HQ Function

Serves as the company's registered office and a major operational hub, supporting customer service, technical operations, and administrative functions for its UK-wide client base.

Notable Features:

Modern office facilities located within a business park, designed to support large-scale contact centre operations and back-office processing.

Work Culture:

A professional and customer-centric environment, emphasizing efficiency, teamwork, and high-quality service delivery for clients in regulated industries. Focus on continuous improvement and employee development.

HQ Significance:

Key site for delivering core outsourced services, managing client relationships, and housing a significant portion of their specialized workforce. Strategic location for talent acquisition.

Values Reflected in HQ: Professionalism, operational excellence, customer focus, and reliability, as reflected in a well-maintained and functional corporate environment.

Location:

Echo Managed Services primarily operates within the United Kingdom, serving UK-based clients in the water, energy, and public sectors. While their physical office locations are in the UK, their services support clients who may have an international customer base or operations. Their core focus and operational infrastructure are domestic.

Street Address:

Pemberton House, Colima Avenue, Sunderland Enterprise Park

City:

Sunderland

State/Province:

Tyne and Wear

Country:

United Kingdom