What Does Edward Jones Do?

Total employees43875
HeadquartersSt. Louis
Founded1922

Edward Jones is a full-service financial services firm dedicated to helping individuals achieve their serious, long-term financial goals. With a unique model that typically features one financial advisor per office, they emphasize personalized service and building deep client relationships. The firm offers a wide range of investment products, financial planning services, and wealth management solutions to millions of clients across the United States and Canada. Founded in 1922, Edward Jones is committed to understanding what's important to its clients to help them navigate their financial journey.

Where Is Edward Jones's Headquarters?

HQ Function

The St. Louis headquarters serves as the central hub for firm-wide strategic direction, operations management, technology infrastructure, compliance, marketing, human resources, and comprehensive support for its extensive network of financial advisors.

Notable Features:

The St. Louis campus is expansive, featuring multiple buildings with modern office spaces, advanced training facilities for financial advisors and support staff, large conference centers, employee cafeterias, fitness centers, and landscaped green spaces designed to foster collaboration and employee well-being.

Work Culture:

The HQ work culture at Edward Jones is known for being collaborative, client-focused, and supportive. It emphasizes teamwork, continuous learning, professional development, and a strong sense of community among employees. The firm frequently appears on 'best places to work' lists, reflecting its commitment to a positive employee experience.

HQ Significance:

As the nerve center of the firm, the St. Louis headquarters is crucial for coordinating the operations of thousands of branch offices across North America. It ensures the consistent delivery of the Edward Jones client experience, upholds regulatory standards, and drives strategic initiatives for growth and service enhancement.

Values Reflected in HQ: The headquarters' design, amenities, and operational focus reflect Edward Jones's core values: a client-centric approach, long-term perspective, partnership, integrity, and a commitment to empowering individual financial advisors and serving individual investors.

Location:

Edward Jones primarily operates in North America, with a strong presence throughout all 50 United States and a significant, growing operation across Canada. Globally, the firm supports its North American network with centralized functions such as investment research, advanced technology development, comprehensive client services, stringent regulatory compliance, extensive training programs, and strategic marketing efforts, all designed to empower local financial advisors and serve individual investors effectively in both countries.

Street Address:

12555 Manchester Road

City:

St. Louis

State/Province:

Missouri

Country:

USA

Where Else Does Edward Jones Operate Around the World?

Tempe, Arizona, USA

Address: 8223 S Hardy Dr, Tempe, AZ 85284

Supports the firm's extensive operations, particularly for the Western United States, providing critical infrastructure and personnel for client and financial advisor services, thereby decentralizing key functions and ensuring operational resilience.

Mississauga, Ontario, Canada

Address: Sussex Centre, East Tower, 90 Burnhamthorpe Rd W Suite 1202, Mississauga, ON L5B 3C3, Canada

Manages and supports all aspects of Edward Jones's business within Canada, ensuring services align with Canadian client needs and financial regulations, and driving growth for the firm in the Canadian market.

Buying Intent Signals for Edward Jones

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading Edward Jones? Meet the Executive Team

As of April 2025, Edward Jones' leadership includes:

Penny Pennington - Managing Partner
Ken Cella - Head of External Affairs and Client and Branch Team Talent Acquisition
Frank LaQuinta - Chief Financial Officer and Head of Finance
Kristin Johnson - Chief Transformation Officer
Chuck Orban - Chief Information Officer
David Chubak - Head of Edward Jones Canada and Head of Firm Strategy
Julia Manthey - General Counsel

Who's Investing in Edward Jones?

Edward Jones has been backed by several prominent investors over the years, including:

Edward Jones is a privately held firm structured as a partnership. It is owned by its employees and partners, rather than by external institutional investors or public shareholders.

What Leadership Changes Has Edward Jones Seen Recently?

Hire2
Exits0

Over the past 12 months, Edward Jones has made strategic leadership appointments to bolster key areas such as finance and technology architecture, and has seen internal transitions to support its ongoing transformation efforts. These changes align with the firm's commitment to growth and enhancing client and associate experiences.

New Appointments:

Frank LaQuinta, Frank LaQuinta appointed as new Chief Financial Officer.
Jennifer Kingsepp, Jennifer Kingsepp appointed as new Chief Architect.
Kristin Johnson, Kristin Johnson transitioned to Chief Transformation Officer, a new key leadership role.

What Technology (Tech Stack) Is Used byEdward Jones?

Discover the tools Edward Jones uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Edward Jones Email Formats and Examples

Edward Jones typically uses a standard email format for its employees, most commonly combining the employee's first name and last name. Variations may exist, but this is the predominant structure.

[first].[last]@edwardjones.com

Format

jane.doe@edwardjones.com

Example

90%

Success rate

What's the Latest News About Edward Jones?

edwardjones.com • May 1, 2024

Edward Jones Ranks Highest in Investor Satisfaction with Full-Service Wealth Management Firms in J.D. Power Study for Third Consecutive Year

Edward Jones has received the highest ranking in the J.D. Power 2024 U.S. Full-Service Investor Satisfaction Study. This marks the third consecutive year the firm has been recognized for its client-centric approach and the guidance provided by its financial advisors....more

edwardjones.com • April 4, 2024

Edward Jones Named One of the FORTUNE 100 Best Companies to Work For® in 2024

For the 25th time, Edward Jones has been named one of the FORTUNE 100 Best Companies to Work For® by Great Place To Work® and Fortune magazine. This recognition highlights the firm's longstanding commitment to fostering a positive, supportive, and engaging work environment for its associates....more

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