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Europ Assistance is a global leader in the assistance industry, founded in 1963. Part of the Generali Group, the company provides a wide range of services including travel assistance and insurance, automotive assistance, personal assistance (health, home, and family), and concierge services. Operating in over 200 countries and territories, Europ Assistance is dedicated to helping people anytime, anywhere, embodying their motto 'You Live, We Care'. They leverage a vast network of approved providers and advanced digital solutions to deliver timely and effective support to millions of customers worldwide.
The Gennevilliers headquarters serves as the central command for Europ Assistance's global operations, overseeing strategy, finance, product development, digital transformation, and coordinating its extensive network of subsidiaries and partners worldwide.
The headquarters is situated in a modern office facility designed to support a dynamic and international workforce. It likely features contemporary workspaces, advanced communication technology for global collaboration, and amenities that promote employee well-being and an innovative culture.
The work culture at Europ Assistance's headquarters is characterized by its international diversity, a strong focus on customer-centricity ('You Live, We Care'), continuous innovation in assistance services, and collaborative teamwork. Employees are driven by the mission of providing meaningful help and support to people in times of need.
As the global nerve center of one of the world's foremost assistance companies, the Gennevilliers headquarters is crucial for driving innovation, managing complex international operations, and upholding the company's commitment to providing immediate, reliable, and effective assistance services across the globe.
Europ Assistance supports a wide array of functions globally, leveraging its presence in over 200 countries and territories. Key functions include: 24/7 multilingual emergency call centers, medical assistance (including evacuations and repatriations), travel assistance (lost documents, legal aid), automotive assistance (breakdown services, towing), home and family assistance (emergency repairs), health services (telemedicine, second medical opinion), and travel insurance claim management. This global network ensures localized support with a consistent standard of care worldwide.
1, promenade de la Bonnette
Gennevilliers
Île-de-France
France
Address: Europ Assistance USA, 4330 East West Highway, Suite 1000, Bethesda, MD 20814, USA
To manage and deliver assistance services across North America, catering to individual consumers, corporate clients, and insurance partners within the US and Canadian markets, ensuring compliance with local regulations and customer expectations.
Address: Piazza Trento, 8, 20135 Milano MI, Italy
Serves as a key center for operations in Italy and surrounding European countries, focusing on delivering localized assistance solutions and supporting the group's strategic initiatives in the region.
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As of April 2025, Europ Assistance' leadership includes:
Europ Assistance has been backed by several prominent investors over the years, including:
Over the past 12 months, Europ Assistance has made strategic appointments to strengthen its leadership team, particularly in technology and key regional markets. Notable changes include the appointment of a new Group Chief Digital & Technology Officer and the expansion of responsibilities for the Group General Counsel to include CEO of Europ Assistance France. No major high-level departures from the core global executive team have been publicly announced.
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Europ Assistance commonly uses the first_name.last_name email format. Variations might exist, but this is generally the most prevalent pattern for corporate communications.
first.lastname@europ-assistance.com
Format
john.doe@europ-assistance.com
Example
85%
Success rate
Europ Assistance Press Release • March 12, 2024
Europ Assistance announced its 2023 financial results, highlighting significant growth with consolidated revenue reaching €2.42 billion, up 12% from 2022. The company saw increased demand across its travel, automotive, and health assistance services....more
Europ Assistance Press Release • February 15, 2024
Europ Assistance partnered with Uber to provide a dedicated roadside assistance service for Uber drivers in France. The service offers 24/7 support for issues like breakdowns, flat tires, and battery problems, aiming to enhance driver safety and minimize downtime....more
Europ Assistance Press Release • August 31, 2023
Europ Assistance appointed Bela Garg as its new Group Chief Digital & Technology Officer, effective September 1, 2023. She joins the Group Executive Committee and will drive the company's global digital transformation strategy....more
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