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Extended Stay America is a prominent leader in the mid-priced extended-stay lodging segment in the United States. With hundreds of properties, the company provides comfortable and affordable suites featuring fully equipped kitchens, free Wi-Fi, and on-site laundry facilities. Catering to guests requiring accommodation for a week, a month, or longer, Extended Stay America serves a diverse clientele including business travelers, those in relocation or transition, and leisure visitors seeking value and convenience for longer stays.
The headquarters serves as the central command for all corporate functions, including executive management, strategic planning, finance, marketing, human resources, IT, legal, and national operational oversight for its extensive network of hotel properties.
Situated in a modern office building within a corporate park setting, offering contemporary workspace and amenities conducive to a corporate environment. The location provides good accessibility and infrastructure.
The work culture at Extended Stay America's headquarters is likely dynamic and collaborative, focused on supporting a large, distributed hospitality network. It would emphasize operational excellence, customer service, strategic growth, and financial performance in the competitive lodging industry.
The Charlotte headquarters is pivotal for unifying brand strategy, standardizing operations across all properties, making key financial decisions, and driving the company's growth and market positioning in the extended-stay sector.
Extended Stay America's hotel operations are concentrated within the United States, where it maintains a significant national footprint. It does not operate hotels internationally under the 'Extended Stay America' brand. However, its ownership by global private equity firms Blackstone and Starwood Capital Group connects it to international investment strategies and capital markets. The company's direct guest-facing services and hotel management functions are U.S.-based.
11525 N. Community House Road, Suite 100
Charlotte
North Carolina
USA
Address: Not applicable (Operational presence through hundreds of hotel properties across the U.S.)
To provide lodging and guest services directly to customers in numerous markets across the United States, supported by field-based regional management teams that ensure brand standards, operational efficiency, and market responsiveness.
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As of April 2025, Extended Stay America' leadership includes:
Extended Stay America has been backed by several prominent investors over the years, including:
In the past year, Extended Stay America has focused on strengthening its executive leadership, particularly in areas enhancing guest experience. The team has seen strategic additions while maintaining stability following its acquisition.
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Extended Stay America commonly utilizes an email format consisting of the first initial of an employee's first name followed by their full last name, at their company domain 'esa.com'. While variations may exist, this is a frequently observed pattern.
flast@esa.com
Format
jdoe@esa.com
Example
70%
Success rate
Hospitality Net • April 3, 2024
Extended Stay America announced the opening of a new Extended Stay America Suites hotel in Fort Worth, Texas. The 124-room property features amenities designed for longer stays, including full kitchens in every suite, free Wi-Fi, and on-site laundry facilities....more
Lodging Magazine • March 21, 2024
A new Extended Stay America Select Suites hotel has opened its doors in Cincinnati-Blue Ash, Ohio. This property aims to provide an affordable and comfortable lodging option for guests needing accommodation for extended periods, offering essential amenities for a home-like stay....more
PR Newswire • November 7, 2023
Extended Stay America launched a newly redesigned website, ESA.com, aimed at improving the online booking process and overall digital experience for its guests. The new site features enhanced navigation, faster performance, and a more user-friendly interface....more
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