EPB is an independent, not-for-profit agency of the City of Chattanooga, established in 1935. It provides electric power to over 180,000 homes and businesses in a 600 square-mile area that includes Chattanooga, Hamilton County, and parts of surrounding counties in Tennessee and Georgia. EPB is renowned for launching America's first Gig-speed internet network accessible to all its customers in 2010, and subsequently the first 10-Gig and 25-Gig community-wide networks. Beyond telecommunications, EPB focuses on enhancing electric reliability through one of the most advanced smart grids in the U.S. Their mission emphasizes community benefit, economic development, and superior customer service.
Serves as the central administrative, operational leadership, and primary customer interaction hub for EPB's comprehensive electric power and fiber optics services.
A modern, customer-friendly building in the heart of downtown. It often serves as a showcase for EPB's technological advancements and commitment to the community, sometimes featuring interactive displays.
EPB fosters a work culture centered on innovation, community service, customer satisfaction, and technical excellence. Employees are often described as dedicated to the company's mission of enhancing life in Chattanooga.
The headquarters symbolizes EPB's deep-rooted commitment to the Chattanooga community, its pioneering spirit in technology (especially fiber optics and smart grid), and its role as an essential, reliable service provider.
EPB's direct operational footprint is concentrated in Chattanooga and its surrounding Tennessee/Georgia service area. However, EPB has a significant global influence as a pioneer in community-wide fiber optic networks and smart grid deployment. Its model is studied by municipalities and utility providers worldwide. Functions supported globally include knowledge sharing through case studies, presentations at international conferences, and hosting delegations interested in replicating its success in building advanced digital and energy infrastructure. EPB's innovations indirectly support global technological advancement in telecommunications and energy management.
10 W M.L. King Blvd.
Chattanooga
TN
USA
Address: 2124 Northgate Park Ln, Hixson, TN 37343
Enhances customer accessibility and service delivery for residents and businesses in the northern part of EPB's service territory, offering localized support.
Address: 5736 Brainerd Rd, Chattanooga, TN 37411
Provides localized customer support and payment options for EPB customers in the eastern part of Chattanooga, ensuring convenient access to services and assistance.
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As of April 2025, EPB' leadership includes:
EPB has been backed by several prominent investors over the years, including:
EPB's executive team has demonstrated stability with one notable retirement in the past year. The organization focuses on leveraging its experienced leadership for continued innovation and community service.
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EPB primarily utilizes the '@epb.net' domain for its employee email communications. Based on publicly available information and common corporate structures, the most frequently observed format is the employee's last name followed by their first initial.
lastnamefirstinitial@epb.net
Format
smithj@epb.net
Example
85%
Success rate
Chattanooga Times Free Press • April 24, 2024
EPB announced the expansion of its 25 Gigabits per second (Gbps) internet service, making it available to all residential and business customers across its 600-square mile fiber optic network. This positions Chattanooga as the first city in the U.S. with community-wide access to such ultra-high speeds....more
EPB Newsroom / PR Newswire • February 14, 2024
In collaboration with Qubitekk and TVA, EPB is deploying America's first industry-led, commercially available quantum network. This initiative, EPB Quantum NetworkSM powered by QNext®, aims to enhance cybersecurity for critical infrastructure by testing new quantum key distribution technology....more
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