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Five9 is a prominent provider of intelligent cloud contact center software. The company empowers businesses to transform their customer service and sales operations by leveraging AI, automation, and analytics. Five9's platform offers a comprehensive suite of tools including omnichannel routing, workforce optimization, IVA (Intelligent Virtual Agent), and real-time insights to enhance customer experiences, improve agent productivity, and drive better business outcomes. They cater to organizations of all sizes across various industries, helping them move their contact center operations to the cloud for greater flexibility, scalability, and innovation.
Serves as the central hub for executive leadership, corporate strategy, product development, engineering, marketing, and administrative functions, driving the company's global operations and innovation.
Modern office space within the Bishop Ranch business park, known for its campus-like environment and amenities. Designed to foster collaboration and innovation.
Emphasizes innovation, customer success, teamwork, and a fast-paced environment. Fosters a culture of learning and development, with a focus on empowering employees.
Strategically located in the San Francisco Bay Area, providing access to a rich talent pool in technology and close proximity to other tech companies and venture capital. It's central to Five9's growth and market leadership.
Five9 supports its global customer base through a network of international offices and remote teams, providing sales, customer support, professional services, and data center operations across North America, EMEA, APAC, and Latin America. This ensures localized expertise and round-the-clock service availability for its cloud contact center solutions.
3001 Bishop Dr, Suite 350
San Ramon
California
USA
Address: The Switch, 1-7 The Grove, Slough, Berkshire, SL1 1QP, UK
Serves as a key hub for expanding Five9's presence in the UK and EMEA markets, providing localized support and solutions to meet regional business needs and compliance requirements.
Address: 19th Floor, Philamlife Tower, 8767 Paseo de Roxas, Makati City, Philippines
Enhances Five9's global service delivery capabilities by providing 24/7 support options and cost-effective operational scaling, crucial for serving a worldwide customer base.
Address: Level 13, 100 Mount Street, North Sydney, NSW 2060, Australia
Drives growth and market penetration in the Asia-Pacific region, offering tailored solutions and local expertise to enterprises in Australia and New Zealand.
Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.
As of April 2025, Five9' leadership includes:
Five9 has been backed by several prominent investors over the years, including:
Over the past 12 months, Five9 has strategically bolstered its executive team with key appointments, particularly enhancing its capabilities in security and customer experience. No major C-suite departures have been publicly announced during this period.
Discover the tools Five9 uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
Five9 typically uses standard corporate email formats, most commonly combining the employee's first name and last name, or first initial and last name, with the @five9.com domain.
Common formats include [first].[last]@five9.com or [first_initial][last]@five9.com
Format
jane.doe@five9.com or jdoe@five9.com
Example
85%
Success rate
Five9, Inc. / Business Wire • May 2, 2024
Five9 reported strong Q1 2024 financial results, with revenue of $247.0 million, up 13% year-over-year. The company highlighted continued enterprise momentum and advancements in its AI platform....more
Five9, Inc. / Business Wire • March 12, 2024
Five9 announced significant enhancements to its intelligent CX platform, including new AI-driven features for Agent Assist, AI Summaries, and an expanded AI Insights dashboard, aimed at improving agent productivity and customer experience....more
Five9, Inc. / Business Wire • February 22, 2024
Five9 reported its Q4 and full-year 2023 financial results, noting record revenue of $910.4 million for the fiscal year, an increase of 17% year-over-year, and continued strong demand from enterprise customers....more
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