What Does ERNEST JONES Do?

Total employees336
HeadquartersBorehamwood
Founded1949

Ernest Jones is one of the UK's foremost diamond and watch specialists. Established in 1949, the company offers a wide range of exquisite jewellery, including engagement rings, necklaces, earrings, and bracelets, alongside a curated selection of luxury watch brands such as Omega, Breitling, TAG Heuer, and Gucci. Ernest Jones caters to customers seeking quality, craftsmanship, and timeless style, operating numerous stores across the United Kingdom and providing a comprehensive online shopping experience with expert advice and customer service. It is part of Signet Jewelers, the world's largest retailer of diamond jewellery.

Where Is ERNEST JONES 's Headquarters?

HQ Function

Serves as the central hub for strategic planning, operations management, merchandising, marketing, finance, and administrative functions for Ernest Jones Jewellers Limited within the UK market, under the Signet Jewelers umbrella.

Notable Features:

Modern office building within Imperial Place, a known business park in Borehamwood, designed to facilitate corporate operations and collaboration for Signet's UK brands.

Work Culture:

As part of Signet Jewelers, the work culture at the Borehamwood HQ likely emphasizes retail excellence, customer-centricity, teamwork, and achieving business objectives in the competitive jewellery and watch market. It fosters a professional, corporate environment supporting the nationwide retail network and e-commerce operations.

HQ Significance:

The Borehamwood headquarters is pivotal for orchestrating Ernest Jones' UK operations, from brand strategy and marketing campaigns to supply chain coordination and financial management, ensuring a cohesive brand experience and operational efficiency.

Values Reflected in HQ: The headquarters' environment and operations likely aim to embody Signet Jewelers' core values, including 'People First,' 'Love & Passion' for the product and customers, 'Bias for Action,' 'Results & Accountability,' and embracing diversity through 'Different Together,' all supporting the Ernest Jones brand.

Location:

Ernest Jones primarily operates within the United Kingdom. Its global reach and resources are derived from its parent company, Signet Jewelers, the world's largest retailer of diamond jewellery with extensive operations in North America (US and Canada under banners like Kay Jewelers, Zales, Jared, and Peoples Jewellers) and the UK (Ernest Jones, H.Samuel). While Ernest Jones stores are UK-focused, functions like global sourcing of diamonds and materials, technology development, and overarching corporate strategy are often leveraged from the broader Signet group, providing international backing and expertise.

Street Address:

Imperial Place 3, Maxwell Road

City:

Borehamwood

State/Province:

Hertfordshire

Country:

United Kingdom

Where Else Does ERNEST JONES Operate Around the World?

Birmingham, West Midlands/United Kingdom

Address: Signet UK Distribution Centre, Site H2, Gravelly Industrial Park, Dunlop Way, Birmingham, B24 8HZ

Central to the efficient supply chain management for Ernest Jones, ensuring timely product delivery to its network of stores across the United Kingdom and supporting its e-commerce fulfilment operations.

Buying Intent Signals for ERNEST JONES

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading ERNEST JONES ? Meet the Executive Team

As of April 2025, ERNEST JONES ' leadership includes:

Virginia C. Drosos - Chief Executive Officer, Signet Jewelers (Parent Company)
Joan Hilson - Chief Financial, Strategy & Services Officer, Signet Jewelers (Parent Company)
Helen Louisa Laysell - Buying & Merchandising Director - Ernest Jones, Signet Jewelers
Russell David Sherwood - Director of Finance - Signet Jewelers UK & Ireland
Rebecca Elizabeth Bridges - Director of Operations - Ernest Jones, Signet Jewelers

Who's Investing in ERNEST JONES ?

ERNEST JONES has been backed by several prominent investors over the years, including:

Signet Jewelers Ltd. (Parent Company - Publicly Traded on NYSE: SIG)
The Vanguard Group, Inc.
BlackRock, Inc.
Select Equity Group, L.P.
Dimensional Fund Advisors LP

What Leadership Changes Has ERNEST JONES Seen Recently?

Hire1
Exits3

Over the past 12-18 months, Ernest Jones, as part of Signet Jewelers UK, has experienced key changes at the Director level for its trading entity and in interim UK leadership. These changes reflect ongoing strategic adjustments within the broader Signet UK operations.

Departures

Nick Donaldson, Nick Donaldson stepped down from his role as interim Managing Director for Signet Jewelers UK.
Olya Kalantarova, Olya Kalantarova resigned as a Director of Ernest Jones (Trading) Limited.
Neil Old, Neil Old resigned as a Director of Ernest Jones (Trading) Limited.

New Appointments:

Rebecca Elizabeth Bridges, Rebecca Elizabeth Bridges was appointed as a Director of Ernest Jones (Trading) Limited, focusing on operations.

What Technology (Tech Stack) Is Used byERNEST JONES ?

Discover the tools ERNEST JONES uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

ERNEST JONES Email Formats and Examples

Email addresses for Ernest Jones Jewellers Limited corporate employees typically follow the structure used by the parent company, Signet Jewelers. Common professional email formats include variations of firstname and lastname. Customer service interactions are usually handled through dedicated brand email addresses or contact forms on the website.

[first].[last]@signetjewelers.com or [first_initial][last]@signetjewelers.com

Format

jane.doe@signetjewelers.com

Example

75%

Success rate

What's the Latest News About ERNEST JONES ?

Signet Jewelers Investor RelationsMarch 14, 2024

Ernest Jones Jewellers Limited parent Signet Jewelers Reports Q4 and Full Year Fiscal 2024 Results

Signet Jewelers announced its financial results for the fourth quarter and full fiscal year 2024. The performance of its UK operations, including Ernest Jones, was detailed, reflecting prevailing economic conditions and strategic priorities. UK sales faced headwinds, but Ernest Jones continued its focus on high-quality diamonds and luxury watches....more

Professional JewellerFebruary 1, 2024

Signet Jewelers: No Immediate Plans for New UK Managing Director Affecting Ernest Jones Jewellers Limited

Following the departure of interim UK Managing Director Nick Donaldson, Signet Jewelers stated it has no immediate plans to appoint a successor. This indicates potential ongoing adjustments in its UK management structure for brands like Ernest Jones and H.Samuel, with existing leadership managing UK operations....more

Professional JewellerMay 23, 2023

Ernest Jones Jewellers Limited Unveils New Concept Store in Meadowhall

Ernest Jones launched a new concept store in Sheffield's Meadowhall Shopping Centre. The redesigned space offers an enhanced luxury shopping experience, featuring dedicated diamond and watch consultation areas, and a strong emphasis on personalized customer service, reflecting the brand's commitment to evolving its physical retail presence....more

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