Figo Pet Insurance offers comprehensive pet health insurance plans designed with the modern pet parent in mind. They leverage technology to provide a straightforward, user-friendly experience, from getting a quote to filing a claim. Figo aims to make pet insurance simple and accessible, ensuring pets get the best possible care without imposing a heavy financial burden on their owners. Their plans typically cover accidents, illnesses, and wellness, with options for customization to fit various needs and budgets. Figo is known for its focus on customer experience and tech-forward features like the Figo Pet Cloud app.
The Chicago headquarters serves as the central hub for all of Figo's operations, including product development, marketing, customer support, claims processing oversight, and strategic partnerships.
Located in a modern office building in the Streeterville neighborhood, offering contemporary workspaces designed to foster collaboration and innovation. Specific architectural details are not widely publicized, but it's typical of Class A office space in downtown Chicago.
Figo promotes a tech-savvy, agile, and pet-friendly work environment. The culture emphasizes innovation, customer-centricity, and a passion for animal welfare. Employees often describe it as collaborative and fast-paced.
Chicago's strong talent pool in technology, insurance, and marketing makes it an ideal location for Figo's growth and innovation in the pet insurance sector. Its central U.S. location is also advantageous for national operations.
Figo Pet Insurance primarily focuses its operations and services within the United States. While their insurance products are underwritten by large insurers that may have a global presence (like Independence American Insurance Company), Figo's direct customer-facing operations and insurance plans are targeted towards U.S. pet owners. They do not currently maintain physical international offices for providing pet insurance outside the U.S.
541 N Fairbanks Ct, Ste 2700
Chicago
IL
USA
Address: Not Applicable (Distributed Workforce)
To provide comprehensive nationwide coverage and support to policyholders across all U.S. states where they operate, ensuring accessibility and responsiveness regardless of customer location.
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As of April 2025, Figo Pet Insurance' leadership includes:
Figo Pet Insurance has been backed by several prominent investors over the years, including:
Figo Pet Insurance appointed Amy D. College as CEO in early 2023, a significant leadership addition. Other specific high-profile executive hires or exits in the immediate last 12 months are not widely publicized beyond this major change.
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Figo Pet Insurance likely uses common corporate email formats. Based on industry standards and publicly available information, a common pattern is combining the first initial with the last name.
jdoe@figopetinsurance.com (firstinitiallastname@figopetinsurance.com)
Format
support@figopetinsurance.com
Example
75%
Success rate
PR Newswire • Oct 26, 2023
Figo Pet Insurance announced initiatives for National Cat Day, emphasizing their commitment to cat health and wellness, and highlighting features of their insurance plans beneficial for cat owners....more
Coverager • January 10, 2023
Figo Pet Insurance announced the appointment of Amy College as its new Chief Executive Officer. College brings a wealth of experience from her previous roles in the insurance technology space....more
PR Newswire • August 2, 2022
JAB Holding Company completed the sale of Figo Pet Insurance to Wafra and H.I.G. Growth Partners. The investment aims to accelerate Figo's growth and expansion in the pet insurance market....more
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