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First Internet Bank (also known as First IB) is a pioneering financial institution that was the first state-chartered, FDIC-insured bank to operate entirely online. Launched in 1999, it offers a comprehensive suite of personal and business banking products and services, including checking and savings accounts, CDs, money market accounts, mortgages, consumer loans, and commercial lending, including Small Business Administration (SBA) loans. Known for its technology-driven approach, First Internet Bank provides convenient and accessible banking solutions without traditional physical branches, focusing on competitive rates and a strong digital customer experience. It is a wholly-owned subsidiary of First Internet Bancorp (NASDAQ: INBK).
The headquarters serves as the central operational and administrative hub for First Internet Bank, overseeing all aspects of its nationwide online banking services, including technology development, customer support strategy, risk management, and corporate functions.
The modern 168,000-square-foot headquarters, opened in 2021, was designed to foster collaboration and innovation. It includes open-plan workspaces, advanced technological infrastructure, a community café, fitness center, and outdoor recreational spaces for employees.
The work culture at First Internet Bank's headquarters is characterized by innovation, agility, and a customer-first mindset. Being a digital-native bank, there's a strong emphasis on technology, continuous improvement, and a collaborative environment that encourages creative problem-solving.
The headquarters signifies First Internet Bank's commitment to growth, technological advancement, and providing a state-of-the-art environment for its employees. Its location in Fishers allows access to a skilled talent pool in the finance and tech industries.
First Internet Bank primarily serves customers within the United States. As an FDIC-insured U.S. bank, its products and services, including deposit accounts, loans, and mortgages, are designed for U.S. residents and businesses. While its online platform offers digital accessibility for U.S. clients who may be traveling or residing temporarily abroad, the bank does not operate international branches or offer specific international banking services targeted at non-U.S. markets. Its operational footprint and lending activities, such as the nationwide SBA lending program, are concentrated within the U.S.
11201 USA Parkway
Fishers
Indiana
USA
Address: Specific address not publicly listed for general access; functions as a regional commercial lending hub.
To expand the bank's commercial lending presence, originate new business loans, and provide localized support for commercial clients in Arizona and surrounding states.
Address: Specific address not publicly listed for general access; functions as a regional commercial lending hub.
To facilitate commercial loan origination, manage business banking relationships, and tap into the robust economic environment of the Southeast region from a key financial hub.
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As of April 2025, First Internet Bank' leadership includes:
First Internet Bank has been backed by several prominent investors over the years, including:
In the past 12 months, First Internet Bank has focused on strengthening its senior leadership. While the core C-suite executive team has remained stable, there has been a key appointment at the Senior Vice President level to bolster its credit operations. No major C-suite departures were publicly announced.
Discover the tools First Internet Bank uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
First Internet Bank typically uses a standard corporate email format combining the first initial of an employee's first name with their full last name, followed by the company's domain.
[first_initial][last]@firstib.com
Format
jsmith@firstib.com
Example
90%
Success rate
Business Wire • May 7, 2024
First Internet Bancorp, the parent company of First Internet Bank, announced its intent to redeem all $25.0 million in aggregate principal amount of its 6.0% Fixed-to-Floating Rate Subordinated Notes due 2029. This action aims to optimize the company's capital structure and potentially reduce future interest expenses....more
Business Wire • April 24, 2024
First Internet Bancorp reported its financial results for the first quarter of 2024, including net income of $6.1 million and diluted earnings per share of $0.68. The Board of Directors also declared a quarterly cash dividend of $0.06 per common share....more
Newsweek / First Internet Bank • October 18, 2023
First Internet Bank announced its inclusion in Newsweek's list of America's Best Online Banks for 2024. This recognition was based on a survey of over 25,000 U.S. customers and an analysis of over 900 online banks, highlighting the bank's offerings, customer service, and digital platform....more
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