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Europ Assistance France is a major entity within the global Europ Assistance Group, renowned for its comprehensive assistance services. Operating for decades, the French subsidiary provides a wide array of solutions in travel, automotive, health, home, and family sectors. Their core mission is to deliver immediate and appropriate support to customers facing unexpected or emergency situations, 24/7. They leverage a vast network of approved providers and advanced technology to offer peace of mind to millions of individuals and corporate clients across France, embodying the group's motto: 'You Live, We Care'.
This facility serves as the primary operational hub for Europ Assistance in France, coordinating assistance services, managing customer relations, developing local market strategies, and housing administrative functions.
Modern office building likely equipped with state-of-the-art call center technology, crisis management rooms, and collaborative workspaces designed to support a high-volume, 24/7 operational environment.
The work culture at Europ Assistance France emphasizes customer-centricity, responsiveness, empathy, and teamwork. Employees are trained to handle stressful situations with professionalism and care, fostering a supportive and dynamic environment. Innovation in service delivery is also a key focus.
The Gennevilliers headquarters is crucial for delivering timely and effective assistance to millions of customers across France, representing a significant part of Europ Assistance Group's European operations and market presence.
Europ Assistance France is part of the Europ Assistance Group, which boasts a truly global footprint. The Group operates in over 200 countries and territories, supported by a vast network of approximately 750,000 approved service providers and 35 localized assistance centers worldwide. This extensive network enables them to provide travel, automotive, health, and home & family assistance services to individuals and corporate clients across the globe, ensuring support is available virtually anywhere, anytime.
1 Promenade de la Bonnette
Gennevilliers
Île-de-France
France
Address: Rue du Chêne Vert, Parc d'activités du Moulin Marcille, 49070 Beaucouzé (near Angers)
Provides specialized assistance services, enhances regional service coverage, and acts as a key operational site, potentially offering business continuity and access to a different talent pool.
Address: 23-25 Av. de la Grille d'Honneur, 92210 Saint-Cloud
Supports strategic initiatives or specialized services within the Île-de-France region, possibly focusing on B2B relations or specific product lines.
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As of April 2025, Europ Assistance France' leadership includes:
Europ Assistance France has been backed by several prominent investors over the years, including:
Specific high-profile C-suite changes at Europ Assistance France are not frequently publicized independently of the broader Europ Assistance Group announcements. Leadership changes are typically communicated through official Generali Group or Europ Assistance Group channels. As of late 2023/early 2024, the existing leadership team appears stable.
Discover the tools Europ Assistance France uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
Europ Assistance France, like many large corporations, typically uses standardized email formats for its employees. The most common formats usually involve combinations of the employee's first name and last name.
[firstinitial][lastname]@europ-assistance.fr (e.g., jdupont@europ-assistance.fr) or [first].[lastname]@europ-assistance.fr (e.g., jean.dupont@europ-assistance.fr)
Format
vlecuyer@europ-assistance.fr
Example
85%
Success rate
Europ Assistance Press Release • November 16, 2023
The winter edition of the Europ Assistance & Ipsos Holiday Barometer reveals that despite inflation, Europeans, including the French, remain keen on traveling for the winter holidays. Budgets are being carefully managed, but the desire for getaways persists, with a focus on domestic or near-Europe destinations. This has implications for Europ Assistance France's travel insurance and assistance services....more
L'Argus de l'Assurance • October 5, 2023
Europ Assistance France is enhancing its services to support family caregivers, recognizing the growing need in this area. New offerings aim to provide practical help, respite solutions, and psychological support for those caring for dependents. (Content summarized and translated)....more
Europ Assistance Press Release • May 23, 2024
The 23rd edition of the Europ Assistance - Ipsos Holiday Barometer indicates that while inflation continues to affect travel budgets, the desire for summer travel remains strong among Europeans, Americans, Canadians, and Australians. Travelers are adapting by adjusting destinations and accommodation types....more
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