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First Hull Trains is an award-winning open-access passenger train operator in the United Kingdom, providing direct, high-speed train services between Hull, Brough, Howden, Selby and London King's Cross. Established in 2000, the company is renowned for its commitment to customer service and has consistently achieved high passenger satisfaction ratings. First Hull Trains operates a modern fleet of Class 802 bi-mode 'Paragon' trains, delivering enhanced passenger comfort, reliability, and onboard amenities. As a subsidiary of FirstGroup plc, First Hull Trains plays a crucial role in connecting the East Riding of Yorkshire and North Lincolnshire with the capital, supporting both business and leisure travel.
Serves as the primary administrative, operational, and customer relations center for First Hull Trains, overseeing daily services, strategic planning, and staff management.
Situated within the historic Grade II listed Hull Paragon Interchange railway station, providing direct access to its core train operations and customer base.
A dynamic, customer-centric, and safety-conscious environment. The culture likely emphasizes teamwork, operational excellence, and pride in delivering reliable services connecting the local region to London.
The headquarters' location within a major operational station underscores First Hull Trains' commitment to its route and passengers, facilitating efficient management and direct engagement with its services.
First Hull Trains's operations are exclusively focused within the United Kingdom. The company provides direct rail passenger services on the East Coast Main Line between Hull/Beverley and London King's Cross. It does not have an international operational footprint.
4th Floor, Hull Paragon Interchange
Hull
East Riding of Yorkshire
United Kingdom
Address: London King's Cross Station, Euston Road, London, N1 9AL
Facilitates the London end of First Hull Trains' route, connecting passengers from East Yorkshire and Lincolnshire to the capital and the wider national rail network.
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As of April 2025, First Hull Trains' leadership includes:
First Hull Trains has been backed by several prominent investors over the years, including:
There have been no major publicly announced new executive hires or departures specifically for First Hull Trains's senior leadership team within the strict last 12 months (June 2023 - June 2024). Martijn Gilbert continues in his role as Managing Director, a position he assumed in early 2023.
Discover the tools First Hull Trains uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
First Hull Trains is a subsidiary of FirstGroup plc. Professional communications may use email addresses associated with either the First Hull Trains domain or the parent FirstGroup domain. Common corporate email patterns often include combinations of first name, last name, and initials.
Likely formats include [first].[last]@firsthulltrains.co.uk or [first_initial][last_name]@firsthulltrains.co.uk. For parent company FirstGroup, common formats are [first].[last]@firstgroup.com or [first_initial][last_name]@firstgroup.com.
Format
jane.doe@firsthulltrains.co.uk or jdoe@firsthulltrains.co.uk
Example
70%
Success rate
hulltrains.co.uk • May 21, 2024
First Hull Trains has announced the successful return of its entire fleet of five Class 802 'Paragon' trains to service. This development allows for an increased service frequency and greater capacity on its route between Hull and London King's Cross, enhancing reliability and passenger experience following a period of comprehensive maintenance and repairs....more
Rail Advent • March 18, 2024
First Hull Trains has been distinguished as one of the UK's Top Employers for 2024 by the prestigious Top Employers Institute. This recognition underscores the company's dedication to fostering excellent HR policies, people-first practices, and a positive working environment for its employees....more
Hull Daily Mail • February 7, 2024
For the sixth consecutive year, First Hull Trains has been named the top train operator in the UK according to the National Rail Passenger Survey by independent watchdog Transport Focus. The operator received a 96% overall satisfaction score, highlighting its consistent commitment to customer service and journey quality....more
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