What Does Eltropy Do?

Total employees245
HeadquartersSan Jose
Founded2013

Eltropy is a leading digital communications platform designed for credit unions and community banks. It enables financial institutions to engage with their members and customers through various channels, including Text Messaging (SMS/MMS), Secure Chat, Video Banking, Co-browsing, and AI-driven solutions. Eltropy's mission is to help financial institutions digitize and enhance their customer interactions, improve operational efficiency, and ensure compliance with industry regulations. The platform focuses on providing a unified, secure, and user-friendly experience for both financial institution staff and their consumers.

Where Is Eltropy's Headquarters?

HQ Function

Serves as the central hub for Eltropy's corporate leadership, strategic planning, product development, sales, marketing, and administrative operations.

Notable Features:

Modern office facilities within a prominent business park in North San Jose, designed to foster collaboration and innovation with open workspaces and contemporary amenities.

Work Culture:

Eltropy fosters a dynamic and innovative work culture focused on customer success, teamwork, and continuous improvement. Employees are encouraged to be proactive and contribute to the company's mission of transforming digital communications in the financial sector.

HQ Significance:

Strategically located in Silicon Valley, the headquarters benefits from proximity to a rich talent pool, technology partners, and a vibrant ecosystem of innovation, crucial for a fast-growing tech company.

Values Reflected in HQ: The headquarters' design and location reflect Eltropy's values of innovation, efficiency, and modern engagement, providing a conducive environment for developing cutting-edge digital communication solutions.

Location:

Eltropy primarily serves financial institutions in North America, with a strong and growing customer base in the United States and Canada. Its operational and development functions are globally distributed, with a significant engineering and support hub in Pune, India. This global footprint enables Eltropy to innovate continuously and provide robust support to its clients. The platform itself is designed for digital communication, inherently supporting remote and global interactions.

Street Address:

1737 N First St, Suite 590

City:

San Jose

State/Province:

CA

Country:

USA

Where Else Does Eltropy Operate Around the World?

Pune, Maharashtra/India

Address: WeWork Futura, Sr No 133(P), CTS No 4944, Magarpatta Road, Kirtane Baugh, Magarpatta, Hadapsar, Pune, Maharashtra 411028, India

Leverages India's extensive technology talent pool to drive innovation, scale engineering capabilities, and provide round-the-clock support for Eltropy's expanding global client base in the financial services industry.

Buying Intent Signals for Eltropy

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading Eltropy? Meet the Executive Team

As of April 2025, Eltropy' leadership includes:

Ashish Garg - Co-founder & CEO
Chandra Bhople - Co-founder & Chief AI Officer
Karthik Larsen - Chief Technology Officer
Balaji Purohit - Chief Product Officer
Dave Ginsburg - Chief Marketing Officer
Jason Smith - Chief Revenue Officer
Karin Gerbasi - Chief People Officer

Who's Investing in Eltropy?

Eltropy has been backed by several prominent investors over the years, including:

K1 Investment Management
CMFG Ventures, LLC
CURQL Collective
AWA (Alliance of Wisconsin Ascendium)

What Leadership Changes Has Eltropy Seen Recently?

Hire2
Exits0

Eltropy has strategically expanded its leadership team over the past 12 months, notably appointing a new Chief Revenue Officer and a new Chief People Officer to drive its next phase of growth and enhance organizational development. No prominent executive departures have been publicly announced during this period.

New Appointments:

Jason Smith, Jason Smith appointed as new Chief Revenue Officer to spearhead Eltropy's global sales and partnership initiatives.
Karin Gerbasi, Karin Gerbasi appointed as new Chief People Officer to lead Eltropy's people strategy and foster a high-performance culture.

What Technology (Tech Stack) Is Used byEltropy?

Discover the tools Eltropy uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Eltropy Email Formats and Examples

Eltropy commonly uses the [first].[last]@eltropy.com email format for its employees. This is a standard professional email structure in many technology companies and allows for easy and predictable contact.

[first].[last]@eltropy.com

Format

jane.doe@eltropy.com

Example

85%

Success rate

What's the Latest News About Eltropy?

CUInsightMarch 4, 2024

Eltropy Unveils Unified Digital Conversations Platform for Community Banks and Credit Unions at GAC 2024

Eltropy showcased its unified Digital Conversations Platform at the CUNA Governmental Affairs Conference (GAC) 2024, highlighting new features to help community financial institutions enhance member engagement and streamline communications....more

PR NewswireFebruary 14, 2024

Eltropy Secures Strategic Investment from AWA to Accelerate Growth in Credit Union Industry

Eltropy announced a strategic investment from AWA (Alliance of Wisconsin Ascendium). The funding is aimed at bolstering Eltropy's AI initiatives and expanding its digital communications platform for credit unions....more

Eltropy Press ReleaseNovember 14, 2023

Eltropy Bolsters Leadership Team with Chief Revenue Officer and Chief People Officer

Eltropy announced the appointments of Jason Smith as Chief Revenue Officer and Karin Gerbasi as Chief People Officer. These strategic hires are intended to support Eltropy's next phase of growth and scale its operations....more

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