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Endear
What Does Endear Do?
Endear is a customer relationship management (CRM) and clienteling platform designed specifically for retail businesses. It empowers sales associates to build and manage relationships with customers through personalized communication channels like SMS and email. The platform integrates with existing retail systems (e.g., Shopify, Magento) to leverage customer data for targeted outreach, driving sales and customer loyalty. Endear aims to bridge the gap between online and in-store shopping experiences by providing tools for high-touch, personalized engagement.
Where Is Endear's Headquarters?
HQ Function
Serves as the central hub for product development, engineering, sales, marketing, customer success, and corporate leadership.
Notable Features:
Modern office space located in Manhattan's vibrant tech and retail district, designed to foster collaboration and innovation.
Work Culture:
A dynamic, collaborative, and customer-focused environment that encourages innovation, teamwork, and empowers employees to contribute to the company's mission of revolutionizing retail communication.
HQ Significance:
Strategic center for Endear's operations, driving innovation in clienteling technology and supporting its growing customer base. Its NYC location places it at the heart of a major retail and technology ecosystem.
Values Reflected in HQ: The office environment and location reflect Endear's values of innovation, agility, and connection, being situated in a dynamic urban setting conducive to tech development and close to many of its retail clients.
Location:
Endear's cloud-based clienteling and CRM platform serves retail businesses globally. While its headquarters are in New York City, its services are utilized by brands and retailers across North America, Europe, Australia, and other international markets to enhance customer engagement and drive sales.
Street Address:
41 E 11th St
City:
New York
State/Province:
NY
Country:
USA
Where Else Does Endear Operate Around the World?
Remote, Global
Address: N/A (Distributed Workforce)
To attract diverse top talent, provide operational flexibility, enhance work-life balance for employees, and effectively serve a geographically dispersed client base.
Buying Intent Signals for Endear
Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.
Who's Leading Endear? Meet the Executive Team
As of April 2025, Endear' leadership includes:
Who's Investing in Endear?
Endear has been backed by several prominent investors over the years, including:
What Leadership Changes Has Endear Seen Recently?
Based on publicly available information and recent news, Endear's core executive leadership team, particularly its co-founders, appears stable. No major C-suite hires or departures have been prominently announced in the last 12 months.
What Technology (Tech Stack) Is Used byEndear?
Discover the tools Endear uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
Endear Email Formats and Examples
Endear commonly utilizes the email format consisting of the employee's first name followed by '@endearhq.com'. This is a frequent pattern observed for company communications.
[first]@endearhq.com
Format
jane@endearhq.com
Example
85%
Success rate
What's the Latest News About Endear?
Endear Blog • May 2, 2024
Endear Introduces AI Quick Replies for its Mobile App
Endear announced a new feature, AI Quick Replies, for its mobile application. This enhancement aims to help retail associates respond to customer inquiries more rapidly and efficiently while on the go, leveraging AI to suggest appropriate responses....more
Endear Blog • February 27, 2024
Endear Launches New Shopify App for Enhanced Omnichannel Clienteling
Endear unveiled its new application for Shopify, designed to offer retailers seamless omnichannel clienteling capabilities. The app integrates customer data and communication tools directly within the Shopify ecosystem, aiming to simplify personalized outreach....more
Endear Blog • October 10, 2023
Endear Introduces Lookbooks to Elevate Product Discovery
Endear launched 'Lookbooks,' a new feature enabling retail associates to curate and share collections of products with customers. This tool is designed to enhance product discovery and provide a more visually engaging shopping experience....more
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