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Ernest Jones is one of the UK's foremost diamond and watch specialists. Established in 1949, the company offers a wide range of exquisite jewellery, including engagement rings, necklaces, earrings, and bracelets, alongside a curated selection of luxury watch brands such as Omega, Breitling, TAG Heuer, and Gucci. Ernest Jones caters to customers seeking quality, craftsmanship, and timeless style, operating numerous stores across the United Kingdom and providing a comprehensive online shopping experience with expert advice and customer service. It is part of Signet Jewelers, the world's largest retailer of diamond jewellery.
Serves as the central hub for strategic planning, operations management, merchandising, marketing, finance, and administrative functions for Ernest Jones Jewellers Limited within the UK market, under the Signet Jewelers umbrella.
Modern office building within Imperial Place, a known business park in Borehamwood, designed to facilitate corporate operations and collaboration for Signet's UK brands.
As part of Signet Jewelers, the work culture at the Borehamwood HQ likely emphasizes retail excellence, customer-centricity, teamwork, and achieving business objectives in the competitive jewellery and watch market. It fosters a professional, corporate environment supporting the nationwide retail network and e-commerce operations.
The Borehamwood headquarters is pivotal for orchestrating Ernest Jones' UK operations, from brand strategy and marketing campaigns to supply chain coordination and financial management, ensuring a cohesive brand experience and operational efficiency.
Ernest Jones primarily operates within the United Kingdom. Its global reach and resources are derived from its parent company, Signet Jewelers, the world's largest retailer of diamond jewellery with extensive operations in North America (US and Canada under banners like Kay Jewelers, Zales, Jared, and Peoples Jewellers) and the UK (Ernest Jones, H.Samuel). While Ernest Jones stores are UK-focused, functions like global sourcing of diamonds and materials, technology development, and overarching corporate strategy are often leveraged from the broader Signet group, providing international backing and expertise.
Imperial Place 3, Maxwell Road
Borehamwood
Hertfordshire
United Kingdom
Address: Signet UK Distribution Centre, Site H2, Gravelly Industrial Park, Dunlop Way, Birmingham, B24 8HZ
Central to the efficient supply chain management for Ernest Jones, ensuring timely product delivery to its network of stores across the United Kingdom and supporting its e-commerce fulfilment operations.
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As of April 2025, ERNEST JONES ' leadership includes:
ERNEST JONES has been backed by several prominent investors over the years, including:
Over the past 12-18 months, Ernest Jones, as part of Signet Jewelers UK, has experienced key changes at the Director level for its trading entity and in interim UK leadership. These changes reflect ongoing strategic adjustments within the broader Signet UK operations.
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Email addresses for Ernest Jones Jewellers Limited corporate employees typically follow the structure used by the parent company, Signet Jewelers. Common professional email formats include variations of firstname and lastname. Customer service interactions are usually handled through dedicated brand email addresses or contact forms on the website.
[first].[last]@signetjewelers.com or [first_initial][last]@signetjewelers.com
Format
jane.doe@signetjewelers.com
Example
75%
Success rate
Signet Jewelers Investor Relations • March 14, 2024
Signet Jewelers announced its financial results for the fourth quarter and full fiscal year 2024. The performance of its UK operations, including Ernest Jones, was detailed, reflecting prevailing economic conditions and strategic priorities. UK sales faced headwinds, but Ernest Jones continued its focus on high-quality diamonds and luxury watches....more
Professional Jeweller • February 1, 2024
Following the departure of interim UK Managing Director Nick Donaldson, Signet Jewelers stated it has no immediate plans to appoint a successor. This indicates potential ongoing adjustments in its UK management structure for brands like Ernest Jones and H.Samuel, with existing leadership managing UK operations....more
Professional Jeweller • May 23, 2023
Ernest Jones launched a new concept store in Sheffield's Meadowhall Shopping Centre. The redesigned space offers an enhanced luxury shopping experience, featuring dedicated diamond and watch consultation areas, and a strong emphasis on personalized customer service, reflecting the brand's commitment to evolving its physical retail presence....more
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