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Eurostar is an international high-speed passenger rail service connecting the United Kingdom with mainland Europe. It operates services from London St Pancras International to Paris Gare du Nord, Brussels-Midi, Lille Europe, Amsterdam Centraal, and Rotterdam Centraal. Following its merger with Thalys, forming Eurostar Group, its network now extends further into Germany (Cologne, Düsseldorf, Dortmund) and offers more extensive connections within France and Belgium. Eurostar provides a fast, convenient, and environmentally friendly alternative to short-haul flights, renowned for its city-center to city-center travel.
The London headquarters primarily manages UK-based operations, customer services, commercial activities for UK-originating routes, and strategic planning for the original Eurostar services. It's a key hub for cross-channel operations.
Located within or adjacent to St Pancras International, a major Victorian-era railway terminus, beautifully restored and serving as Eurostar's main London terminal. This provides direct access to its core services and a landmark presence.
A dynamic, fast-paced, and multicultural environment focused on operational excellence, customer satisfaction, and international collaboration, reflecting its cross-border services and diverse passenger base.
Its London location is highly significant due to St Pancras International being the primary UK terminal for Eurostar services. It symbolizes the direct connection between the UK and continental Europe.
Eurostar's presence is concentrated in Western Europe, providing high-speed passenger rail services that connect the United Kingdom (London) with France (Paris, Lille, Marne-la-Vallée, seasonal routes to the Alps and South of France), Belgium (Brussels), the Netherlands (Rotterdam, Amsterdam), and Germany (Cologne, Aachen, Düsseldorf, Dortmund, Essen). Globally supported functions include international sales and marketing, multilingual customer service, complex cross-border railway operations, ticketing systems, and partnerships with national rail operators in the countries it serves.
Times House, Bravingtons Walk, Regent Quarter
London
N1 9AW (Postal Code for general area, specific office building unit may vary)
United Kingdom
Address: Place Marcel Broodthaers 4, 1060 Saint-Gilles (Corporate HQ of Eurostar Group)
Central hub for the expanded Eurostar network, overseeing services to/from Belgium, Netherlands, and Germany, and integrating former Thalys operations.
Address: Near Gare du Nord, Paris (Specific office address may vary)
Supports the high-volume Paris-London route and other French destinations, ensuring smooth operations within France.
Address: Near Lille Europe station (Specific office address may vary)
Facilitates crew management, local operations, and customer support for services passing through or terminating at Lille.
Address: Near Amsterdam Centraal Station (Specific office address may vary)
Manages and expands services in the Dutch market, focusing on routes to Amsterdam and Rotterdam.
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As of April 2025, Eurostar' leadership includes:
Eurostar has been backed by several prominent investors over the years, including:
The period saw the consolidation of the executive team following the Eurostar-Thalys merger and Gwendoline Cazenave's appointment as CEO in late 2022. Key appointments like the CFO were solidified in early-mid 2023. No major high-profile exits have been widely publicized in the immediate last 12 months, suggesting a period of stabilization for the new leadership.
Discover the tools Eurostar uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
Eurostar, like many large corporations, primarily uses email formats based on employee names. The most common structures involve combining the first name and last name, or the first initial and last name, separated by a dot.
[first].[last]@eurostar.com or [finitial][lastname]@eurostar.com
Format
jane.doe@eurostar.com
Example
80%
Success rate
Simple Flying • April 23, 2024
Eurostar announced plans to operate additional train services between London St Pancras and Paris Gare du Nord to accommodate the surge in travelers expected for the 2024 Olympic and Paralympic Games in Paris....more
Business Traveller • October 1, 2023
Following the merger of Eurostar and Thalys, a new unified loyalty programme, Club Eurostar, was launched, combining the benefits and membership tiers of the previous separate schemes....more
Eurostar Group Press • January 24, 2023
Eurostar Group officially launched its new brand, bringing Eurostar and Thalys together under a single name: Eurostar. This initiative includes a new logo, website, app, and a unified loyalty program, aiming to enhance customer experience across its expanded European network....more
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