What Does ESL Federal Credit Union Do?

Total employees769
HeadquartersRochester
Founded1920

ESL Federal Credit Union is a full-service financial institution headquartered in Rochester, New York. Founded in 1920 by George Eastman, the founder of Eastman Kodak Company, ESL has grown to become one of the largest and most prominent credit unions in New York State. As a member-owned financial cooperative, ESL prioritizes returning profits to its members through competitive rates, lower fees, and enhanced services. ESL offers a comprehensive range of personal and business banking products, mortgage and consumer lending, investment and wealth management services, and insurance solutions. The credit union is deeply committed to the Greater Rochester community, actively participating in local development and charitable initiatives.

Where Is ESL Federal Credit Union's Headquarters?

HQ Function

The headquarters serves as the central administrative and operational hub for ESL, housing executive leadership, core banking operations, member support services, technology development, marketing, human resources, and strategic planning.

Notable Features:

The 225 Chestnut Street facility is a modern, nine-story building featuring collaborative workspaces, advanced technology infrastructure, a community event space available to local organizations, a public cafe, and a rooftop terrace offering city views. It was designed with LEED certification principles focusing on sustainability and employee well-being.

Work Culture:

ESL cultivates a member-focused, collaborative, and community-oriented work culture. The headquarters is designed to foster teamwork, innovation, and employee engagement, with amenities that support a positive, inclusive, and productive work environment. Employees often praise the supportive atmosphere and commitment to work-life balance.

HQ Significance:

The headquarters symbolizes ESL's long-term commitment to the Greater Rochester community and its continued growth as a leading financial institution in the region. It consolidated operations previously spread across multiple locations, enhancing efficiency, collaboration, and its visible presence in the city center.

Values Reflected in HQ: The headquarters design reflects ESL's core values of integrity, teamwork, accountability, initiative, and caring about people. Open and collaborative spaces promote teamwork, community areas foster engagement, sustainable design shows responsibility, and its modern aesthetic represents a forward-thinking approach to financial services for its members.

Location:

ESL Federal Credit Union primarily serves members and businesses within the Greater Rochester, New York, region. While its robust online and mobile banking platforms offer accessibility to members who may be traveling or temporarily residing elsewhere, its physical branches, operational centers, and community focus are concentrated in this specific New York State area. As a federally chartered credit union, its field of membership and direct service operations are based within the United States. ESL does not maintain international branches or provide direct banking operations for overseas entities in the manner of a global financial institution.

Street Address:

225 Chestnut Street

City:

Rochester

State/Province:

NY

Country:

USA

Where Else Does ESL Federal Credit Union Operate Around the World?

Pittsford, NY/USA

Address: 3495 Monroe Avenue, Pittsford, NY 14534

Serves as a key retail banking and service point for members in the eastern suburbs of Rochester, offering convenient access to a comprehensive suite of financial products and personalized expert advice.

Greece, NY/USA

Address: 2360 West Ridge Road, Rochester, NY 14626

Acts as a convenient financial hub for a large residential and commercial area in a major Rochester suburb, supporting the financial needs of local individuals, families, and businesses.

Irondequoit, NY/USA

Address: 525 Titus Avenue, Rochester, NY 14617

Supports the financial well-being of residents and businesses in northern Monroe County, providing accessible, community-focused, and personalized banking solutions in a key suburban town.

Buying Intent Signals for ESL Federal Credit Union

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading ESL Federal Credit Union? Meet the Executive Team

As of April 2025, ESL Federal Credit Union' leadership includes:

Faheem Masood - President and Chief Executive Officer
Celeste Kier - Executive Vice President/Director, Marketing & Business Development
Tom Rogers - Executive Vice President/Director, Governance, Risk & Compliance, and General Counsel
Maureen Wolfe - Executive Vice President/Director, Human Resources & Community Impact
David Femi - Senior Vice President/Director, Retail Banking
Arline Santiago - Senior Vice President/Director, Member Experience & Engagement
Caytie Bowser - Senior Vice President/Director, Strategy & Business Resiliency
Stephen Franciosa - Senior Vice President/Director, Finance and Chief Financial Officer
Stacy Sikirica - Senior Vice President/Director, Information Technology and Chief Information Officer
Tony Holmes - Senior Vice President/Director, Business Banking
Joe Buscaglia - Senior Vice President/Director, Wealth Management
Laura Garofolo - Senior Vice President/Director, Operations
Tony Lathrop - Senior Vice President/Director, Mortgage and Consumer Lending

Who's Investing in ESL Federal Credit Union?

ESL Federal Credit Union has been backed by several prominent investors over the years, including:

Member-Owned

What Leadership Changes Has ESL Federal Credit Union Seen Recently?

Hire2
Exits0

In the past 12 months (May 2023 - May 2024), ESL Federal Credit Union has focused on strengthening its senior leadership through internal promotions, particularly enhancing its operational and lending divisions. No major executive departures have been publicly announced during this period.

New Appointments:

Laura Garofolo, Laura Garofolo was promoted to Senior Vice President/Director, Operations.
Tony Lathrop, Tony Lathrop was promoted to Senior Vice President/Director, Mortgage and Consumer Lending.

What Technology (Tech Stack) Is Used byESL Federal Credit Union?

Discover the tools ESL Federal Credit Union uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

ESL Federal Credit Union Email Formats and Examples

ESL Federal Credit Union primarily uses the 'esl.org' domain for its corporate email communications. While specific patterns can vary by department or individual, a common email format observed for ESL employees is the first initial followed by the last name.

[first_initial][last]@esl.org

Format

fmasood@esl.org

Example

75%

Success rate

What's the Latest News About ESL Federal Credit Union?

esl.org NewsroomMay 16, 2024

ESL Federal Credit Union Honored with Two Communitas Awards for Community Service

ESL Federal Credit Union received two 2024 Communitas Awards, recognizing its exceptional community service and corporate social responsibility efforts. The awards highlight ESL's commitment to making a positive impact in the Greater Rochester region through various initiatives and employee volunteerism....more

Rochester Business JournalApril 17, 2024

ESL Federal Credit Union announces new board officers

ESL Federal Credit Union announced new board officers effective April 16. Diana Nole will serve as chair, Ardis Mangione-Lindley as vice chair, Price Washington as treasurer and Dr. DeAnna R. Burt-Nanna as secretary. These volunteer leaders help guide the strategic direction of the member-owned institution....more

esl.org NewsroomApril 3, 2024

ESL Charitable Foundation Announces Nearly $2 Million in Grants to Local Nonprofits

The ESL Charitable Foundation announced its latest round of grants, distributing nearly $2 million to 25 local nonprofit organizations. These grants support programs focused on employment, crisis intervention, and youth mentorship, furthering ESL's commitment to building a healthier, more resilient, and equitable Greater Rochester....more

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