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Flagship Group is a prominent UK-based housing association dedicated to providing a wide range of housing solutions, including affordable homes for rent, market rent properties, shared ownership schemes, and homes for outright sale. As a not-for-profit entity, Flagship Group owns and manages over 32,000 homes, primarily across the East of England. Their core mission is driven by a strong social purpose, focusing on building sustainable communities, tackling the housing crisis by increasing the supply of quality homes, and reinvesting surpluses into their properties and services for residents.
The Norwich headquarters serves as the primary administrative and strategic center, overseeing housing management, new developments, customer services, financial operations, and corporate functions for the entire group.
Situated in a key area of Norwich, the headquarters is designed to be a modern, professional workspace. While specific architectural details are not widely publicized, it facilitates collaboration and efficient operations for a large organization.
The work culture at Flagship Group is characterized by a strong social purpose, emphasizing collaboration, community focus, innovation, and a commitment to providing excellent service and quality homes to its residents. There's a drive towards making a positive impact in the communities they serve.
As the main operational base for an organization managing over 32,000 homes and employing over 1,400 people, the Norwich HQ is crucial for coordinating efforts to address housing needs and support thousands of residents across the region.
Flagship Group's operations are concentrated within the United Kingdom, with a primary focus on the East of England. They do not have an international operational presence, as their core mission is dedicated to providing housing and community services within their UK-based geographical area of operation.
31 King Street
Norwich
Norfolk
United Kingdom
Address: King Street, Mildenhall, Suffolk, IP28 7NX
To provide localized operational management and support for Flagship's housing portfolio and tenants within West Suffolk and surrounding areas, enhancing accessibility and responsiveness.
Address: Freebournes Road, Witham, Essex, CM8 3UN
To effectively deliver Flagship's housing solutions and support services throughout Essex, managing properties and addressing the specific needs of communities in this region.
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As of April 2025, Flagship Group' leadership includes:
Flagship Group has been backed by several prominent investors over the years, including:
Flagship Group strengthened its executive team in the past year with a key appointment in customer and corporate services. Other routine leadership transitions may occur but are not always widely publicized.
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Flagship Group likely uses standard professional email address formats. While the exact primary convention isn't publicly detailed, common patterns for UK organizations include 'firstname.lastname@domain.co.uk' or 'firstinitial.lastname@domain.co.uk'.
firstname.lastname@flagship-group.co.uk
Format
jane.doe@flagship-group.co.uk
Example
75%
Success rate
Flagship Group Website • February 1, 2024
Flagship Group announced it has maintained its G1 for governance and V1 for financial viability ratings from the Regulator of Social Housing, affirming its strong operational and financial management....more
Social Housing News • November 15, 2023
Flagship Group secured a £100 million sustainability-linked funding package from Santander UK. This funding will support the development of new affordable homes and enhance its energy efficiency programmes....more
Flagship Group Website • October 5, 2023
Flagship Group appointed April Grunnill to the newly created role of Chief Customer and Corporate Services Officer, aiming to bolster customer experience and operational efficiency across the organization....more
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