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ETB (Empresa de Telecomunicaciones de Bogotá S.A. E.S.P.) is one of Colombia's oldest and most established telecommunications companies. Founded in 1884, ETB has evolved from a local telephone provider to a comprehensive digital services company, offering high-speed fiber optic internet, mobile telephony (4G LTE), digital television, and a suite of cloud, IoT, and cybersecurity solutions for both residential and enterprise customers. Headquartered in Bogotá, ETB plays a crucial role in Colombia's digital transformation, continuously investing in infrastructure and innovation to connect communities and empower businesses.
Serves as the primary center for strategic planning, corporate governance, financial management, technological innovation, network operations, and overall administration of ETB's national telecommunications services.
The Edificio Elemento, where ETB's corporate offices are located, is a modern, LEED-certified office complex known for its sustainable architecture, advanced technological infrastructure, and collaborative workspaces. This reflects ETB's focus on innovation and environmental consciousness.
ETB promotes a work culture centered on innovation, customer-centricity, and digital transformation. It encourages collaboration, continuous learning, and adaptability in the dynamic telecommunications sector, blending its rich history with a forward-looking vision.
The Bogotá headquarters is pivotal as it situates ETB in Colombia's primary economic, political, and technological hub. This facilitates direct engagement with regulatory bodies, key enterprise clients, and a vast customer base, underscoring ETB's long-standing commitment to the city and country.
ETB's primary operational focus is within Colombia, where it delivers a comprehensive range of telecommunications and digital services across the nation. While ETB collaborates with international partners for technology sourcing, equipment, and global connectivity services (such as international roaming for mobile customers and data transit), it does not maintain a direct operational presence with branded offices or services marketed directly to end-users outside of Colombia. Its 'global' engagement is primarily centered on enabling international communication capabilities for its Colombian clientele and integrating leading global technologies into its domestic offerings.
Avenida Calle 24 (Esperanza) # 68D - 35. Torre 2, Piso 7. Edificio Elemento.
Bogotá
Distrito Capital (D.C.)
Colombia
Address: ETB operates multiple 'Centros de Experiencia' and operational support points in Medellín; specific addresses vary (e.g., CC Premium Plaza, CC Florida Parque).
To provide localized support and expand ETB's market presence in Antioquia, a major economic region in Colombia, ensuring service quality and customer satisfaction.
Address: ETB maintains several 'Centros de Experiencia' and operational points in Cali; specific addresses vary (e.g., CC Chipichape, CC Jardín Plaza).
To strengthen ETB's footprint in southwestern Colombia, offering direct customer engagement and robust service delivery in the Valle del Cauca department.
Address: ETB has customer service centers and technical support units in Barranquilla; specific addresses for 'Centros de Experiencia' can be found on the ETB website.
To cater to the telecommunications needs of residential and business customers in Barranquilla and the wider Atlántico department, expanding ETB's national coverage.
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As of April 2025, ETB' leadership includes:
ETB has been backed by several prominent investors over the years, including:
In the past 12-18 months, ETB has experienced notable leadership transitions, particularly with the appointment of a new CEO. Such changes are common in the fast-evolving telecommunications sector, often reflecting new strategic directions and growth initiatives. While major appointments like the CEO are publicly announced, comprehensive details on all VP-level movements might not always be widely disseminated.
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ETB typically utilizes standardized email formats for its corporate communications. These formats generally combine elements of an employee's name with the company's domain. The most common pattern observed is [first_name].[last_name]@etb.com.
The most common email format appears to be [first].[last]@etb.com. Other potential formats could include [first_initial][last]@etb.com or similar variations.
Format
natalia.rodriguez@etb.com
Example
85%
Success rate
La República • May 17, 2024
ETB reported a significant 127% increase in its net profit for the first quarter of 2024, reaching $37 billion Colombian pesos (approximately USD 9.5 million). This remarkable growth was primarily attributed to strong performance in its fiber optic services and tailored enterprise solutions, alongside effective cost management strategies....more
El Espectador • May 2, 2024
ETB announced the successful completion of migrating all its customers in Bogotá from traditional copper networks to high-speed fiber optics. This milestone, part of its ongoing network modernization plan, significantly enhances internet speeds and service quality for its user base, marking a crucial step in advancing the city's digital infrastructure....more
Portafolio • February 7, 2024
ETB announced plans to invest US$4 million in cybersecurity throughout 2024. This investment aims to strengthen its security operations center (SOC) and enhance protection for its clients against evolving cyber threats, reinforcing its commitment to providing secure and reliable digital services....more
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