FedEx Custom Critical, a key subsidiary of FedEx Corporation, specializes in providing urgent, time-specific, and critical-shipment services. They cater to industries requiring exacting transportation standards, such as healthcare, manufacturing, aerospace, and government, offering solutions like temperature control, enhanced security, and exclusive-use vehicles for shipments across the United States, Canada, and select international locations. Their services are designed for freight that requires a higher level of care, speed, and monitoring.
The Green, OH headquarters serves as the primary command, control, and administrative center for FedEx Custom Critical. It manages nationwide operations, customer service, sales, fleet coordination, and technological infrastructure for its specialized services.
The facility is a modern office complex, likely equipped with advanced dispatch and tracking technology, 24/7 operational capabilities, and secure areas appropriate for a critical logistics provider. It's designed for high-efficiency coordination.
Reflecting the broader FedEx culture, the work environment at FedEx Custom Critical likely emphasizes precision, urgency, customer-centricity, and reliability. Given the nature of critical shipments, it's a fast-paced setting requiring strong problem-solving skills and teamwork.
This headquarters is the nerve center for FedEx Custom Critical's unique service offerings, enabling the coordination of thousands of time-sensitive and high-value shipments. Its location in Ohio provides a central point for its North American ground network.
While FedEx Custom Critical's core operations and dedicated fleet are primarily focused on the United States and Canada, it extends its reach internationally by leveraging the comprehensive global network of its parent company, FedEx. This allows them to manage and execute critical, time-sensitive shipments to and from numerous international destinations, particularly for industries requiring specialized handling, temperature control, or enhanced security for high-value goods.
1475 Boettler Road
Green
Ohio
USA
Address: Integrated within major FedEx transportation and logistics facilities across its service network.
To facilitate rapid deployment of transport solutions, ensure compliance with regional regulations, and provide localized support for critical shipments, connecting seamlessly to the broader FedEx Custom Critical and FedEx global networks.
Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.
As of April 2025, FedEx Custom Critical' leadership includes:
FedEx Custom Critical has been backed by several prominent investors over the years, including:
Based on publicly available information, there have been no major executive new hires or departures announced specifically for FedEx Custom Critical in the last 12 months. The leadership team, headed by President and CEO Ramona Hood, has demonstrated stability and continuity.
Discover the tools FedEx Custom Critical uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
As a subsidiary of FedEx Corporation, employees at FedEx Custom Critical generally use email addresses associated with the @fedex.com domain. Common formats include a combination of the employee's first and last name.
Common FedEx email formats include: [first_initial][last_name]@fedex.com (e.g., jdoe@fedex.com) and [first_name].[last_name]@fedex.com (e.g., jane.doe@fedex.com).
Format
rhood@fedex.com
Example
85%
Success rate
FedEx Newsroom / Women In Trucking Association • September 12, 2023
FedEx Custom Critical was recognized by the Women In Trucking Association (WIT) as one of the '2023 Top Companies for Women to Work For in Transportation.' This award acknowledges the company's commitment to gender diversity, competitive compensation and benefits, flexible hours, professional development opportunities, and fostering a positive career environment for women....more
FedEx Newsroom • December 11, 2023
FedEx Custom Critical, as part of the broader FedEx Cares initiative, participated in the 15th consecutive year of supporting Wreaths Across America. The company contributed to the transportation and logistics efforts needed to deliver remembrance wreaths to national cemeteries across the country, honoring fallen U.S. veterans during the holiday season....more
See where a company’s workforce is located, by country or region.
View past and recent funding rounds with amounts and investors.
Understand company revenue estimates and financial scale.
Track active roles and hiring trends to spot growth signals.
Discover what a company offers—products, platforms, and solutions.
Get the company’s official SIC and NAICS classifications.
Analyze visitor volume, engagement, and top traffic sources.
Explore LinkedIn, Twitter, and other active social profiles.
Identify top competitors based on similar business traits.
Explore companies in depth — from the tech they use to recent funding, hiring trends, and buyer signals — all in one powerful view.
Highperformr AI helps you surface the right accounts and enrich your CRM with verified company and contact insights, so your teams can prioritize and engage faster.
Thousands of companies, including FedEx Custom Critical, are just a search away.