What Does Exco InTouch Do?

Total employees160
HeadquartersEdwalton, Nottingham
Founded2004

Exco InTouch was a leading provider of digital patient engagement and data capture solutions for the clinical research and healthcare industries. Founded in 2004, the company specialized in mobile and web-based technologies to enhance patient communication, improve data quality, and streamline clinical trial processes. Their offerings included ePRO (electronic Patient Reported Outcomes), patient diaries, and site communication tools. In 2016, Exco InTouch was acquired by ERT (eResearchTechnology), which later merged with Bioclinica to become Clario in 2021. Exco InTouch's expertise contributed significantly to ERT's and subsequently Clario's patient-centric technology portfolio.

Where Is Exco InTouch's Headquarters?

HQ Function

Served as the central hub for Exco InTouch's global operations, including software development, project management, customer support, and administrative functions for its patient engagement solutions.

Notable Features:

Located in a modern business park, providing a collaborative environment suited for technology and clinical research-focused teams. Business parks typically offer contemporary office spaces with shared amenities.

Work Culture:

Reportedly fostered an innovative and agile work culture, focused on leveraging technology to improve clinical trials and patient experiences. There was an emphasis on collaboration and problem-solving within a dynamic tech environment.

HQ Significance:

The Nottingham headquarters was pivotal in establishing Exco InTouch as a key player in the mHealth and eClinical solutions market, driving its growth and product development before its acquisition and integration into ERT/Clario.

Values Reflected in HQ: The choice of a modern business park likely reflected values of innovation, efficiency, and a forward-looking approach to technology and business operations in the burgeoning digital health sector.

Location:

Prior to its acquisition by ERT in 2016, Exco InTouch supported clinical trials and healthcare programs globally, with operational hubs primarily in Europe (UK) and North America (USA). Their digital solutions were deployed in numerous countries, enabling patient data capture and engagement across diverse regulatory environments. Key functions supported globally included sales, project deployment, multilingual platform support, and technical assistance for their mobile ePRO and patient communication tools.

Street Address:

Wheatcroft Business Park, Landmere Lane

City:

Edwalton, Nottingham

State/Province:

Nottinghamshire

Country:

United Kingdom

Where Else Does Exco InTouch Operate Around the World?

Durham, North Carolina, USA

Address: Previously listed at 2400 Ellis Road, Suite 200, Durham, NC 27703, USA (historical)

To cater to the significant US clinical trials market, providing local expertise and support for the company's digital patient engagement and eCOA solutions.

London, United Kingdom

Address: Previously listed at Millbank Tower, 21-24 Millbank, London, SW1P 4QP, UK (historical)

To strengthen Exco InTouch's presence in the UK and European markets, facilitating closer engagement with key clients and partners in the region.

Buying Intent Signals for Exco InTouch

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading Exco InTouch? Meet the Executive Team

As of April 2025, Exco InTouch' leadership includes:

Tim Davis - Co-founder and CEO
Neil Rotherham - Co-founder and Chairman
Steve Powell - Chief Operating Officer
Trent RApproval - Vice President, US Operations (title based on available records)

Who's Investing in Exco InTouch?

Exco InTouch has been backed by several prominent investors over the years, including:

Scottish Equity Partners (SEP)
Albion Ventures (now Albion Capital)

What Leadership Changes Has Exco InTouch Seen Recently?

Hire0
Exits0

As Exco InTouch was acquired by ERT in 2016 and subsequently became part of Clario, there are no direct executive new hires or exits for 'Exco InTouch' as an independent entity in the last 12 months. Any relevant leadership changes would occur within the Clario organization.

What Technology (Tech Stack) Is Used byExco InTouch?

Discover the tools Exco InTouch uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Exco InTouch Email Formats and Examples

Before its acquisition, Exco InTouch likely used common corporate email formats. A prevalent pattern was [first_initial][last]@exco-intouch.com or [first].[last]@exco-intouch.com. After the acquisition by ERT (now Clario), employees would have transitioned to ERT/Clario email systems and domains.

Common historical formats: [first_initial][last]@exco-intouch.com or [first].[last]@exco-intouch.com

Format

jsmith@exco-intouch.com

Example

0%

Success rate

What's the Latest News About Exco InTouch?

Business WireOctober 12, 2016

ERT Acquires Exco InTouch, Leading Provider of Patient Engagement, eCOA Mobile Applications

ERT announced its acquisition of Exco InTouch, a provider of patient engagement, patient-reported outcomes (eCOA), and mobile health solutions. The acquisition aimed to enhance ERT's capabilities in patient-centric data collection and engagement for clinical trials....more

Scottish Equity Partners (SEP)May 13, 2014

SEP leads £8 million investment in Exco InTouch

Scottish Equity Partners (SEP) led an £8 million ($13.5 million) Series B funding round in Exco InTouch, a mobile messaging provider for the pharmaceutical industry, to support its international expansion and product development....more

PMLiVEFebruary 18, 2015

Exco InTouch enhances mobile eCOA platform

Exco InTouch announced enhancements to its mobile electronic Clinical Outcome Assessment (eCOA) platform, aiming to improve data quality and patient engagement in clinical trials through user-friendly mobile applications....more

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