Energy Consumers Australia (ECA) is the national voice for residential and small business energy consumers in Australia. Established by the Council of Australian Governments (COAG) Energy Council (now Energy Ministers), ECA works to promote the long-term interests of consumers with respect to the price, quality, safety, reliability, and security of supply of energy services. They achieve this through advocacy, research, and grant funding, aiming to ensure that the energy market serves consumers effectively and that consumer voices are heard in policy and regulatory debates. ECA plays a crucial role in shaping energy policy and regulation to benefit households and small enterprises across the nation.
The headquarters serves as the central hub for Energy Consumers Australia's national operations, including policy development, research, advocacy, stakeholder engagement, and administration.
Located in Sydney's CBD, offering accessibility to government bodies and industry stakeholders. Likely modern office facilities designed for collaboration and meetings.
Professional, collaborative, and mission-driven, focusing on evidence-based advocacy and consumer empowerment. Emphasis on expertise in energy markets and policy.
The Sydney HQ is pivotal for ECA's role in influencing national energy policy and coordinating efforts to represent consumer interests across Australia's complex energy landscape.
As a national Australian body, Energy Consumers Australia's primary focus is domestic, advocating for Australian households and small businesses. Its global engagement is typically limited to research collaborations, participation in international forums to share insights, and learning from international best practices in consumer advocacy and energy market regulation to inform its Australian work. It does not maintain operational offices outside of Australia.
Level 7, 111 Elizabeth Street
Sydney
NSW
Australia
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As of April 2025, Energy Consumers Australia' leadership includes:
Energy Consumers Australia has been backed by several prominent investors over the years, including:
No major new executive hires or departures within the core operational executive team have been publicly announced in the last 12 months. Board leadership continuity was confirmed with the reappointment of the Chair.
Discover the tools Energy Consumers Australia uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
Energy Consumers Australia primarily uses an email format combining the first initial and last name, or firstname.lastname. For general inquiries, they use an 'info' address.
[firstinitial][lastname]@energyconsumersaustralia.com.au
Format
lgallagher@energyconsumersaustralia.com.au
Example
85%
Success rate
Energy Consumers Australia • June 5, 2024
The latest Energy Consumer Sentiment Survey reveals ongoing consumer concerns about energy affordability amidst broader cost of living pressures. Many households report difficulties paying bills and are actively seeking ways to reduce energy consumption. The survey highlights a drop in confidence regarding the energy market's value for money....more
Energy Consumers Australia • May 29, 2024
Energy Consumers Australia acknowledged the Australian Energy Regulator's (AER) 2024-25 Default Market Offer (DMO) determination, noting some price relief for consumers. However, ECA emphasized that energy affordability remains a significant challenge for many households and small businesses, urging continued focus on measures to ease bill pressures....more
Energy Consumers Australia • April 10, 2024
Energy Consumers Australia provided a submission to the Australian Energy Market Commission (AEMC) regarding the review of the Regulatory Investment Test for Transmission (RIT-T) and Distribution (RIT-D). The submission emphasized the need for these tests to genuinely prioritize consumer interests and ensure cost-effective investments in energy infrastructure....more
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