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Factor is a leading legal services provider specializing in complex legal work at scale. They integrate expert legal talent, market knowledge, and advanced technology to offer innovative solutions for contract lifecycle management, regulatory compliance, and transactional support. Factor empowers legal departments to manage intricate tasks efficiently, reduce costs, and focus on strategic initiatives, effectively becoming an extension of their clients' in-house teams.
Serves as the central hub for global operations, strategy, leadership, and client engagement, driving innovation in legal managed services.
Located in the iconic Willis Tower, offering state-of-the-art facilities and a prestigious business address with panoramic city views.
The Chicago HQ fosters a collaborative, innovative, and client-focused work environment, bringing together legal experts, technologists, and business professionals dedicated to transforming legal services.
The Chicago headquarters represents Factor's commitment to being at the forefront of legal innovation and its strong presence in the US market, a key center for legal and business services.
Factor supports global functions including complex contracting, regulatory and compliance work (such as ISDA documentation, KYC/AML), M&A and other transaction support, and legal operations transformation. With strategically located offices and delivery centers in North America (Chicago, New York) and Europe (London, Belfast, Wroclaw), Factor delivers tech-enabled legal solutions to multinational corporations and financial institutions across various jurisdictions, offering follow-the-sun support and localized expertise to meet diverse client needs.
233 S. Wacker Drive, Suite 4700
Chicago
IL
USA
Address: 135 West 41st Street, 6th Floor, New York, NY 10036
Supports major corporate clients and law firms on the US East Coast, providing access to Factor's full suite of managed legal services, including contract negotiation and regulatory work.
Address: Bureau, 90 Fetter Lane, London, EC4A 1EN
Supports EMEA clients with solutions tailored to regional regulatory environments (e.g., GDPR, MiFID II) and business needs, particularly in financial services and multinational corporations.
Address: The Ewart, 17 Bedford St, Belfast BT2 7ES
Leverages local legal talent and a strong tech ecosystem to provide high-quality, scalable legal services delivery for global clients, offering cost-effective solutions.
Address: MidPoint71, Powstańców Śląskich 9, Wrocław 53-332
Provides scalable legal service delivery for Continental Europe, capitalizing on a skilled, multilingual workforce and strategic location for supporting various European languages and jurisdictions in areas like commercial contracting and compliance.
Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.
As of April 2025, Factor' leadership includes:
Factor has been backed by several prominent investors over the years, including:
Factor has experienced significant leadership evolution in the past 12 months, highlighted by the appointment of Roxi Wen as CEO to drive future growth. The company also welcomed new executives in finance and operations, alongside some strategic departures and internal promotions, positioning Factor for its next phase of innovation in legal services.
Discover the tools Factor uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
Factor commonly uses the 'first.last' email format (e.g., jane.doe@factor.law). Another potential format is 'firstinitiallast' (e.g., jdoe@factor.law). For outreach, verifying the specific format for an individual is recommended.
first.last@factor.law
Format
jane.doe@factor.law
Example
85%
Success rate
PR Newswire • April 17, 2024
Factor, the leader in complex legal work at scale, today announced the appointment of Roxi Wen as its new Chief Executive Officer. Wen brings a wealth of experience in leading and scaling global, tech-enabled services businesses and will steer Factor's next phase of growth and innovation....more
PR Newswire • June 20, 2023
Factor announced the appointment of John Dillon as Chief Financial Officer. Dillon, an experienced finance executive, will lead Factor's global finance organization and financial activities including accounting, FP&A, treasury, tax, and internal audit, supporting the company's strategic objectives....more
Factor Website • November 15, 2023
Factor announced key leadership appointments and promotions, including Ed Sohn to Chief Product & Go-to-Market Officer and Sumitro Chatterjee to Chief Operating Officer. These changes aim to enhance Factor's ability to deliver innovative legal solutions and drive market expansion....more
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