Excellence Group Luxury Hotels & Resorts is a family-owned and operated hospitality company specializing in all-inclusive luxury resorts in the Caribbean. With a strong focus on providing exceptional guest experiences, innovative services, and upscale accommodations, the group manages a portfolio of renowned brands including Excellence Resorts, Beloved Hotels, and Finest Resorts. They are committed to excellence in every aspect of their operations, from gourmet dining to personalized service, catering to adults-only and family-friendly luxury travel.
Oversees the strategic direction, operations, brand management, and development of Excellence Group's luxury resort portfolio in the Caribbean.
Modern office facilities likely co-located or in close proximity to its resort operations in the Cancun hotel zone, designed to support a leading international hospitality group.
Emphasizes excellence, guest satisfaction, innovation in hospitality, and a collaborative environment focused on luxury service standards and employee development.
Central command for a prominent luxury all-inclusive resort chain, driving brand consistency, quality control, and expansion in key Caribbean destinations.
Excellence Group Luxury Hotels & Resorts primarily operates in the Caribbean, with luxury all-inclusive resorts located in Mexico (Cancun, Riviera Maya, Playa Mujeres), the Dominican Republic (Punta Cana), and Jamaica (Montego Bay). While their physical resort presence is concentrated in these regions, their sales, marketing, and guest services functions support a global clientele seeking luxury Caribbean vacations. Their corporate functions are primarily managed from their Cancun headquarters, overseeing international standards across all properties.
Blvd. Kukulcan Km. 8.5, Zona Hotelera
Cancun
Quintana Roo
Mexico
Address: Various resort locations such as Excellence Oyster Bay, Oyster Bay Peninsula, Coopers Pen, Trelawny
To oversee and develop the brand's presence in Jamaica, ensuring adherence to luxury standards and guest satisfaction in this popular Caribbean destination.
Address: Various resort locations in Uvero Alto, Playas Uvero Alto, Provincia La Altagracia
To manage and deliver high-quality luxury vacation experiences in the Eastern Dominican Republic, a key Caribbean market for the group.
Address: Various resort locations such as Prolongación Bonampak S/N Mz. 1 Lt.10 Sm. 3, Playa Mujeres, Q.R.
To deliver diverse luxury all-inclusive experiences catering to adults-only and families, reinforcing the group's market leadership in the Mexican Caribbean.
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As of April 2025, EXCELLENCE GROUP' leadership includes:
EXCELLENCE GROUP has been backed by several prominent investors over the years, including:
No major executive hires or exits have been publicly announced for Excellence Group Luxury Hotels & Resorts in the past 12 months. The company maintains a stable leadership team, characteristic of its family-owned operational model.
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Excellence Group Luxury Hotels & Resorts likely utilizes standard professional email formats for its corporate communications. A common pattern observed or inferred for hospitality groups of this nature is combining the employee's first initial and last name, or first name and last name separated by a dot.
[first_initial][last]@excellencegroupluxuryresorts.com
Format
dvelasco@excellencegroupluxuryresorts.com (example for Domingo Velasco, CEO)
Example
75%
Success rate
TravelPulse • June 7, 2023
Excellence Group Luxury Hotels & Resorts announced the expansion of its Beloved Hotels brand with a new property planned for Jamaica. This marks the first Beloved resort outside of Mexico, bringing its boutique all-inclusive, couples-only concept to a new Caribbean destination....more
PR Newswire • May 24, 2023
Several resorts under The Excellence Collection, part of Excellence Group Luxury Hotels & Resorts, received the 2023 Tripadvisor Travelers' Choice Awards. These awards recognize their sustained commitment to hospitality excellence based on positive traveler reviews and ratings over the past year....more
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