EngageSmart
EngageSmart's Overview
EngageSmart is a leading provider of SaaS solutions specializing in customer engagement and integrated payments. The company focuses on delivering vertically-tailored software primarily for the SMB market within specific verticals including Health & Wellness, Government, Utilities, Financial Services, and Giving. Their solutions aim to simplify client interactions, automate workflows, and streamline payments. EngageSmart operates through various solution-specific brands like SimplePractice, InvoiceCloud, DonorDrive, and HealthPay24. In January 2024, EngageSmart was acquired by investment firm General Atlantic and taken private.
Where is EngageSmart's Headquarters?
HQ Function
Serves as the central corporate hub, housing executive leadership, finance, legal, marketing, strategy, and core administrative functions.
Notable Features:
Located in a modern office park setting, offering contemporary workspaces designed to foster collaboration and innovation among employees.
Work Culture:
Emphasizes customer success, innovation, and collaboration across its various solution teams. Aims for a results-oriented environment while supporting employee growth, particularly navigating integration post-acquisition.
HQ Significance:
Acts as the primary center for strategic decision-making, corporate governance, and coordination across EngageSmart's diverse portfolio of vertical software solutions.
Values Reflected in HQ: The collaborative spaces and modern infrastructure likely reflect EngageSmart's values of teamwork, innovation, and leveraging technology for efficiency.
Location:
EngageSmart primarily operates and serves customers within the United States. While some of its solutions, particularly those acquired, may have users or clients internationally, the company's core operational footprint, support structures, and strategic focus are centered on the US market across its key verticals.
Street Address:
30 Braintree Hill Office Park, Suite 101
City:
Braintree
State/Province:
MA
Country:
USA
EngageSmart's Global Presence
American Fork, UT, USA
Address: 1375 S 500 E Suite 250, American Fork, UT 84003
Leverages the growing tech talent pool in Utah's 'Silicon Slopes' region, providing a key operational hub in the western US.
Santa Monica, CA, USA
Address: 9903 S Santa Monica Blvd, Beverly Hills, CA 90212 (Address associated with SimplePractice)
Situated in a major tech and business center, facilitating access to talent and market opportunities specific to the health-tech industry.
North Andover, MA, USA
Address: 1000 Osgood St, North Andover, MA 01845 (Address associated with HealthPay24)
Located within the Massachusetts technology corridor, supporting collaboration with the main HQ and accessing regional healthcare industry expertise.
Buying Intent Signals for EngageSmart
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Executive Team of EngageSmart
As of April 2025, EngageSmart' leadership includes:
Investors of EngageSmart
EngageSmart has been backed by several prominent investors over the years, including:
Executive New Hires/Exits in the Last 12 Months
The most significant executive-related event in the last 12 months was the acquisition of EngageSmart by General Atlantic, which closed in January 2024. Bob Bennett continued in his role as CEO following the transaction, providing leadership stability. No other major C-suite departures or hires have been publicly announced immediately following the acquisition closure.
Technology (Tech Stack) used by EngageSmart
Discover the tools EngageSmart uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
EngageSmart Email Formats and Examples
EngageSmart likely utilizes common corporate email formats. Based on patterns observed at similar tech companies and available data, the most probable format combines first name and last name.
[first].[last]@engagesmart.com
Format
bob.bennett@engagesmart.com
Example
90%
Success rate
News and media
EngageSmart, Inc. • January 26, 2024
EngageSmart news title
EngageSmart announced the completion of its acquisition by an affiliate of investment firm General Atlantic for $23.00 per share in an all-cash transaction valued at approximately $4.0 billion. As a result, EngageSmart has become a private company, and its common stock ceased trading on the NYSE....more
EngageSmart, Inc. • October 23, 2023
EngageSmart news title
EngageSmart entered into a definitive agreement to be acquired by investment firm General Atlantic in an all-cash transaction valued at approximately $4.0 billion. The agreement outlined the terms for taking the company private....more
EngageSmart, Inc. • August 8, 2023
EngageSmart news title
EngageSmart reported its financial results for the second quarter ended June 30, 2023, highlighting revenue growth and providing business updates prior to the acquisition announcement....more
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