Factcool is a prominent online retailer focusing on fashion, apparel, footwear, and accessories. Launched in 2015, the company primarily serves customers in Central and Eastern European (CEE) countries, offering a diverse range of international and local brands for men, women, and children. Factcool aims to provide a convenient and comprehensive online shopping experience with competitive pricing and a wide selection of current trends. Their business model leverages localized e-commerce platforms tailored to specific country markets within the CEE region.
The Bratislava headquarters serves as the central command for Factcool's operations, overseeing e-commerce strategy, marketing, procurement, technology development, customer service coordination, and financial management.
While specific architectural details are not widely publicized, the headquarters is expected to be a modern office environment designed to foster collaboration and innovation, supporting a fast-paced e-commerce business.
Factcool's HQ likely fosters a dynamic and results-oriented work culture, typical of e-commerce companies. Emphasis is placed on adaptability, customer focus, technological innovation, and teamwork to navigate the competitive online retail landscape.
Bratislava offers a strategic geographical position for reaching CEE markets, access to a skilled talent pool, and a growing business infrastructure, making it an ideal base for Factcool's regional ambitions.
Factcool's primary operational footprint is across Central and Eastern Europe, where it operates localized e-commerce websites for numerous countries (e.g., Slovakia, Czech Republic, Poland, Hungary, Romania, Croatia, Bulgaria, and others). Its global functions, largely managed from its Slovakian base, include international sourcing of fashion goods, multi-lingual customer support, digital marketing campaigns targeting diverse European audiences, and cross-border logistics and fulfillment operations to ensure timely delivery to its international customer base.
Pestovateľská 9
Bratislava
Bratislava Region
Slovakia
Address: Dialničná cesta 5421/2A, 90301 Senec, Slovakia (General Area: Prologis Park Bratislava)
The Senec logistics hub is strategically positioned to optimize shipping times and costs for deliveries and returns processing for customers throughout Central and Eastern Europe, enhancing operational efficiency.
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As of April 2025, Factcool' leadership includes:
Factcool has been backed by several prominent investors over the years, including:
There have been no major, publicly announced executive hires or departures at Factcool in the last 12 months. The leadership team appears to be stable based on available public information.
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Factcool primarily utilizes country-specific email addresses for customer support (e.g., info@factcool.sk). For corporate or B2B communications, while not officially published, common email patterns such as [first].[last]@factcool.com or [first_initial][last]@factcool.com (e.g., j.doe@factcool.com) are plausible. General inquiries can often be submitted via contact forms on their regional websites.
[first].[last]@factcool.com
Format
example.name@factcool.com
Example
70%
Success rate
Slovak Business Registries (e.g., Finstat.sk) / Company Financial Disclosures • Early 2023 (reflecting 2022 fiscal year data)
FC ecom, s.r.o., the operating company behind Factcool, reported significant revenue growth for the fiscal year 2022, with sales reaching approximately €75.4 million. This marked a substantial increase from the €59.6 million reported in 2021, underscoring the company's continued expansion and robust performance in the competitive Central and Eastern European online fashion market....more
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