HQ Function

Serves as the primary operational hub for FBTO's insurance services, encompassing customer support, policy administration, claims processing, marketing, and product development for the Dutch market.

Notable Features:

Modern office facilities strategically located in the city center of Leeuwarden, designed to foster an agile and collaborative work environment. The location reflects FBTO's historical roots in the northern Netherlands.

Work Culture:

FBTO promotes an agile, customer-focused, and innovative work environment. Employees are encouraged to be proactive and collaborative, with a strong emphasis on personal development, teamwork, and leveraging data for better customer experiences. As part of Achmea, there's a culture of social responsibility and contributing to a sustainable future.

HQ Significance:

The Leeuwarden headquarters is central to FBTO's identity and direct-to-consumer model, maintaining its strong regional connection while serving customers nationally. It is the core of their operational efficiency and customer engagement.

Values Reflected in HQ: The headquarters' operations and design likely reflect FBTO's core values of customer-centricity ('klant centraal'), simplicity, transparency, and innovation, with spaces designed for efficient teamwork and direct communication channels.

Location:

FBTO primarily focuses its operations and services on the Dutch market. As a brand of Achmea, it is part of a larger financial services group that has international activities and partnerships in several countries. However, the FBTO brand itself is dedicated to serving customers within the Netherlands, offering a range of insurance products tailored to the local market needs.

Street Address:

Lange Marktstraat 16-22

City:

Leeuwarden

State/Province:

Friesland

Country:

Netherlands