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FirstService Residential's Overview

Total employees9999
HeadquartersFort Lauderdale
Founded

FirstService Residential is North America's largest manager of residential communities and the preferred partner of HOAs, community associations, and strata corporations in the U.S. and Canada. Their managed communities include low-, mid-, and high-rise condominiums and cooperatives, single-family homes, master-planned, lifestyle and active adult communities, and rental properties. With an unmatched combination of industry-leading expertise, resources and technology, FirstService Residential delivers proven solutions and exceptional service that focus on enhancing property values, elevating lifestyles, and making a difference, every day, for every resident and community it manages.

Where is FirstService Residential's Headquarters?

HQ Function

Serves as the central hub for strategic decision-making, corporate operations, technology development, financial oversight, and support services for all North American regional offices.

Notable Features:

Modern office facilities designed to foster collaboration and support a dynamic workforce. Specific architectural details are not widely publicized but align with a professional services firm focused on efficiency and service.

Work Culture:

Characterized by a professional, client-centric, and collaborative environment. Emphasizes service excellence, continuous improvement, innovation in property management solutions, and associate development and well-being.

HQ Significance:

Key to coordinating extensive operations across numerous states and provinces, ensuring consistent service delivery standards, and driving the company's growth strategy and market leadership in the North American property management sector.

Values Reflected in HQ: The headquarters likely reflects values such as professionalism, operational excellence, technological advancement, and a commitment to leading the property management industry through quality service and robust support for its teams and clients.

Location:

FirstService Residential operates extensively across North America, with a strong presence in major metropolitan markets throughout the United States and Canada. Their 'global' functions are primarily concentrated within this continent, supported by regional hubs and the corporate headquarters. These functions include comprehensive property management, financial services, proprietary technology solutions, 24/7 resident services, and specialized support for various property types (e.g., HOAs, high-rises, master-planned communities, active adult communities). While not 'global' in the sense of operating offices on every continent, their operational scale within North America is vast, coordinating management for thousands of communities and millions of residents.

Street Address:

1111 NE 8th Street, Suite 200

City:

Fort Lauderdale

State/Province:

Florida

Country:

USA

FirstService Residential's Global Presence

New York, NY, USA

Address: 622 Third Avenue, 15th Floor, New York, NY 10017

Serves as a key operational center for the Northeast U.S., catering to the specific needs of urban property management, large-scale residential communities, and delivering tailored solutions to boards and residents.

Mississauga, ON, Canada

Address: 2645 Skymark Avenue, Suite 101, Mississauga, ON L4W 4H2

Functions as the headquarters for Canadian operations, driving growth, ensuring service delivery excellence, and tailoring management solutions to the Canadian property landscape and regulatory environment.

Dallas, TX, USA

Address: 14951 North Dallas Parkway, Suite 600, Dallas, TX 75254

Acts as a significant hub for the Texas market and surrounding states, offering specialized services for large-scale community management, developer services, and supporting the unique needs of Texan communities.

Irvine, CA, USA

Address: 15241 Laguna Canyon Road, Irvine, CA 92618

Serves as a major operational center for the West Coast, providing tailored property management solutions and leveraging local expertise to serve diverse California communities.

Buying Intent Signals for FirstService Residential

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Executive Team of FirstService Residential

As of April 2025, FirstService Residential' leadership includes:

David Diestel - Chief Executive Officer
Michael Lapsley - Chief Financial Officer
Lupe Mujica - Chief People Officer
Mark Chan - Chief Information Officer
Michael A. Mendillo - President, East Region
Andrew Schlegel - President, South Region
Robert Pifke - President, West Region
Trent Dyrsmid - President, Canada
David C. Wyles - President, Energy Solutions

Investors of FirstService Residential

FirstService Residential has been backed by several prominent investors over the years, including:

FirstService Corporation (Parent Company, TSX: FSV, NASDAQ: FSV)

Executive New Hires/Exits in the Last 12 Months

Hire3
Exits0

FirstService Residential has made key strategic appointments in the last 12 months (May 2023 - May 2024) to strengthen its leadership team, particularly in technology and regional operations, reflecting its commitment to growth and service innovation. No prominent executive departures were publicly announced during this period.

New Appointments:

Mark Chan, Mark Chan appointed as Chief Information Officer to lead technology strategy, digital innovation, and IT operations.
Amy Dwight, Amy Dwight joined as Vice President, Lifestyle Operations for the West Region, enhancing resident experience services.
Stephanie Siritzky, Stephanie Siritzky named President of FirstService Residential Illinois to lead operations and growth in the state.

Technology (Tech Stack) used by FirstService Residential

Discover the tools FirstService Residential uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

FirstService Residential Email Formats and Examples

FirstService Residential primarily uses the 'first.last@fsresidential.com' email format for its employees. This is a common and professional structure for corporate communications.

first.last@fsresidential.com

Format

jane.doe@fsresidential.com

Example

90%

Success rate

News and media

FirstService Residential NewsroomMay 7, 2024

FirstService Residential Texas Awarded Management of Somerset Green Master Community

FirstService Residential's Texas division has been selected to provide property management services for the Somerset Green Master Community in Houston, a European-style garden home development....more

FirstService Residential NewsroomFebruary 13, 2024

FirstService Residential Names Stephanie Siritzky as President of FirstService Residential Illinois

Stephanie Siritzky has been appointed as President of FirstService Residential Illinois, bringing extensive industry experience to lead the company's operations and growth in the region....more

FirstService Residential NewsroomOctober 26, 2023

FirstService Residential Awarded Management of Prestigious Aria Reserve Miami

FirstService Residential has been chosen to manage Aria Reserve Miami, a luxury two-tower waterfront development, expanding its portfolio of high-end residential properties in South Florida....more

FirstService Residential NewsroomAugust 2, 2023

FirstService Residential Appoints Mark Chan as Chief Information Officer

Mark Chan has joined FirstService Residential as Chief Information Officer (CIO), tasked with spearheading the company's technology strategy, innovation, and digital transformation initiatives across North America....more

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