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Energy Locals is an Australian-owned and operated energy retailer committed to providing fairer, cleaner, and more affordable energy to households and businesses. They are known for their transparent pricing models, often with no exit fees or confusing discounts, and a strong focus on customer service. Energy Locals actively supports renewable energy generation and frequently partners with community energy projects, offering innovative solutions like access to wholesale energy prices for a fixed membership fee, carbon-neutral energy plans, and plans tailored for solar and battery owners. Their goal is to empower customers and disrupt the traditional energy market for the better.
The Melbourne headquarters serves as the central command for Energy Locals' national operations, including strategic planning, marketing, customer support leadership, technology development, and regulatory compliance.
The office is likely a modern, open-plan workspace designed to foster collaboration and innovation, reflecting the company's forward-thinking approach to the energy sector. Specific architectural highlights are not widely publicized as it's a leased commercial space.
Energy Locals promotes a dynamic, customer-centric, and agile work culture. Employees are passionate about renewable energy and making a positive impact, with an emphasis on teamwork, transparency, and challenging the status quo in the energy industry.
As the primary operational hub, the Melbourne HQ is crucial for coordinating Energy Locals' services across multiple Australian states, developing innovative energy products, and driving their mission to provide fairer and more sustainable energy solutions.
Energy Locals currently operates exclusively within Australia. Their services and operational focus are on the Australian energy market, supporting customers across Victoria, New South Wales, Queensland, South Australia, Tasmania, and the Australian Capital Territory. They do not have international offices or operations at this time.
Level 7, 484 St Kilda Road
Melbourne
Victoria
Australia
Address: Operations primarily managed from Melbourne HQ; local support and partnerships may involve remote teams or shared workspaces.
To expand customer base, support local renewable energy initiatives, and navigate the specific regulatory and market conditions of New South Wales.
Address: Operations primarily managed from Melbourne HQ; local support and partnerships may involve remote teams or shared workspaces.
To provide Queensland residents and businesses with alternative energy solutions, emphasizing transparency and support for solar energy uptake.
Address: Operations primarily managed from Melbourne HQ; local support and partnerships may involve remote teams or shared workspaces.
To cater to the advanced renewable energy landscape in South Australia, offering innovative plans for customers with solar and storage, and supporting grid stability.
Address: Operations primarily managed from Melbourne HQ; local support and partnerships may involve remote teams or shared workspaces.
To offer competitive and sustainable energy options to Tasmanian customers, aligning with the state's strong renewable energy profile.
Address: Operations primarily managed from Melbourne HQ; local support and partnerships may involve remote teams or shared workspaces.
To support the ACT's renewable energy goals by providing customers with green energy plans and innovative solutions.
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As of April 2025, Energy Locals' leadership includes:
Energy Locals has been backed by several prominent investors over the years, including:
Energy Locals was acquired by RBC Capital Markets in late 2023, which may lead to strategic leadership augmentations, though specific major executive changes (hires/exits unrelated to the acquisition) in the last 12 months are not widely publicized. The core leadership team under Adrian Merrick largely appears consistent post-acquisition.
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Energy Locals likely employs standard professional email formats. The most common formats for companies of this nature are [first].[last]@domain.com or [first_initial][last]@domain.com.
[first].[last]@energylocals.com.au
Format
jane.doe@energylocals.com.au
Example
80%
Success rate
PV Magazine Australia • October 26, 2023
RBC Capital Markets, the investment banking arm of Royal Bank of Canada, has acquired Australian clean energy retailer Energy Locals. The deal provides Energy Locals with significant backing to accelerate its growth and expand its innovative customer offerings....more
Canstar Blue • February 7, 2024
Energy Locals has announced that its exclusive Tesla Energy Plan is no longer available for new sign-ups in South Australia, Queensland, New South Wales, and the ACT. Existing customers on the plan are not affected. This reflects adjustments in their partnership and product strategy....more
Energy Locals Blog • July 20, 2023
Energy Locals announced its expansion into Tasmania, offering Tasmanian households and businesses its range of competitive and transparent energy plans. This move further extends their national footprint across Australia....more
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