What Does Eurostar Do?

Total employees2601
HeadquartersLondon
Founded1994

Eurostar is an international high-speed passenger rail service connecting the United Kingdom with mainland Europe. It operates services from London St Pancras International to Paris Gare du Nord, Brussels-Midi, Lille Europe, Amsterdam Centraal, and Rotterdam Centraal. Following its merger with Thalys, forming Eurostar Group, its network now extends further into Germany (Cologne, Düsseldorf, Dortmund) and offers more extensive connections within France and Belgium. Eurostar provides a fast, convenient, and environmentally friendly alternative to short-haul flights, renowned for its city-center to city-center travel.

Where Is Eurostar's Headquarters?

HQ Function

The London headquarters primarily manages UK-based operations, customer services, commercial activities for UK-originating routes, and strategic planning for the original Eurostar services. It's a key hub for cross-channel operations.

Notable Features:

Located within or adjacent to St Pancras International, a major Victorian-era railway terminus, beautifully restored and serving as Eurostar's main London terminal. This provides direct access to its core services and a landmark presence.

Work Culture:

A dynamic, fast-paced, and multicultural environment focused on operational excellence, customer satisfaction, and international collaboration, reflecting its cross-border services and diverse passenger base.

HQ Significance:

Its London location is highly significant due to St Pancras International being the primary UK terminal for Eurostar services. It symbolizes the direct connection between the UK and continental Europe.

Values Reflected in HQ: Efficiency, connectivity, customer-centricity, and a blend of heritage (St Pancras station) with modern high-speed rail innovation.

Location:

Eurostar's presence is concentrated in Western Europe, providing high-speed passenger rail services that connect the United Kingdom (London) with France (Paris, Lille, Marne-la-Vallée, seasonal routes to the Alps and South of France), Belgium (Brussels), the Netherlands (Rotterdam, Amsterdam), and Germany (Cologne, Aachen, Düsseldorf, Dortmund, Essen). Globally supported functions include international sales and marketing, multilingual customer service, complex cross-border railway operations, ticketing systems, and partnerships with national rail operators in the countries it serves.

Street Address:

Times House, Bravingtons Walk, Regent Quarter

City:

London

State/Province:

N1 9AW (Postal Code for general area, specific office building unit may vary)

Country:

United Kingdom

Where Else Does Eurostar Operate Around the World?

Brussels, Belgium

Address: Place Marcel Broodthaers 4, 1060 Saint-Gilles (Corporate HQ of Eurostar Group)

Central hub for the expanded Eurostar network, overseeing services to/from Belgium, Netherlands, and Germany, and integrating former Thalys operations.

Paris, France

Address: Near Gare du Nord, Paris (Specific office address may vary)

Supports the high-volume Paris-London route and other French destinations, ensuring smooth operations within France.

Lille, France

Address: Near Lille Europe station (Specific office address may vary)

Facilitates crew management, local operations, and customer support for services passing through or terminating at Lille.

Amsterdam, Netherlands

Address: Near Amsterdam Centraal Station (Specific office address may vary)

Manages and expands services in the Dutch market, focusing on routes to Amsterdam and Rotterdam.

Buying Intent Signals for Eurostar

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading Eurostar? Meet the Executive Team

As of April 2025, Eurostar' leadership includes:

Gwendoline Cazenave - Chief Executive Officer, Eurostar Group
François Le Doze - Chief Financial Officer, Eurostar Group
Laurent Bellan - Chief Technology & Process Officer, Eurostar Group
Matthieu Quyollet - Chief Business Development and Integration Officer
Nele De Brabandere - Chief People Officer
Franck Gervais - Chairman of the Board of Directors, Eurostar Group (also CEO of Accor Europe)

Who's Investing in Eurostar?

Eurostar has been backed by several prominent investors over the years, including:

SNCF Voyageurs (French national railway company, majority shareholder with 55.75%)
CDPQ (Caisse de dépôt et placement du Québec, Canadian institutional investor, 19.31%)
SNCB (Belgian national railway company, 18.5%)
Funds managed by Federated Hermes Infrastructure (6.44%)

What Leadership Changes Has Eurostar Seen Recently?

Hire1
Exits0

The period saw the consolidation of the executive team following the Eurostar-Thalys merger and Gwendoline Cazenave's appointment as CEO in late 2022. Key appointments like the CFO were solidified in early-mid 2023. No major high-profile exits have been widely publicized in the immediate last 12 months, suggesting a period of stabilization for the new leadership.

New Appointments:

François Le Doze, François Le Doze confirmed in the role of Chief Financial Officer for Eurostar Group, strengthening the executive leadership team.

What Technology (Tech Stack) Is Used byEurostar?

Discover the tools Eurostar uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Eurostar Email Formats and Examples

Eurostar, like many large corporations, primarily uses email formats based on employee names. The most common structures involve combining the first name and last name, or the first initial and last name, separated by a dot.

[first].[last]@eurostar.com or [finitial][lastname]@eurostar.com

Format

jane.doe@eurostar.com

Example

80%

Success rate

What's the Latest News About Eurostar?

Simple FlyingApril 23, 2024

Eurostar Will Offer Olympic Trains Between London & Paris

Eurostar announced plans to operate additional train services between London St Pancras and Paris Gare du Nord to accommodate the surge in travelers expected for the 2024 Olympic and Paralympic Games in Paris....more

Business TravellerOctober 1, 2023

Eurostar launches new joint loyalty programme

Following the merger of Eurostar and Thalys, a new unified loyalty programme, Club Eurostar, was launched, combining the benefits and membership tiers of the previous separate schemes....more

Eurostar Group PressJanuary 24, 2023

Eurostar and Thalys join forces under the Eurostar name to write a new chapter for high-speed rail in Europe

Eurostar Group officially launched its new brand, bringing Eurostar and Thalys together under a single name: Eurostar. This initiative includes a new logo, website, app, and a unified loyalty program, aiming to enhance customer experience across its expanded European network....more

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