What Does Emplifi Do?

Total employees577
HeadquartersNew York
Founded2021

Emplifi is a leading unified Customer Experience (CX) Platform that brings marketing, commerce, and care together to help businesses close the customer experience gap. By unifying marketing, commerce, and care experiences, brands can deliver winning customer journeys from discovery to purchase to advocacy. Emplifi enables brands to scale CX while staying authentic and empowering them to connect with customers wherever they are.

Where Is Emplifi's Headquarters?

Emplifi officeEmplifi officeEmplifi officeEmplifi office
*Images sourced via web search. Rights belong to original owners

HQ Function

Serves as the central hub for executive leadership, strategic decision-making, and core business operations.

Notable Features:

Located in a modern office building with views of the city, fostering a dynamic and collaborative work environment.

Work Culture:

The HQ fosters a collaborative and innovative work environment, emphasizing customer-centricity and a focus on driving business outcomes for clients.

HQ Significance:

The NYC headquarters represents Emplifi's commitment to being at the forefront of the customer experience technology industry.

Values Reflected in HQ: Innovation, collaboration, and customer-centricity are reflected in the open and collaborative workspace design.

Location:

Emplifi supports customers globally with sales, marketing, customer care, product development, and professional services.

Street Address:

111 West 33rd Street, Suite 1401

City:

New York

State/Province:

NY

Country:

USA

Where Else Does Emplifi Operate Around the World?

Brno, Czech Republic

Address: Spielberk Office Centre, Holandská 878/2, 639 00 Brno-střed, Czechia

Serving as a key European technology and support center.

London, UK

Address: 100 New Bridge St, London EC4V 6JA, United Kingdom

Serving as a key office in United Kingdom

Buying Intent Signals for Emplifi

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading Emplifi? Meet the Executive Team

As of April 2025, Emplifi' leadership includes:

Mark Zablan - CEO
Andre Platan - CFO
Susan Ganeshan - CMO

Who's Investing in Emplifi?

Emplifi has been backed by several prominent investors over the years, including:

Audax Private Equity
TA Associates
Insight Partners

What Leadership Changes Has Emplifi Seen Recently?

Hire3
Exits1

Emplifi's executive team has seen some recent appointments in leadership roles to further drive the company's growth and strategic vision. Specific details on hires and exits within the last 12 months are provided below, reflecting Emplifi's commitment to strengthening its leadership bench.

Departures

Alex Kleis, Alex Kleis resigned from Emplifi CFO role and he was replaced by Andre Platan.

New Appointments:

Mark Zablan, Previous COO Mark Zablan promoted to CEO.

What Technology (Tech Stack) Is Used byEmplifi?

Discover the tools Emplifi uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Emplifi Email Formats and Examples

Emplifi uses a standard email format for its employees, typically based on their first and last names.

[first].[last]@emplifi.io

Format

john.doe@emplifi.io

Example

85%

Success rate

What's the Latest News About Emplifi?

Martech Series • October 25, 2023

Emplifi Releases New Social Commerce Capabilities for Businesses to Monetize Social Media

Emplifi, a leading unified CX platform, announced the release of new social commerce capabilities, allowing businesses to more effectively monetize their social media presence....more

Emplifi News • September 12, 2023

Emplifi Positioned as a Leader in the 2023 Gartner® Magic Quadrant™ for Content Marketing Platforms

Emplifi has been recognized as a Leader in the 2023 Gartner Magic Quadrant for Content Marketing Platforms for its Ability to Execute and Completeness of Vision....more

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