eClinicalWorks
eClinicalWorks's Overview
eClinicalWorks is a prominent leader in the healthcare IT industry, providing comprehensive and innovative solutions designed to streamline workflows for medical practices and enhance patient care. Their offerings include Electronic Health Records (EHR), Practice Management (PM) systems, patient engagement tools (healow), telehealth services, and population health management solutions. Serving a diverse range of healthcare providers, from small private practices to large hospital systems, health centers, and Accountable Care Organizations (ACOs), eClinicalWorks focuses on improving clinical documentation, operational efficiency, and the overall patient experience. They are known for their cloud-based platform and continuous efforts to incorporate advanced technologies like AI and machine learning into their products to help providers improve care and reduce administrative burdens.
Where is eClinicalWorks's Headquarters?
HQ Function
The Westborough headquarters serves as the central command for global operations, including core research and development, product strategy, corporate management, sales, marketing, and primary customer support infrastructure.
Notable Features:
A modern, expansive campus comprising multiple buildings. It features open-plan workspaces designed for collaboration, state-of-the-art training facilities for clients and employees, dedicated R&D labs, and employee amenities such as a full-service cafeteria and fitness center.
Work Culture:
Characterized by a fast-paced, innovative, and customer-centric environment. Employees often describe a culture of dedication, continuous learning, and teamwork, with a strong emphasis on developing practical solutions that address the evolving needs of healthcare providers and their patients.
HQ Significance:
This headquarters is crucial for eClinicalWorks' sustained growth and innovation, housing key decision-makers and the primary development teams that steer the company's product roadmap and strategic initiatives in the competitive healthcare IT landscape.
Values Reflected in HQ: The headquarters' design and functionality reflect core company values such as innovation (evident in R&D facilities), collaboration (fostered by open and interactive workspaces), customer focus (highlighted by extensive training centers), and employee well-being (supported by various campus amenities).
Location:
eClinicalWorks supports a global clientele with a comprehensive range of functions distributed across its international offices. These include software research and development, 24/7 multilingual customer support, sales and marketing operations, implementation and training services, and data center management. While its largest market is the United States, strategic offices in India (Mumbai, Ahmedabad, Bangalore) and the UK (Ashford, Kent) enable eClinicalWorks to effectively serve diverse healthcare markets worldwide, provide continuous support, and harness global talent for ongoing product innovation and service excellence.
Street Address:
2 Technology Drive
City:
Westborough
State/Province:
Massachusetts
Country:
USA
eClinicalWorks's Global Presence
New York City, New York, USA
Address: 10 E 33rd St, New York, NY 10016, USA
Supports East Coast clients, facilitates strategic partnerships, and leverages the diverse talent pool of the New York metropolitan area for various corporate functions and market outreach.
Pleasanton, California, USA
Address: 6200 Stoneridge Mall Rd, Suite 300, Pleasanton, CA 94588, USA
Provides dedicated support and services to West Coast clients, enhances regional market penetration, and engages with technological advancements in the Bay Area.
Mumbai, Maharashtra, India
Address: Prism Towers, A Wing, 6th Floor, Mindspace, Link Road, Goregaon (West), Mumbai – 400 104, India
Crucial for global product development, providing 24/7 customer support capabilities, driving software innovation, and supporting eClinicalWorks' operations for both local and international markets.
London, United Kingdom
Address: eClinicalWorks UK Ltd, Fourth Floor, Connect 38, 1 Dover Street, Ashford Commercial Quarter, Ashford, Kent, TN23 1FB, UK
Serves as the operational base for expansion into the UK and European healthcare IT markets, offering tailored solutions and dedicated support for healthcare providers in the region.
Alpharetta, Georgia, USA
Address: 11675 Great Oaks Way, Suite 150, Alpharetta, GA 30022, USA
Strengthens eClinicalWorks' presence in the Southeast, offering localized support and services to healthcare organizations and contributing to regional business development.
Buying Intent Signals for eClinicalWorks
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Executive Team of eClinicalWorks
As of April 2025, eClinicalWorks' leadership includes:
Investors of eClinicalWorks
eClinicalWorks has been backed by several prominent investors over the years, including:
Executive New Hires/Exits in the Last 12 Months
Based on publicly available information and company announcements, there have been no major, publicly disclosed C-suite executive hires or departures at eClinicalWorks in the last 12 months. The core leadership team, including the co-founders and key C-level executives, appears to have remained stable, focusing on product development and market expansion. Minor changes or internal promotions below the top C-suite level are not always broadly publicized.
Technology (Tech Stack) used by eClinicalWorks
Discover the tools eClinicalWorks uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
eClinicalWorks Email Formats and Examples
eClinicalWorks typically utilizes a few common email formats for its employees. The most frequently observed patterns are [first].[last]@eclinicalworks.com and [first_initial][last]@eclinicalworks.com. Knowing these formats can be useful for reaching out to individuals within the company for professional purposes.
`first.last@eclinicalworks.com` (e.g., jane.doe@eclinicalworks.com) and `firstinitiallast@eclinicalworks.com` (e.g., jdoe@eclinicalworks.com) are the most commonly used formats.
Format
jane.doe@eclinicalworks.com
Example
85%
Success rate
News and media
PR Newswire • May 14, 2024
eClinicalWorks and healow Launch PRISMA Copilot for Enhanced AI Medical Scribe
eClinicalWorks and its patient engagement subsidiary, healow, announced the launch of PRISMA Copilot. This AI-powered medical scribe solution is integrated into the eClinicalWorks EHR to assist healthcare providers by automating clinical documentation, aiming to reduce physician burnout and improve efficiency....more
eClinicalWorks Press Release • February 7, 2024
eClinicalWorks Named a Top Overall Software & Services Performer in 2024 Best in KLAS Report
eClinicalWorks was recognized as a top overall software and services performer in the 2024 Best in KLAS: Software & Services report. This distinction highlights the company's strong performance in customer satisfaction and product quality across various ambulatory EHR and practice management categories....more
Business Wire • November 14, 2023
eClinicalWorks Announces Availability of its EHR on Microsoft Azure
eClinicalWorks announced that its electronic health record (EHR) platform is now available on Microsoft Azure. This collaboration offers eClinicalWorks customers enhanced scalability, security, and access to Azure's innovative cloud services, providing more flexibility in how they deploy and manage their EHR systems....more
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