FirstService Residential is North America's largest manager of residential communities and the preferred partner of HOAs, community associations, and strata corporations in the U.S. and Canada. Their managed communities include low-, mid-, and high-rise condominiums and cooperatives, single-family homes, master-planned, lifestyle and active adult communities, and rental properties. With an unmatched combination of industry-leading expertise, resources and technology, FirstService Residential delivers proven solutions and exceptional service that focus on enhancing property values, elevating lifestyles, and making a difference, every day, for every resident and community it manages.
Serves as the central hub for strategic decision-making, corporate operations, technology development, financial oversight, and support services for all North American regional offices.
Modern office facilities designed to foster collaboration and support a dynamic workforce. Specific architectural details are not widely publicized but align with a professional services firm focused on efficiency and service.
Characterized by a professional, client-centric, and collaborative environment. Emphasizes service excellence, continuous improvement, innovation in property management solutions, and associate development and well-being.
Key to coordinating extensive operations across numerous states and provinces, ensuring consistent service delivery standards, and driving the company's growth strategy and market leadership in the North American property management sector.
FirstService Residential operates extensively across North America, with a strong presence in major metropolitan markets throughout the United States and Canada. Their 'global' functions are primarily concentrated within this continent, supported by regional hubs and the corporate headquarters. These functions include comprehensive property management, financial services, proprietary technology solutions, 24/7 resident services, and specialized support for various property types (e.g., HOAs, high-rises, master-planned communities, active adult communities). While not 'global' in the sense of operating offices on every continent, their operational scale within North America is vast, coordinating management for thousands of communities and millions of residents.
1111 NE 8th Street, Suite 200
Fort Lauderdale
Florida
USA
Address: 622 Third Avenue, 15th Floor, New York, NY 10017
Serves as a key operational center for the Northeast U.S., catering to the specific needs of urban property management, large-scale residential communities, and delivering tailored solutions to boards and residents.
Address: 2645 Skymark Avenue, Suite 101, Mississauga, ON L4W 4H2
Functions as the headquarters for Canadian operations, driving growth, ensuring service delivery excellence, and tailoring management solutions to the Canadian property landscape and regulatory environment.
Address: 14951 North Dallas Parkway, Suite 600, Dallas, TX 75254
Acts as a significant hub for the Texas market and surrounding states, offering specialized services for large-scale community management, developer services, and supporting the unique needs of Texan communities.
Address: 15241 Laguna Canyon Road, Irvine, CA 92618
Serves as a major operational center for the West Coast, providing tailored property management solutions and leveraging local expertise to serve diverse California communities.
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As of April 2025, FirstService Residential' leadership includes:
FirstService Residential has been backed by several prominent investors over the years, including:
FirstService Residential has made key strategic appointments in the last 12 months (May 2023 - May 2024) to strengthen its leadership team, particularly in technology and regional operations, reflecting its commitment to growth and service innovation. No prominent executive departures were publicly announced during this period.
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FirstService Residential primarily uses the 'first.last@fsresidential.com' email format for its employees. This is a common and professional structure for corporate communications.
first.last@fsresidential.com
Format
jane.doe@fsresidential.com
Example
90%
Success rate
FirstService Residential Newsroom • May 7, 2024
FirstService Residential's Texas division has been selected to provide property management services for the Somerset Green Master Community in Houston, a European-style garden home development....more
FirstService Residential Newsroom • February 13, 2024
Stephanie Siritzky has been appointed as President of FirstService Residential Illinois, bringing extensive industry experience to lead the company's operations and growth in the region....more
FirstService Residential Newsroom • October 26, 2023
FirstService Residential has been chosen to manage Aria Reserve Miami, a luxury two-tower waterfront development, expanding its portfolio of high-end residential properties in South Florida....more
FirstService Residential Newsroom • August 2, 2023
Mark Chan has joined FirstService Residential as Chief Information Officer (CIO), tasked with spearheading the company's technology strategy, innovation, and digital transformation initiatives across North America....more
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