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EML Payments is a global technology company that creates awesome, instant and secure payment solutions. They offer a diverse portfolio of services including prepaid gift cards, general purpose reloadable cards, digital account and mobile payment solutions, and open banking products. EML powers payments for a wide range of industries, helping businesses across the world to create new revenue streams, enhance customer experiences, and improve operational efficiency.
Serves as the central hub for global strategy, corporate governance, finance, technology development, and overarching operational management for EML's worldwide activities.
Modern office facilities within a prominent commercial tower, designed to foster collaboration and innovation with open-plan workspaces and state-of-the-art technology infrastructure.
A dynamic, fast-paced, and collaborative environment focused on innovation in the payments sector, encouraging agile methodologies and employee development. The culture emphasizes teamwork and a commitment to delivering cutting-edge payment solutions.
The Brisbane HQ is significant as the birthplace of the company (as Emerchants) and remains the core decision-making center, driving EML's global expansion and product innovation in the competitive fintech landscape.
EML Payments supports a wide range of functions globally, including payment card issuing (prepaid, debit, credit), payment processing, open banking solutions, digital account services, fraud prevention, customer service, and program management. These services are delivered across North America, Europe, the UK, Australia, and other APAC regions, catering to diverse industries such as retail, financial services, gaming, and government.
Level 12, 333 Ann Street
Brisbane
QLD
Australia
Address: 1700 W 75th Street, Kansas City, MO 64114, USA
Supports EML's expansion and service delivery in the significant US and Canadian fintech and payments markets, catering to industries like retail, neobanking, and corporate disbursements.
Address: Block C, Ballybrit Business Park, Galway, H91 K5D0, Ireland
Serves as a strategic base for EML's European business, navigating diverse regulatory landscapes (including e-money licenses) and market needs across the European Economic Area and the UK.
Address: Navan Court, Belbins Business Park, Cupernham Lane, Romsey, SO51 7JF, United Kingdom
Ensures continued service and growth within the UK market, managing relationships with local clients and partners, and adapting to the specific regulatory environment of the UK.
Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.
As of April 2025, EML' leadership includes:
EML has been backed by several prominent investors over the years, including:
EML Payments has experienced significant leadership changes in the past year, including a new Interim Group CEO, Group CFO, Group CCO, and Group CRRO, alongside key departures. These changes reflect a period of transformation for the company.
Discover the tools EML uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
EML Payments primarily uses the [first].[last]@emlpayments.com email format. Other less common formats might exist but this is the most prevalent.
[first].[last]@emlpayments.com
Format
jane.doe@emlpayments.com
Example
90%
Success rate
EML Payments ASX Announcement • 2024-01-30
EML Payments released its Q2 FY24 trading update, highlighting group revenue, EBITDA, and progress on its strategic initiatives, including regulatory remediation efforts and product development....more
EML Payments ASX Announcement • 2024-01-19
EML Payments announced that Emma Shand has resigned as Group Chief Executive Officer. Non-Executive Director Kevin Murphy has been appointed as Interim Group CEO, effective immediately....more
EML Payments ASX Announcement • 2023-11-28
EML Payments announced the appointment of Brent Morgan as Group Chief Commercial Officer, tasked with leading the global sales, marketing, and product strategy for the company....more
EML Payments ASX Announcement • 2023-08-23
EML Payments reported its financial results for the full year ending June 30, 2023, discussing revenue performance, segment contributions, and ongoing regulatory challenges, particularly with its Irish subsidiary PFS Card Services Ireland Limited....more
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