What Does First Internet Bank Do?

Total employees335
HeadquartersFishers
Founded

First Internet Bank (also known as First IB) is a pioneering financial institution that was the first state-chartered, FDIC-insured bank to operate entirely online. Launched in 1999, it offers a comprehensive suite of personal and business banking products and services, including checking and savings accounts, CDs, money market accounts, mortgages, consumer loans, and commercial lending, including Small Business Administration (SBA) loans. Known for its technology-driven approach, First Internet Bank provides convenient and accessible banking solutions without traditional physical branches, focusing on competitive rates and a strong digital customer experience. It is a wholly-owned subsidiary of First Internet Bancorp (NASDAQ: INBK).

Where Is First Internet Bank's Headquarters?

HQ Function

The headquarters serves as the central operational and administrative hub for First Internet Bank, overseeing all aspects of its nationwide online banking services, including technology development, customer support strategy, risk management, and corporate functions.

Notable Features:

The modern 168,000-square-foot headquarters, opened in 2021, was designed to foster collaboration and innovation. It includes open-plan workspaces, advanced technological infrastructure, a community café, fitness center, and outdoor recreational spaces for employees.

Work Culture:

The work culture at First Internet Bank's headquarters is characterized by innovation, agility, and a customer-first mindset. Being a digital-native bank, there's a strong emphasis on technology, continuous improvement, and a collaborative environment that encourages creative problem-solving.

HQ Significance:

The headquarters signifies First Internet Bank's commitment to growth, technological advancement, and providing a state-of-the-art environment for its employees. Its location in Fishers allows access to a skilled talent pool in the finance and tech industries.

Values Reflected in HQ: The headquarters' design and amenities reflect the bank's values of innovation, employee well-being, community engagement, and a forward-thinking approach to the future of banking.

Location:

First Internet Bank primarily serves customers within the United States. As an FDIC-insured U.S. bank, its products and services, including deposit accounts, loans, and mortgages, are designed for U.S. residents and businesses. While its online platform offers digital accessibility for U.S. clients who may be traveling or residing temporarily abroad, the bank does not operate international branches or offer specific international banking services targeted at non-U.S. markets. Its operational footprint and lending activities, such as the nationwide SBA lending program, are concentrated within the U.S.

Street Address:

11201 USA Parkway

City:

Fishers

State/Province:

Indiana

Country:

USA

Where Else Does First Internet Bank Operate Around the World?

Tempe, Arizona, USA

Address: Specific address not publicly listed for general access; functions as a regional commercial lending hub.

To expand the bank's commercial lending presence, originate new business loans, and provide localized support for commercial clients in Arizona and surrounding states.

Charlotte, North Carolina, USA

Address: Specific address not publicly listed for general access; functions as a regional commercial lending hub.

To facilitate commercial loan origination, manage business banking relationships, and tap into the robust economic environment of the Southeast region from a key financial hub.

Buying Intent Signals for First Internet Bank

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading First Internet Bank? Meet the Executive Team

As of April 2025, First Internet Bank' leadership includes:

David B. Becker - Chairman, President and Chief Executive Officer (First Internet Bancorp & First Internet Bank)
Nicole S. Lorch - President and Chief Operating Officer (First Internet Bank); Executive Vice President and Chief Operating Officer (First Internet Bancorp)
Kenneth J. Lovik - Executive Vice President and Chief Financial Officer (First Internet Bancorp & First Internet Bank)
Dustin R. DeNeal - Executive Vice President and Chief Credit Officer (First Internet Bancorp & First Internet Bank)
C. Charles Perfetti - Executive Vice President and Chief Strategy Officer (First Internet Bancorp & First Internet Bank)
Mark A. Shublak - Executive Vice President and Chief Information Officer (First Internet Bank)

Who's Investing in First Internet Bank?

First Internet Bank has been backed by several prominent investors over the years, including:

BlackRock Inc.
The Vanguard Group, Inc.
Dimensional Fund Advisors LP
Renaissance Technologies LLC
Geode Capital Management, LLC

What Leadership Changes Has First Internet Bank Seen Recently?

Hire1
Exits0

In the past 12 months, First Internet Bank has focused on strengthening its senior leadership. While the core C-suite executive team has remained stable, there has been a key appointment at the Senior Vice President level to bolster its credit operations. No major C-suite departures were publicly announced.

New Appointments:

Craig Fortner, Craig Fortner joined First Internet Bank as Senior Vice President, Senior Credit Officer, tasked with overseeing and strengthening the bank's credit risk management framework and policies.

What Technology (Tech Stack) Is Used byFirst Internet Bank?

Discover the tools First Internet Bank uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

First Internet Bank Email Formats and Examples

First Internet Bank typically uses a standard corporate email format combining the first initial of an employee's first name with their full last name, followed by the company's domain.

[first_initial][last]@firstib.com

Format

jsmith@firstib.com

Example

90%

Success rate

What's the Latest News About First Internet Bank?

Business WireMay 7, 2024

First Internet Bancorp to Redeem All Outstanding Shares of its 6.0% Fixed-to-Floating Rate Subordinated Notes Due 2029

First Internet Bancorp, the parent company of First Internet Bank, announced its intent to redeem all $25.0 million in aggregate principal amount of its 6.0% Fixed-to-Floating Rate Subordinated Notes due 2029. This action aims to optimize the company's capital structure and potentially reduce future interest expenses....more

Business WireApril 24, 2024

First Internet Bancorp Announces First Quarter 2024 Financial Results and Declares Common Stock Cash Dividend

First Internet Bancorp reported its financial results for the first quarter of 2024, including net income of $6.1 million and diluted earnings per share of $0.68. The Board of Directors also declared a quarterly cash dividend of $0.06 per common share....more

Newsweek / First Internet BankOctober 18, 2023

First Internet Bank Ranks Among Newsweek’s Best Online Banks 2024

First Internet Bank announced its inclusion in Newsweek's list of America's Best Online Banks for 2024. This recognition was based on a survey of over 25,000 U.S. customers and an analysis of over 900 online banks, highlighting the bank's offerings, customer service, and digital platform....more

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