What Does Engageware Do?

Total employees122
HeadquartersNorth Andover
Founded2009

Engageware empowers businesses to build stronger customer relationships through innovative engagement solutions. Their platform combines appointment scheduling, live chat, and knowledge management to deliver personalized and efficient customer experiences. By streamlining interactions and providing instant support, Engageware helps businesses drive customer satisfaction, loyalty, and revenue.

Where Is Engageware's Headquarters?

Engageware officeEngageware officeEngageware officeEngageware office
*Images sourced via web search. Rights belong to original owners

HQ Function

Serves as the central hub for Engageware's leadership, product development, sales, marketing, and customer support operations.

Notable Features:

The building is a modern office space with open layouts, collaborative areas, and state-of-the-art technology to foster innovation and teamwork.

Work Culture:

The HQ fosters a collaborative and customer-centric work environment. Employees enjoy a supportive atmosphere that encourages innovation and professional growth.

HQ Significance:

The North Andover location provides access to a skilled workforce and positions Engageware within a thriving tech ecosystem. It symbolizes Engageware's commitment to growth and innovation in the customer engagement space.

Values Reflected in HQ: The modern and collaborative workspace reflects Engageware's values of innovation, teamwork, and customer focus.

Location:

Engageware supports customers globally with their software solutions. While they may have a physical presence primarily in the US, their cloud-based platform allows them to provide sales, marketing, and customer support services to businesses worldwide. This includes customer service, support, and sales.

Street Address:

350 Merrimack St

City:

North Andover

State/Province:

Massachusetts

Country:

USA

Where Else Does Engageware Operate Around the World?

Alpharetta, Georgia, USA

Address: Details of address is not available

Supports Engageware's customer base and sales initiatives in the Southeast region of the U.S.

Buying Intent Signals for Engageware

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading Engageware? Meet the Executive Team

As of April 2025, Engageware' leadership includes:

Bill Clark - President and CEO
Tim Riley - Chief Product Officer

Who's Investing in Engageware?

Engageware has been backed by several prominent investors over the years, including:

North Bridge Venture Partners
.406 Ventures

What Leadership Changes Has Engageware Seen Recently?

Hire0
Exits0

Based on publicly available information, there have been no significant, widely-reported executive hires or exits at Engageware in the last 12 months.

What Technology (Tech Stack) Is Used byEngageware?

Discover the tools Engageware uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Engageware Email Formats and Examples

Engageware's email format typically follows a pattern of first initial and last name, followed by the company domain.

[first_initial][last]@engageware.com

Format

jdoe@engageware.com

Example

85%

Success rate

What's the Latest News About Engageware?

Engageware • October 26, 2023

Engageware Named a 2023 Best in Biz Awards Winner for Enterprise Product of the Year

Engageware has been named a gold winner in Best in Biz Awards 2023 international in the category of Enterprise Product of the Year – Customer Service Management Solution....more

Highperformr's free tools for company research

Explore Employees by Region or Country

See where a company’s workforce is located, by country or region.

View Funding Details

View past and recent funding rounds with amounts and investors.

Understand Revenue Insights

Understand company revenue estimates and financial scale.

Track Active Job Openings

Track active roles and hiring trends to spot growth signals.

Review Product and Offerings

Discover what a company offers—products, platforms, and solutions.

Get SIC or NAICS Codes

Get the company’s official SIC and NAICS classifications.

Analyze Website Traffic Trends

Analyze visitor volume, engagement, and top traffic sources.

Discover Social Profiles and Engagement

Explore LinkedIn, Twitter, and other active social profiles.

Identify Top Competitors

Identify top competitors based on similar business traits.

Research and Discover Companies with Highperformr — Smarter, Faster

Explore companies in depth — from the tech they use to recent funding, hiring trends, and buyer signals — all in one powerful view.

Highperformr AI helps you surface the right accounts and enrich your CRM with verified company and contact insights, so your teams can prioritize and engage faster.

  • Track intent signals to find buyers who are actively in-market
  • Enrich contacts and companies instantly, no need to switch tools
  • Automate workflows to stay ahead of every change
  • Connect your CRM & tools for seamless data sync and activation

Thousands of companies, including Engageware, are just a search away.