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Empower Federal Credit Union's Overview

Total employees399
HeadquartersSyracuse
Founded1939

Empower Federal Credit Union is a member-owned financial cooperative providing comprehensive banking services to individuals and businesses. Chartered in 1939, Empower FCU is focused on community development and member financial well-being, offering competitive rates, personalized service, and a wide array of products, from checking and savings accounts to auto loans, mortgages, and investment services. They strive to empower their members to achieve their financial goals through education, accessible tools, and a commitment to ethical practices, serving various counties across New York State.

Where is Empower Federal Credit Union's Headquarters?

HQ Function

Serves as the central administrative and operational hub for the credit union, overseeing all branch operations, member services, strategic planning, risk management, marketing, IT, and back-office functions.

Notable Features:

Modern administrative building designed for operational efficiency and to support the credit union's staff. It centralizes key departments to effectively manage the institution's services and growth.

Work Culture:

The work culture at Empower FCU headquarters likely emphasizes member service, collaboration, community involvement, and professional development, fostering an environment of teamwork and integrity typical of credit unions.

HQ Significance:

The headquarters is significant as the nerve center of Empower Federal Credit Union, facilitating decision-making and strategic initiatives that impact its entire membership and operational footprint across New York State.

Values Reflected in HQ: The headquarters likely reflects values such as stability, member trust, operational excellence, technological advancement, and a commitment to serving the community.

Location:

As a federal credit union, Empower Federal Credit Union's direct operational presence is concentrated within New York State, USA. It does not have physical international branches. However, members can access their accounts and certain services globally through online and mobile banking platforms, as well as through participation in shared ATM networks (like CO-OP ATM network) that have a broad national and some international reach.

Street Address:

1 Member Way

City:

Syracuse

State/Province:

NY

Country:

USA

Empower Federal Credit Union's Global Presence

Auburn, NY/USA

Address: 35 Wright Circle, Auburn, NY 13021

To serve the financial needs of members in Auburn and the surrounding Cayuga County area, offering convenient access to Empower FCU's banking products and financial guidance.

Buffalo (Elmwood Ave), NY/USA

Address: 726 Elmwood Ave, Buffalo, NY 14222

To provide accessible banking solutions and personalized service to existing and potential members in the Buffalo metropolitan area, supporting local individuals and businesses.

Syracuse (Downtown), NY/USA

Address: 100A Clinton Square, Syracuse, NY 13202

To serve the urban core of Syracuse, providing convenient financial services and support to a diverse member base in a high-traffic commercial district.

Buying Intent Signals for Empower Federal Credit Union

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Executive Team of Empower Federal Credit Union

As of April 2025, Empower Federal Credit Union' leadership includes:

John P. Wunavailable - President/CEO
Cheryl A. Culeton - Chief Operating Officer
Brenda L. Carhart - Chief Financial Officer
Ryan M. Jones - Chief Lending Officer
Michele W. Lorfano - Chief Retail Officer
Mark A. Pendleton - Chief Information Officer
Christine R. Piacentino - Chief Human Resources Officer

Investors of Empower Federal Credit Union

Empower Federal Credit Union has been backed by several prominent investors over the years, including:

Not applicable as Empower Federal Credit Union is a member-owned cooperative. It is not publicly traded and does not have external equity investors in the traditional sense; its members are its owners.

Executive New Hires/Exits in the Last 12 Months

Hire0
Exits0

Based on publicly available information, there have been no major executive hires or departures announced for Empower Federal Credit Union in the last 12 months. The leadership team appears to be stable. Minor internal promotions or changes not broadly publicized may have occurred.

Technology (Tech Stack) used by Empower Federal Credit Union

Discover the tools Empower Federal Credit Union uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Empower Federal Credit Union Email Formats and Examples

Empower Federal Credit Union likely utilizes standard professional email formats for its employees. The most common format observed is typically the first initial followed by the last name.

[first_initial][last]@empowerfcu.com

Format

jdoe@empowerfcu.com

Example

80%

Success rate

News and media

Empower FCU NewsMay 21, 2024

Empower Federal Credit Union Awards $30,000 in College Scholarships

Empower Federal Credit Union announced the recipients of its 2024 College Scholarship program, awarding a total of $30,000 to deserving student members to support their higher education endeavors. This initiative underscores the credit union's commitment to community investment and youth education....more

Empower FCU NewsApril 4, 2024

Empower FCU Expands Field of Membership To Include Cortland County

Empower Federal Credit Union has received approval from the National Credit Union Administration (NCUA) to expand its field of membership. This expansion now allows individuals who live, work, worship, or attend school in Cortland County, New York, to join and benefit from Empower FCU's financial services....more

CNY Business JournalJanuary 22, 2024

Empower Federal Credit Union names new board chair, other officers

Empower Federal Credit Union announced that its board of directors has elected Patrick G. Bodnar as its new chairperson. The credit union also named other officers to its board during its recent reorganizational meeting. These volunteer board members play a crucial role in the governance of the member-owned financial institution....more

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