What Does Europ Assistance Do?

Total employees5845
HeadquartersGennevilliers
Founded1963

Europ Assistance is a global leader in the assistance industry, founded in 1963. Part of the Generali Group, the company provides a wide range of services including travel assistance and insurance, automotive assistance, personal assistance (health, home, and family), and concierge services. Operating in over 200 countries and territories, Europ Assistance is dedicated to helping people anytime, anywhere, embodying their motto 'You Live, We Care'. They leverage a vast network of approved providers and advanced digital solutions to deliver timely and effective support to millions of customers worldwide.

Where Is Europ Assistance's Headquarters?

HQ Function

The Gennevilliers headquarters serves as the central command for Europ Assistance's global operations, overseeing strategy, finance, product development, digital transformation, and coordinating its extensive network of subsidiaries and partners worldwide.

Notable Features:

The headquarters is situated in a modern office facility designed to support a dynamic and international workforce. It likely features contemporary workspaces, advanced communication technology for global collaboration, and amenities that promote employee well-being and an innovative culture.

Work Culture:

The work culture at Europ Assistance's headquarters is characterized by its international diversity, a strong focus on customer-centricity ('You Live, We Care'), continuous innovation in assistance services, and collaborative teamwork. Employees are driven by the mission of providing meaningful help and support to people in times of need.

HQ Significance:

As the global nerve center of one of the world's foremost assistance companies, the Gennevilliers headquarters is crucial for driving innovation, managing complex international operations, and upholding the company's commitment to providing immediate, reliable, and effective assistance services across the globe.

Values Reflected in HQ: The headquarters' operations and environment aim to reflect Europ Assistance's core values: Care (being attentive and empathetic), Available (24/7 support), Reliable (trustworthy services), and Easy to work with (simple and efficient solutions). This translates into an efficient, technologically advanced, and people-focused workspace.

Location:

Europ Assistance supports a wide array of functions globally, leveraging its presence in over 200 countries and territories. Key functions include: 24/7 multilingual emergency call centers, medical assistance (including evacuations and repatriations), travel assistance (lost documents, legal aid), automotive assistance (breakdown services, towing), home and family assistance (emergency repairs), health services (telemedicine, second medical opinion), and travel insurance claim management. This global network ensures localized support with a consistent standard of care worldwide.

Street Address:

1, promenade de la Bonnette

City:

Gennevilliers

State/Province:

Île-de-France

Country:

France

Where Else Does Europ Assistance Operate Around the World?

Bethesda, Maryland/USA

Address: Europ Assistance USA, 4330 East West Highway, Suite 1000, Bethesda, MD 20814, USA

To manage and deliver assistance services across North America, catering to individual consumers, corporate clients, and insurance partners within the US and Canadian markets, ensuring compliance with local regulations and customer expectations.

Milan/Italy

Address: Piazza Trento, 8, 20135 Milano MI, Italy

Serves as a key center for operations in Italy and surrounding European countries, focusing on delivering localized assistance solutions and supporting the group's strategic initiatives in the region.

Buying Intent Signals for Europ Assistance

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading Europ Assistance? Meet the Executive Team

As of April 2025, Europ Assistance' leadership includes:

Antoine Parisi - Group Chief Executive Officer
Jean-Yves Le Berre - Group Chief Financial Officer
Fabio Carsenzuola - Group Chief Operating Officer & CEO Health
Bela Garg - Group Chief Digital & Technology Officer
Valeria Dalo - Group Head of People & Culture
Francine Abgrall - Group Head of Travel
Pascal Baumgarten - CEO Northern & Eastern Europe, Asia and Southern Africa; Group Head of Automotive Mobility
Virginie Babinet - Group General Counsel & CEO Europ Assistance France

Who's Investing in Europ Assistance?

Europ Assistance has been backed by several prominent investors over the years, including:

Generali Group (Parent Company)

What Leadership Changes Has Europ Assistance Seen Recently?

Hire1
Exits0

Over the past 12 months, Europ Assistance has made strategic appointments to strengthen its leadership team, particularly in technology and key regional markets. Notable changes include the appointment of a new Group Chief Digital & Technology Officer and the expansion of responsibilities for the Group General Counsel to include CEO of Europ Assistance France. No major high-level departures from the core global executive team have been publicly announced.

New Appointments:

Bela Garg, Bela Garg was appointed as the new Group Chief Digital & Technology Officer, tasked with leading the company's digital transformation and technological innovation efforts globally.
Virginie Babinet, Virginie Babinet, already serving as Group General Counsel, had her role expanded to also include Chief Executive Officer of Europ Assistance France, strengthening leadership in a key market.

What Technology (Tech Stack) Is Used byEurop Assistance?

Discover the tools Europ Assistance uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Europ Assistance Email Formats and Examples

Europ Assistance commonly uses the first_name.last_name email format. Variations might exist, but this is generally the most prevalent pattern for corporate communications.

first.lastname@europ-assistance.com

Format

john.doe@europ-assistance.com

Example

85%

Success rate

What's the Latest News About Europ Assistance?

Europ Assistance Press ReleaseMarch 12, 2024

Europ Assistance 2023 Results: Strong Growth Confirmed Across All Strategic Geographies and Product Lines

Europ Assistance announced its 2023 financial results, highlighting significant growth with consolidated revenue reaching €2.42 billion, up 12% from 2022. The company saw increased demand across its travel, automotive, and health assistance services....more

Europ Assistance Press ReleaseFebruary 15, 2024

Europ Assistance and Uber Launch New Roadside Assistance Service in France

Europ Assistance partnered with Uber to provide a dedicated roadside assistance service for Uber drivers in France. The service offers 24/7 support for issues like breakdowns, flat tires, and battery problems, aiming to enhance driver safety and minimize downtime....more

Europ Assistance Press ReleaseAugust 31, 2023

Europ Assistance Announces the Appointment of Bela Garg as Group Chief Digital & Technology Officer

Europ Assistance appointed Bela Garg as its new Group Chief Digital & Technology Officer, effective September 1, 2023. She joins the Group Executive Committee and will drive the company's global digital transformation strategy....more

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