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Ergon Energy is a major Australian electricity distribution network service provider and, historically, a retailer, operating across regional and rural Queensland. As a key subsidiary of the Queensland Government-owned corporation Energy Queensland, Ergon Energy is responsible for building, operating, and maintaining the electricity distribution network that delivers safe, reliable, and affordable electricity to over 760,000 customers. Its vast network spans approximately 1.7 million square kilometers, making it one of the largest electricity networks in the western world by geographical area. Ergon Energy is committed to supporting regional communities, investing in network resilience, innovation, and facilitating the transition to a sustainable energy future, including the integration of renewable energy sources.
Serves as the primary corporate headquarters for Energy Queensland, overseeing the strategic direction, governance, and major operations of its subsidiaries, including Ergon Energy. It supports network management, customer services strategy, and technological innovation for regional Queensland.
A modern, multi-storey office building located in Townsville's CBD, designed to accommodate a large corporate workforce. It likely incorporates energy-efficient designs and technologies, reflecting the organization's role in the energy sector.
A professional and collaborative environment focused on safety, customer service, innovation, and community engagement. The culture emphasizes technical expertise, operational excellence, and a commitment to powering Queensland's diverse regions.
The Townsville headquarters is central to managing one of Australia's largest electricity networks, playing a critical role in regional Queensland's economic activity, community well-being, and energy transition.
Ergon Energy's operations are concentrated in regional Queensland, Australia, where it manages one of the largest electricity distribution networks in the western world. While it does not have a direct global operational footprint (e.g., international offices or direct service delivery abroad), it engages with international suppliers for advanced technology, equipment, and services. Its expertise in managing vast, geographically dispersed, and remote electricity networks is recognized within the global energy sector. Ergon Energy, as part of Energy Queensland, participates in national and international industry forums to share knowledge, learn from best practices, and contribute to the evolution of energy solutions worldwide.
420 Flinders Street
Townsville
Queensland
Australia
Address: 220 Musgrave Street, Berserker QLD 4701 (Major Operational Centre)
Crucial for ensuring the reliability and safety of electricity supply across a vast area of Central Queensland, coordinating emergency responses, and engaging with local stakeholders to meet regional energy needs.
Address: 109 Lake Street, Cairns City QLD 4870 (Regional Office/Depot)
Ensures reliable power supply to communities and businesses in Far North Queensland, including areas with unique geographical and environmental challenges, and supports regional development.
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As of April 2025, Ergon Energy Network' leadership includes:
Ergon Energy Network has been backed by several prominent investors over the years, including:
Energy Queensland, the parent company of Ergon Energy, maintains a largely stable senior executive team. Key appointments are typically announced via official channels. In the past 12-18 months, there have been some internal promotions and appointments to senior management roles to strengthen specific operational and strategic areas.
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Ergon Energy, as part of Energy Queensland, uses standardized email formats for its employees. While several patterns might exist, a common format is typically based on the employee's first and last name.
[first].[last]@ergon.com.au
Format
jane.doe@ergon.com.au
Example
85%
Success rate
Mirage News • June 5, 2024
Ergon Energy and Energex crews have worked tirelessly to restore power to thousands of customers affected by recent severe weather events across Queensland, showcasing their dedication and operational capabilities in challenging conditions....more
Energy Magazine • May 22, 2024
Ergon Energy Network and Energex have partnered with MOBILISE and Diabetes Queensland to enhance support for vulnerable customers, particularly those relying on life support equipment, through improved data sharing and community engagement initiatives....more
Energy Queensland News • May 15, 2024
Ergon Energy (via Energy Queensland) released data highlighting that wildlife (like birds and possums) and overgrown vegetation are major contributors to power outages in regional Queensland, underscoring the company's ongoing network management and public safety awareness efforts....more
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