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emma-labs is the conceptual identity representing the innovation, research, and development arm of Emma - The Sleep Company. Emma - The Sleep Company is a leading direct-to-consumer (D2C) sleep brand, founded in Germany in 2015. They specialize in mattresses, pillows, bed frames, and other sleep accessories, aiming to deliver enhanced sleep quality through scientifically-backed products. Emma has rapidly expanded globally, operating in over 30 countries and earning numerous awards for its products and customer service. Their business model focuses on online sales, complemented by strategic partnerships with physical retailers, allowing them to reach a broad customer base with high-quality, accessible sleep solutions.
The Frankfurt headquarters serves as the central hub for global strategy, product research and development, marketing, finance, and core administrative functions.
Modern office facilities designed to foster collaboration, creativity, and innovation, equipped with state-of-the-art technology to support a dynamic workforce.
Characterized by a fast-paced, entrepreneurial spirit, data-driven decision-making, and a highly international team. Emma promotes a culture of ownership, continuous learning, and agility.
The headquarters is pivotal for orchestrating Emma's global expansion, maintaining product quality, and driving the technological advancements that define the 'emma-labs' innovation ethos.
emma-labs, through Emma - The Sleep Company, has a significant global footprint, serving customers in over 30 countries across Europe, North America, South America, Asia, and Australia. Key functions supported globally include localized e-commerce platforms, international marketing campaigns, distributed R&D efforts, global supply chain management, and multi-lingual customer support, all tailored to meet regional customer needs and preferences.
Wilhelm-Leuschner-Straße 78
Frankfurt am Main
Hesse
Germany
Address: Specific street address not publicly listed, located in a central business district.
Enhances technological capabilities, provides multilingual customer support, and drives market penetration in Southern Europe.
Address: Specific street address not publicly listed, situated in a major business process outsourcing (BPO) area.
Provides 24/7 customer support for global markets, particularly English-speaking regions, and optimizes operational efficiency.
Address: Specific street address not publicly listed.
Manages relationships with manufacturing partners, ensures product quality, and explores new materials and production technologies in the Asian market.
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As of April 2025, Emma' leadership includes:
Emma has been backed by several prominent investors over the years, including:
emma-labs (Emma - The Sleep Company) maintains a relatively stable core leadership team focused on continued global expansion and product innovation. While strategic hires are made to support growth, major C-suite changes are not frequently publicized. Information on specific top-level executive hires or exits in the immediate past 12 months is limited, suggesting continuity in leadership.
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Emma - The Sleep Company typically utilizes common corporate email formats. The most probable format is combining the employee's first name and last name with the company domain.
firstname.lastname@emma-sleep.com
Format
jane.doe@emma-sleep.com
Example
90%
Success rate
Moebelmarkt.de / Company Press Release • February 7, 2024
Emma – The Sleep Company announced it achieved a record turnover of €948 million in 2023, a 10% increase from the previous year's €862 million. The company also reported its sixth consecutive year of profitability, underscoring its sustainable growth trajectory in the competitive sleep market....more
Furniture News • October 26, 2023
Emma - The Sleep Company highlighted its strong performance in the UK and Ireland, emphasizing its commitment to these key markets. The company continues to see significant growth potential through new product introductions and enhanced customer experiences....more
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