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ER24 is a premier private emergency medical care provider in South Africa, operating from an extensive network of over 50 strategically located bases to deliver on their promise of 'Real help, real fast.' With a strong commitment to clinical excellence, patient-centered care, and rapid response, ER24 offers a comprehensive suite of emergency services. These include road and air ambulance services, medical evacuations and repatriations, a dedicated 24/7 emergency contact centre, event medical services, and first aid training. Their highly skilled paramedics, advanced medical equipment, and efficient dispatch systems ensure the highest standard of pre-hospital care, aiming to make a critical difference in people's lives during emergencies.
Serves as the central operational and administrative hub, coordinating national emergency dispatch, fleet management, clinical governance, training, strategic planning, and corporate support functions for all ER24 services across South Africa.
The headquarters likely houses a state-of-the-art Emergency Contact Centre with advanced dispatch technology, training facilities for paramedics, and administrative offices supporting its extensive network. Located in a modern office park setting.
Characterized by a high-pressure, mission-driven environment focused on saving lives and providing immediate care. Emphasizes teamwork, professionalism, compassion, continuous improvement, and adherence to stringent clinical protocols. Fosters resilience and a profound sense of purpose.
The headquarters is pivotal for the seamless coordination of ER24's life-saving services, ensuring efficient resource deployment, maintaining high standards of clinical care, driving innovation in emergency medical services, and supporting its nationwide operational footprint.
While ER24's primary operational focus is within South Africa, where it maintains an extensive national footprint, the company also possesses robust capabilities for international medical assistance. This includes coordinating medical evacuations and repatriations to and from South Africa through a network of accredited global partners. This allows ER24 to manage complex logistical and clinical requirements for patients needing medical transport across international borders, ensuring continuity of care.
ER24 House, Waterford Office Park, Block D, Cnr Waterford & Witkoppen Roads
Paulshof, Johannesburg
Gauteng
South Africa
Address: Suite 201, 2nd Floor, Plattekloof Office Park, Bloulelie Road, Plattekloof, 7500
To manage and coordinate rapid emergency response, inter-facility transfers, event medical services, and maintain critical stakeholder relationships throughout the Western Cape, ensuring timely and high-quality care.
Address: ER24 operates multiple strategically located operational bases in and around Durban. For specific base addresses or inquiries, direct contact with ER24 is recommended.
To deliver immediate pre-hospital care, emergency rescue operations, and medical transportation services to a diverse population across a key coastal, industrial, and logistical hub in South Africa.
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As of April 2025, ER24' leadership includes:
ER24 has been backed by several prominent investors over the years, including:
Based on publicly available information and recent news, there have been no major C-suite executive hires or departures announced for ER24 in the last 12 months. This suggests stability in the top leadership team. Minor internal shuffles or unpublicized changes at other senior levels may have occurred.
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ER24, like many professional organizations, likely utilizes standardized email formats for its employees. Common conventions include combinations of first name and last name. For official inquiries, it's always best to use contact forms or official email addresses provided on their website.
Common formats are typically [first].[last]@er24.co.za or [f][last]@er24.co.za. For example, 'john.doe@er24.co.za' or 'jdoe@er24.co.za'.
Format
ben.johnson@er24.co.za (This is an illustrative example based on a common format and the CEO's name, not a confirmed public email address).
Example
70%
Success rate
Arrive Alive (citing ER24) • May 19, 2024
ER24 paramedics responded to a serious motor vehicle collision in Vereeniging, Gauteng. Tragically, one person was declared dead at the scene, while multiple other individuals sustained injuries ranging from minor to serious. ER24 provided on-site medical treatment to the injured before they were transported to nearby hospitals for further care....more
ER24 Website News • May 12, 2024
ER24 acknowledged International Nurses Day by paying tribute to the invaluable contributions of nurses within the healthcare system. They highlighted the dedication, compassion, and critical role nurses play, including those who work closely with ER24's emergency medical teams in hospitals and other healthcare settings....more
ER24 Website News • March 26, 2024
Ahead of the busy Easter long weekend, ER24 issued a public safety advisory, urging South Africans to exercise caution. They provided essential safety tips for road users and for those at home, emphasizing preparedness to prevent emergencies during a period often associated with increased travel and incidents....more
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