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Eltropy is a leading digital communications platform designed for credit unions and community banks. It enables financial institutions to engage with their members and customers through various channels, including Text Messaging (SMS/MMS), Secure Chat, Video Banking, Co-browsing, and AI-driven solutions. Eltropy's mission is to help financial institutions digitize and enhance their customer interactions, improve operational efficiency, and ensure compliance with industry regulations. The platform focuses on providing a unified, secure, and user-friendly experience for both financial institution staff and their consumers.
Serves as the central hub for Eltropy's corporate leadership, strategic planning, product development, sales, marketing, and administrative operations.
Modern office facilities within a prominent business park in North San Jose, designed to foster collaboration and innovation with open workspaces and contemporary amenities.
Eltropy fosters a dynamic and innovative work culture focused on customer success, teamwork, and continuous improvement. Employees are encouraged to be proactive and contribute to the company's mission of transforming digital communications in the financial sector.
Strategically located in Silicon Valley, the headquarters benefits from proximity to a rich talent pool, technology partners, and a vibrant ecosystem of innovation, crucial for a fast-growing tech company.
Eltropy primarily serves financial institutions in North America, with a strong and growing customer base in the United States and Canada. Its operational and development functions are globally distributed, with a significant engineering and support hub in Pune, India. This global footprint enables Eltropy to innovate continuously and provide robust support to its clients. The platform itself is designed for digital communication, inherently supporting remote and global interactions.
1737 N First St, Suite 590
San Jose
CA
USA
Address: WeWork Futura, Sr No 133(P), CTS No 4944, Magarpatta Road, Kirtane Baugh, Magarpatta, Hadapsar, Pune, Maharashtra 411028, India
Leverages India's extensive technology talent pool to drive innovation, scale engineering capabilities, and provide round-the-clock support for Eltropy's expanding global client base in the financial services industry.
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As of April 2025, Eltropy' leadership includes:
Eltropy has been backed by several prominent investors over the years, including:
Eltropy has strategically expanded its leadership team over the past 12 months, notably appointing a new Chief Revenue Officer and a new Chief People Officer to drive its next phase of growth and enhance organizational development. No prominent executive departures have been publicly announced during this period.
Discover the tools Eltropy uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
Eltropy commonly uses the [first].[last]@eltropy.com email format for its employees. This is a standard professional email structure in many technology companies and allows for easy and predictable contact.
[first].[last]@eltropy.com
Format
jane.doe@eltropy.com
Example
85%
Success rate
CUInsight • March 4, 2024
Eltropy showcased its unified Digital Conversations Platform at the CUNA Governmental Affairs Conference (GAC) 2024, highlighting new features to help community financial institutions enhance member engagement and streamline communications....more
PR Newswire • February 14, 2024
Eltropy announced a strategic investment from AWA (Alliance of Wisconsin Ascendium). The funding is aimed at bolstering Eltropy's AI initiatives and expanding its digital communications platform for credit unions....more
Eltropy Press Release • November 14, 2023
Eltropy announced the appointments of Jason Smith as Chief Revenue Officer and Karin Gerbasi as Chief People Officer. These strategic hires are intended to support Eltropy's next phase of growth and scale its operations....more
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