000 sq ft flagship store in Liverpool, located in the Owen Owen building. The seven-floor luxury destination includes a beauty hall, three restaurants, a rooftop terrace, and a Barry's Bootcamp, marking a significant step in its UK elevation and expansion strategy....more
Reuters • December 7, 2023
Frasers Group raised its annual profit outlook following a strong first-half performance, with its premium lifestyle division, largely driven by Flannels, showing robust growth. This success was attributed to new store openings and an enhanced luxury product offering appealing to aspirational consumers....more
Drapers • February 23, 2024
Flannels announced plans to open its largest store to date, a 130,000 sq ft megastore in the Metrocentre, Gateshead. This new store, set to open in 2025, will be part of the Frasers Group's significant investment in the shopping centre and underscores Flannels' ambitious physical retail expansion....more
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