What Does Factor Do?

Total employees546
HeadquartersChicago
Founded2020

Factor is a leading legal services provider specializing in complex legal work at scale. They integrate expert legal talent, market knowledge, and advanced technology to offer innovative solutions for contract lifecycle management, regulatory compliance, and transactional support. Factor empowers legal departments to manage intricate tasks efficiently, reduce costs, and focus on strategic initiatives, effectively becoming an extension of their clients' in-house teams.

Where Is Factor's Headquarters?

HQ Function

Serves as the central hub for global operations, strategy, leadership, and client engagement, driving innovation in legal managed services.

Notable Features:

Located in the iconic Willis Tower, offering state-of-the-art facilities and a prestigious business address with panoramic city views.

Work Culture:

The Chicago HQ fosters a collaborative, innovative, and client-focused work environment, bringing together legal experts, technologists, and business professionals dedicated to transforming legal services.

HQ Significance:

The Chicago headquarters represents Factor's commitment to being at the forefront of legal innovation and its strong presence in the US market, a key center for legal and business services.

Values Reflected in HQ: The choice of a prominent, modern, and accessible location reflects Factor's values of excellence, innovation, client-centricity, and its commitment to providing a top-tier environment for its employees.

Location:

Factor supports global functions including complex contracting, regulatory and compliance work (such as ISDA documentation, KYC/AML), M&A and other transaction support, and legal operations transformation. With strategically located offices and delivery centers in North America (Chicago, New York) and Europe (London, Belfast, Wroclaw), Factor delivers tech-enabled legal solutions to multinational corporations and financial institutions across various jurisdictions, offering follow-the-sun support and localized expertise to meet diverse client needs.

Street Address:

233 S. Wacker Drive, Suite 4700

City:

Chicago

State/Province:

IL

Country:

USA

Where Else Does Factor Operate Around the World?

New York, NY, USA

Address: 135 West 41st Street, 6th Floor, New York, NY 10036

Supports major corporate clients and law firms on the US East Coast, providing access to Factor's full suite of managed legal services, including contract negotiation and regulatory work.

London, UK

Address: Bureau, 90 Fetter Lane, London, EC4A 1EN

Supports EMEA clients with solutions tailored to regional regulatory environments (e.g., GDPR, MiFID II) and business needs, particularly in financial services and multinational corporations.

Belfast, Northern Ireland, UK

Address: The Ewart, 17 Bedford St, Belfast BT2 7ES

Leverages local legal talent and a strong tech ecosystem to provide high-quality, scalable legal services delivery for global clients, offering cost-effective solutions.

Wroclaw, Poland

Address: MidPoint71, Powstańców Śląskich 9, Wrocław 53-332

Provides scalable legal service delivery for Continental Europe, capitalizing on a skilled, multilingual workforce and strategic location for supporting various European languages and jurisdictions in areas like commercial contracting and compliance.

Buying Intent Signals for Factor

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading Factor? Meet the Executive Team

As of April 2025, Factor' leadership includes:

Roxi Wen - Chief Executive Officer
John Dillon - Chief Financial Officer
Ed Sohn - Chief Product & Go-to-Market Officer
Chris DeContreras - Chief Innovation Officer
Caragh Landry - Chief People Officer
Sumitro Chatterjee - Chief Operating Officer

Who's Investing in Factor?

Factor has been backed by several prominent investors over the years, including:

Carrick Capital Partners

What Leadership Changes Has Factor Seen Recently?

Hire3
Exits3

Factor has experienced significant leadership evolution in the past 12 months, highlighted by the appointment of Roxi Wen as CEO to drive future growth. The company also welcomed new executives in finance and operations, alongside some strategic departures and internal promotions, positioning Factor for its next phase of innovation in legal services.

Departures

Varun Mehta, Varun Mehta departed from his role as President.
Sandy Devine, Sandy Devine departed from her role as Chief Commercial Officer.
Gary Sangha, Gary Sangha departed from his role as General Counsel.

New Appointments:

Roxi Wen, Roxi Wen appointed as new Chief Executive Officer.
John Dillon, John Dillon appointed as new Chief Financial Officer.
Sumitro Chatterjee, Sumitro Chatterjee appointed as Chief Operating Officer.
Ed Sohn, Ed Sohn promoted to Chief Product & Go-to-Market Officer from Head of Solutions.

What Technology (Tech Stack) Is Used byFactor?

Discover the tools Factor uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Factor Email Formats and Examples

Factor commonly uses the 'first.last' email format (e.g., jane.doe@factor.law). Another potential format is 'firstinitiallast' (e.g., jdoe@factor.law). For outreach, verifying the specific format for an individual is recommended.

first.last@factor.law

Format

jane.doe@factor.law

Example

85%

Success rate

What's the Latest News About Factor?

PR NewswireApril 17, 2024

Factor Appoints Roxi Wen as Chief Executive Officer

Factor, the leader in complex legal work at scale, today announced the appointment of Roxi Wen as its new Chief Executive Officer. Wen brings a wealth of experience in leading and scaling global, tech-enabled services businesses and will steer Factor's next phase of growth and innovation....more

PR NewswireJune 20, 2023

Factor Appoints John Dillon as Chief Financial Officer

Factor announced the appointment of John Dillon as Chief Financial Officer. Dillon, an experienced finance executive, will lead Factor's global finance organization and financial activities including accounting, FP&A, treasury, tax, and internal audit, supporting the company's strategic objectives....more

Factor WebsiteNovember 15, 2023

Factor Strengthens Leadership Team to Accelerate Innovation and Growth

Factor announced key leadership appointments and promotions, including Ed Sohn to Chief Product & Go-to-Market Officer and Sumitro Chatterjee to Chief Operating Officer. These changes aim to enhance Factor's ability to deliver innovative legal solutions and drive market expansion....more

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